Innovation in IT Services and BPO

1
Innovation in IT Services and BPO
NASSCOM Innovation Forum 21 Oct 05

• Prameela Kalive
• Zensar Technologies Ltd.

2
(No Transcript)
3
Is the Indian IT services and BPO industry become
a commoditized sector can innovation make a
difference
4

• Growing importance of Futuristic Potential

Wall Street wont pay any more for raising
profit margins on a stagnant sales base. The
crucial issue has become how far does a
company stretch for growth Pankaj Ghemawat,
Harvard Business School
In the final Analysis you cant continue
to reduce cost and grow Paul Cook, founder
Raychem
Incrementalism is innovations worst
enemy Nicholas Negroponte, MIT Media Lab
5
(No Transcript)
6
(No Transcript)
7
Are we living in a surplus society?

• The surplus society has a surplus of similar
  companies , employing similar people, with
  similar educational backgrounds, coming up with
  similar ideas, producing similar things, with
  similar prices and similar quality.

Is your company adding to this surplus?
8
Is Innovation driven by the market ?
9
(No Transcript)
10
(No Transcript)
11
(No Transcript)
12
(No Transcript)
13
(No Transcript)
14
(No Transcript)
15
Blue Ocean Strategies driving disruptive
innovation
16
(No Transcript)
17
(No Transcript)
18
Sequence of Blue Ocean Strategy
No--Rethink
No--Rethink
No--Rethink
No--Rethink
19
(No Transcript)
20
How do you build a culture of innovation
21
(No Transcript)
22
(No Transcript)
23
(No Transcript)
24
Not
25
Thank you!!

• TODAYS PROBLEMS COME FROM YESTERDAYS
  SOLUTIONS