CRMERP: Web or Windows

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CRM/ERPWeb or Windows?
John Thorburn Senior Systems Engineer Citrix
Systems Iberia
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Objectives

• In this presentation you will
• Learn why Citrix technologies are valuable in a
  web world
• Learn how MetaFrame can add value to web
  application deployments
• See real world benefits of web applications on
  MetaFrame
• Learn how to answer the question Why would I
  deploy web applications with Citrix?

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Web Applications in the Enterprise
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Web Application Deployment - MetaFrame
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Common Statements and Questions

• How can you address the following
• Is Citrix technology valid in a web world?
• My customers are deploying web applications and
  dont think they need Citrix
• Web applications are a replacement for Citrix
• The web is not inherently a windows focused
  environment
• Citrix can only add value in a windows world

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Web Application Trends

• Web Application Trends
• The web as an application platform

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Trends in Software Development

• Software vendors are looking for ways to leverage
  new technologies and platforms
• ISVs are leveraging the web as a strategic
  investment
• New Applications have started to move to the web
  as a platform

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The Web as an Application Platform

• The web provides a unified connection platform
• Standards based web protocols offer increased
  interoperability
• Web Applications offer numerous benefits
• Centralization
• Anywhere access
• Thin client
• Device flexibility
• Web browser offers a universal access point

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Managing Web Applications
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IT Challenges Web applications

• Managing the web application servers
• Supporting the application on client devices
• Browser configuration and management
• Component configuration and management
• Managing application dependencies
• Application lifecycle management
• Providing access to all users

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Web Applications In the Real World

• Web applications cant always run everywhere
• Web applications require specific browsers
• Different browsers have different functionality
• Platform support for web browsers
• Different platforms, different functionality
• Management challenges are the same

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Application Lifecycle Management

• Application deployment
• Will the application work for all of my user
  platforms?
• Will the application be consistent across
  platforms?
• Application dependencies
• If I have multiple applications are the
  requirements common?
• Application version control
• How can I ensure that everyone is running the
  latest version?
• How can I manage new versions through QA and
  production?
• Application upgrades
• Do I have an effective way to manage upgrades?

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Managing the Browser and Components

• Deployment and management
• Can I deploy the browser that is required to all
  users?
• Compatibility with latest release
• Does everyone have the latest browser release?
• Managing upgrades and fixes
• Can I manage upgrades and fixes to the browsers?
• Managing and configuring plug-ins
• Does my web application require plug-ins?
• How can I pre-configure and control these?
• Working with JVM requirements
• Is a JVM required for my web application?
• Does the JVM work on all of my platforms?

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Device Flexibility - Web Applications

• We need to get applications to
• Windows Based Terminal Devices
• PCs any generation
• UNIX workstations
• Personal Digital Assistants
• Next generation mobile devices
• Required support is not available on all
  platforms

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Connection Flexibility - Web Applications

• Consistent application performance and access
• LAN
• WAN
• Dial Up
• DSL
• Cable
• ISDN
• Cellular
• Web applications can be affected by connection

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MetaFrame Value Add

• MetaFrame Value Add
• Solving Web Application Deployment Challenges

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IT Challenges are Timeless

• Challenges exist for all application platforms
• Rapid application deployment
• Predictable consistent performance
• Lower computing costs
• Device, network and application flexibility
• Connect and compute experience Easy
• MetaFrame helps to solve these issues
• The solution transfers to web applications

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Web Application Deployment

• Using MetaFrame we can
• Centralize deployment of the browser
• Centralize the management of the application
• Certify and test in one place
• Upgrade and troubleshoot a single setup
• Ensure security of the application
• Manage complex configurations centrally
• Browser settings
• Plug-In Settings
• JVM
• Security Settings

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Enabling Web Application Access

• Deploy applications to all ICA enabled devices
• ICA clients are available for numerous platforms
• Remove issues with browser availability
• Provide a consistent application experience
• Application UI and features are the same
  everywhere
• Provide connectivity across the enterprise
• LAN,WAN,Dial Up,Internet
• Provide application support and training
• Shadowing Help Desk Training

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Flexible Application Access and Management
Any Device, Anywhere!
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Providing a singleAccess Point

• Providing a single Access Point
• Managing and adding value to the entire IT
  environment

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Managing more than Web Applications

• Web applications are not the only applications
  that exist in an enterprise
• Windows Apps
• UNIX Apps
• Legacy Apps
• Use of web applications will increase
• Client server applications have a long life
• MF and NFuse can consolidate management and
  access of all IT applications

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A Single Access Point for All Applications

• With NFuse and MetaFrame, you can create a single
  access point for all applications

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A Real World Example

• A Real World Example
• Performance - PeopleSoft 8.0on Citrix MetaFrame

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Web Application Performance

• Are there performance benefits to running
  PeopleSoft 8.0 on MetaFrame?
• Testing by Citrix IT department
• 3 Separate tests were conducted
• Performance analysis on
• Data transfer client and server
• Without MetaFrame
• With MetaFrame

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PeopleSoft Test Details

• Test 1
• Administer_Workforce gtgt Administer Workforce
  (Gbl) gtgt Setup gtgt Action Reason Table gtgt Add a
  Value gtgt Keys (Award Monetary CT1 )
• Test 2
• Home gt Define Business Rules gt Define General
  Options gt Setup gt Installation Table
• Test 3
• PeopleTools gtgt Query gtgt XRFPANEL gtgt Search gtgt
  Click on Query

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PeopleSoft 8.0 Testing Results
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PeopleSoft 8.0 Testing Results
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Application Analysis Summary
8.0 with MF
8.0 without MF
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Application Analysis - Comparison
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Managing the Entire Web Application

• Web application is only a piece of the puzzle
• The Browser is also an application
• Bigger and more complex
• Challenge to manage
• Challenge to support across the enterprise
• MetaFrame delivers solutions to these challenges

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Benefits of MetaFrame Deployment

• Centralize management of the browser
• Standardize the browser for the web application
  deployed
• Pre-Configure and manage plug-ins and downloads
  at the server
• Manage requirements for the Java Virtual Machine
• Manage Browser Configuration Centrally
• Manage application dependencies
• Ensure security
• Provide access to all platforms

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Why Deploy Web Apps with Citrix?

• MetaFrame solves common deployment challenges
• IT Challenges remain the same Do more with
  less
• Deploying web applications with Citrix gives
• A consistent level of service
• Lower implementation and management cost
• Increased access flexibility
• Citrix can help your customers realize the
  valuable benefits that Web Applications aim to
  deliver

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Questions?
www.thethin.net www.citrix.es eventos John.thorbur
n_at_eu.citrix.com