P D S A

1
P D S A REVIEW
2
Define the System
Pgs 66-90

• Purpose
• Describe the characteristics of the system to be
  studied
• Prepare for gathering data
• Purpose is always to meet the students need
• Outcome
• Complete Description of the system
• Project Statement/Goal
• Data Gathering Plan

3
Define the System
Questions

• What is the problem? Why are we selecting it?
• What is the current way this process is done?
• What are the key measures for these processes?
• What is important about this process?
• The purpose of this strategy is to improve
  __________ as measured by ____________.

4

• Flow Chart (Picture of the current process)
• Process Diagram
• Measures (To determine current level of
  performance and gauge
• future improvements)
• Data Gathering Plan
• Check Sheet
• Run chart

Possible Tools
5
Assess the Current Situation

• Purpose
• Have current and ongoing knowledge of the
  systems performance
• Understand the patterns and trends in baseline
  data
• Outcome
• Analysis of baseline data
• Identification of special causes of variation

Pgs 92-100
6
Assess the Current Situation
Questions

• How big of a problem is it?
• What data do I have that shows the current level
  of performance (baseline data) of the area Im
  trying to improve?
• What does the data tell us?
• New insights from the data?

7
Assess the Current Situation

• Why Collect Data?
• Gain a better understanding
• Track progress
• Analyze gaps
• Set, monitor and evaluate goals
• Make decisions based on fact

8
Possible Tools- Assess the Situation

• Affinity Diagram
• Cause Effect Fishbone
• Pareto Diagram
• (Identify key culprits of the problem)
• Charts using data collected from data gathering
  plan control chart, bar chart, histogram, run
  chart

9
Analyze Causes
Pgs 102-106

• Purpose
• Identify verify possible common causes of
  variation in the system being studied
• Generate improvement theory
• Outcome
• Improvement theory
• If we
• Then we..
• As measured by.

10
Analyze Causes
Questions

• What are the root causes that are producing the
  results Im getting- as evident in the baseline
  data?

11
Analyze Causes Possible Tools

• Cause and Effect Diagram (Focusing on Key
  Culprits)
• Fishbone Diagram
• Relations Diagram
• Pareto Diagram

12
Improvement Theory

• Purpose
• Test the Improvement Theory
• Outcome
• A test of the research-based theory
• New data collected after the theory has been tried

13
Improvement Theory
If we do this (improvement theory based on root
causes) Then we (expected results) As measured
by (data gathering plan- results will be
compared to baseline data collected in Define
the System)
D O
14
Questions
Improvement Theory

• How will I test the theory?
• What will I do differently?
• What actions will be carried out?
• Based on the root causes, what can I do
  differently to produce more positive results?

D O
15
Try Out the Improvement Theory Tools

• Force Field Analysis (To anticipate road blocks
  or barriers of the proposed change)
• Action Plan (Road Map to carrying out plan)
• Run Chart, Scatter, Bar Chart (to collect data)

16
Study the Results

• Purpose
• Check to see if the Improvement Theory worked
• Outcome
• A data-based decision to act on (standardize) or
  abandon the actions taken to improve the system.
• An explanation of why the results turned out the
  way they did (positive or negative)

17
Study the Results
Questions

• Did my improvement theory work?
• Was the theory effective in raising performance?
• How does this new data compare to the baseline
  data?
• What data do I have that shows the new level of
  performance?

S T U D Y
18
Study the Results
Tools

• Tools to compare the data collected (after the
  improvement theory was implemented) to baseline
  data
• Charts to display the results
• Implementation notes
• If results were favorable, discuss how to
  standardize

S T U D Y
19
Standardize Improvements

• If the results were favorable in Study the
  Results it is time to standardize
• Create a new flow chart that represents the new
  way the system should operate
• Communicate changes in the system to all
  stakeholders

A C T
20
Plan Continuous Improvement

• Display the PDSA story board that shows how the
  system was improved
• Ensure all stakeholders understand the new way
  the system is to operate
• Create a data gathering plan to ensure that the
  system continuous to work effectively
• Look for another aspect of the same system to
  improve (look back to the Pareto Diagram to
  select the next culprit

A C T
21
An Organizer and Integrator
Results Triad
Leadership Triad
Faculty Staff
Plan
Results/Goal
Leadership
Student Needs
Processes
Measures/Data Analysis/Knowledge Management