MetaPack DM solution

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• MetaPack DM solution
• for supplier direct

www.metapack.com
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Opportunities with MetaPack DM

• Order anywhere, fulfil anywhere with
  best-in-class delivery
• Deliver direct from any pick-pack warehouse,
  store, DC or supplier direct
• Provide end-to-end visibility of delivery for
  both store and customer care team
• Offer customer self-tracking
• Provide email alerts for customers across ALL
  carriers
• Offer delivery options at point of order
• Order anywhere, ship from anywhere best despatch
  location, best carrier and best service.

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Overview of MetaPack DM

• MetaPack DM
• Multi- carrier shipping and reporting
  functionality
• No capital cost
• Pay-as-you-go
• Install in days
• No integration
• Now being used by leading retailers for delivery
  and returns

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MetaPack DM benefit with supplier direct

• Reduce cost and increase service
• Lower working capital
• Wider product offering
• Better stock availability
• Fewer carrier and handling movements
• Centrally negotiated carrier contracts
• Most appropriate carrier, every time
• Track parcels from suppliers regardless of
  carriers
• Ensure consistency and quality of customer
  experience

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Metapack DM system
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Web based system that can be set up simply with
any supplier
Access, allocate, control and track any carrier
service through one web screen
MetaPack DM is a pay-as-you-go web based platform
integrated to all major UK carriers.
Internet
Execute Carrier Manager
Delivery options
Reporting Customer Care
Allocate
Label print
Manifest
Pro-active
Performance
WISMO
Delivery Management Platform
Own Fleet
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DM is browser based and can be accessed by all
parties
Order

• Order to Label
• Import or integrate

Supplier WMS
Supplier OMS
Retailer WFE

• Easy View Tracking
• Status History
• Proactive reports
• Loss/Dage/Query

Retailer Customer Service
Delivery options

MetaPack

• Carrier Management
• Carrier selection
• Label print
• Manifests

• Customer Care
• Email SMS
• Despatch Track
• Carded

WFE Web Front End (or store, or contact centre)
OMS Order Management System
WMS Warehouse Management System
DM Delivery Manager
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Easy set up for each DSV
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MetaPack team use customisable file format page
to format DSV order file for import
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New carriers and services are easy to set up
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System automatically finds local printers
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Customise what users are allowed to do
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System working
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Consignments imported using browser this is the
view that Retailer and Supplier have
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Consignments can also be set up manually if
required
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Selectable service types or Retailer can specify
service requirement
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Carrier services can be selected manually or
automaticallyIllustrative prices
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Manifests for all carriers sent from one screen
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Retailer and Supplier contact centres can search
by con number, name or postcode
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Consignment history easily found
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Consignment status history easily displayed
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Returns can be instantly set up
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Individual parcel reports can also be viewed