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21CN: Getting ready for customer migrations

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What is the overall plan and where are we? First stage of migration ... Converged network architecture developed. Voice ... Converged voice ... – PowerPoint PPT presentation

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Title: 21CN: Getting ready for customer migrations


1
21CN Getting ready for customer migrations
Debra Covey, MD, BT Wholesale NetworksOfcom/CMA
Workshop for Enterprises on NGNs24 October 2006
2
Agenda
  • Why is BT doing this?
  • What is the overall plan and where are we?
  • First stage of migration- Cardiff and
    surrounding area
  • What this means for enterprise services
  • TDM Circuits BTs commitment.
  • Reacting to CMAs wish list
  • Questions and answers

3
Why is BT doing 21CN?
Mobility - Anywhere, anyhow, anytime
Global reach
Extending my organisation
Enabling my workforce
Security androbustness
Access to service information
Ensuring security managing risk
Serving my customers citizens
Infrastructure management, remote and roving
access
Establishing the right infrastructure
4
What is the overall plan and where are we?
2011
21CN completes
2010
Next generation broadband available to gt20m end
users.21CN migration substantially complete
2009
Next generation broadband available to gt16m end
users. 65 of broadband and 50 of PSTN lines
migrated
2008
UK national migration to 21CN begins. Next
generation broadband product available to 50 of
UK. gt 15 of PSTN lines migrated
2007
Enterprise lines start getting migrated 50 of
UK broadband services delivered over 21CN
2006
Strategic vendor contracts signed. UK migration
plan announced. Part of national core network
rebuilt. Migration control centre established.
Comprehensive testing and trials undertaken. End
user communications strategy enacted. Next key
milestone End user migration begins end
November 2006
2005
Industry engagement via Consult21 gains pace.
Strategic vendors announced. First service
launches based on reusable capabilities
2004
BTs 21CN strategy announced. Consult21 launched.
Converged network architecture developed.Voice
transformation trials underway
5
First customer migrations South Wales
  • 350,000 PSTN, ISDN and broadband end user lines
    in the Cardiff, Bridgend and Pontypridd
  • Starting small and growing over three phases -
    first enterprise lines migrated from March 2007
  • Private circuits excluded
  • Work nearing completion to commission equipment
    in over 70 centres across the UK
  • Replacing 9 DLEs
  • End to end testing underway
  • CPE testing underway
  • Network testing underway
  • Service testing underway
  • Valuable industry insights will help assure
    national migration of 30 million lines starting
    Jan 2008

6
21CN - Principles of end user migration
  • Smooth switchover planned
  • Every effort made to minimise end user disruption
  • Acting responsibly
  • 21CN migration control centre will manage
    transfer process
  • Special measures for emergency and essential
    services
  • Established incident procedures come into play in
    event of unforeseen circumstances

7
What this means for Enterprise services
  • Exciting new products and solutions
  • Radically improved communications
  • Greater control, choice and flexibility than ever
    before
  • Converged voice services and applications
  • The potential for cost-savings through
    consolidated networks
  • The ability to  directly make changes to your
    network services

8
TDM Circuits BTs commitment
  • 21CN supports packet-switched NGN and
    traditional SDH products.
  • Some applications rely on TDM data services -
    21CN will meet these needs as far as technically
    and commercially practicable. 
  • BT is committed to providing appropriate products
    that meet all relevant international standards
    for TDM data transmission.
  • For 2M/bs circuits, BT will provide TDM data
    services on SDH infrastructure of 21CN and
    legacy platforms. 
  • BT is actively researching alternative
    technologies to deliver comparable performance at
    lower cost. 
  • BT will review in Spring 2008 before long-term
    network design decisions finalised.
  • For circuits below 2Mb/s, BT will provide service
    on the existing network until at least 2011.

9
The Enterprise Users Basic Wish-list - 1
  • Replacement Services
  • that are as good as preferably better than
    todays in ALL respects
  • Seamless Migration
  • legacy info, project planning, communication and
    consultation
  • Product release and obsolescence info with
    detailed specs and dates
  • New Services
  • That use presence and location information
  • Faster launch of new services

10
The Enterprise Users Basic Wish-list - 2
  • Improved Operational Support
  • Automation of ordering, order tracking, service
    calls and fault tracking
  • Reduced delivery times preferably self-service
    on-line and instantaneous delivery
  • On-line service reporting and monitoring
  • On-line billing and bill payment
  • Fewer (zero!) billing errors
  • A secure, resilient network
  • Network availability as good as preferably
    better than todays
  • No issues from spam, viruses, worms etc

11
Thank you. Questions?
Debra Covey, MD, BT Wholesale NetworksOfcom/CMA
Workshop for Enterprises on NGNs24 October 2006
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