Title: 21CN: Getting ready for customer migrations
121CN Getting ready for customer migrations
Debra Covey, MD, BT Wholesale NetworksOfcom/CMA
Workshop for Enterprises on NGNs24 October 2006
2Agenda
- Why is BT doing this?
- What is the overall plan and where are we?
- First stage of migration- Cardiff and
surrounding area - What this means for enterprise services
- TDM Circuits BTs commitment.
- Reacting to CMAs wish list
- Questions and answers
3Why is BT doing 21CN?
Mobility - Anywhere, anyhow, anytime
Global reach
Extending my organisation
Enabling my workforce
Security androbustness
Access to service information
Ensuring security managing risk
Serving my customers citizens
Infrastructure management, remote and roving
access
Establishing the right infrastructure
4What is the overall plan and where are we?
2011
21CN completes
2010
Next generation broadband available to gt20m end
users.21CN migration substantially complete
2009
Next generation broadband available to gt16m end
users. 65 of broadband and 50 of PSTN lines
migrated
2008
UK national migration to 21CN begins. Next
generation broadband product available to 50 of
UK. gt 15 of PSTN lines migrated
2007
Enterprise lines start getting migrated 50 of
UK broadband services delivered over 21CN
2006
Strategic vendor contracts signed. UK migration
plan announced. Part of national core network
rebuilt. Migration control centre established.
Comprehensive testing and trials undertaken. End
user communications strategy enacted. Next key
milestone End user migration begins end
November 2006
2005
Industry engagement via Consult21 gains pace.
Strategic vendors announced. First service
launches based on reusable capabilities
2004
BTs 21CN strategy announced. Consult21 launched.
Converged network architecture developed.Voice
transformation trials underway
5First customer migrations South Wales
- 350,000 PSTN, ISDN and broadband end user lines
in the Cardiff, Bridgend and Pontypridd - Starting small and growing over three phases -
first enterprise lines migrated from March 2007 - Private circuits excluded
- Work nearing completion to commission equipment
in over 70 centres across the UK - Replacing 9 DLEs
- End to end testing underway
- CPE testing underway
- Network testing underway
- Service testing underway
- Valuable industry insights will help assure
national migration of 30 million lines starting
Jan 2008
621CN - Principles of end user migration
- Smooth switchover planned
- Every effort made to minimise end user disruption
- Acting responsibly
- 21CN migration control centre will manage
transfer process - Special measures for emergency and essential
services - Established incident procedures come into play in
event of unforeseen circumstances
7What this means for Enterprise services
- Exciting new products and solutions
- Radically improved communications
- Greater control, choice and flexibility than ever
before - Converged voice services and applications
- The potential for cost-savings through
consolidated networks - The ability to directly make changes to your
network services
8TDM Circuits BTs commitment
- 21CN supports packet-switched NGN and
traditional SDH products. - Some applications rely on TDM data services -
21CN will meet these needs as far as technically
and commercially practicable. - BT is committed to providing appropriate products
that meet all relevant international standards
for TDM data transmission. - For 2M/bs circuits, BT will provide TDM data
services on SDH infrastructure of 21CN and
legacy platforms. - BT is actively researching alternative
technologies to deliver comparable performance at
lower cost. - BT will review in Spring 2008 before long-term
network design decisions finalised. - For circuits below 2Mb/s, BT will provide service
on the existing network until at least 2011.
9The Enterprise Users Basic Wish-list - 1
- Replacement Services
- that are as good as preferably better than
todays in ALL respects - Seamless Migration
- legacy info, project planning, communication and
consultation - Product release and obsolescence info with
detailed specs and dates - New Services
- That use presence and location information
- Faster launch of new services
10The Enterprise Users Basic Wish-list - 2
- Improved Operational Support
- Automation of ordering, order tracking, service
calls and fault tracking - Reduced delivery times preferably self-service
on-line and instantaneous delivery - On-line service reporting and monitoring
- On-line billing and bill payment
- Fewer (zero!) billing errors
- A secure, resilient network
- Network availability as good as preferably
better than todays - No issues from spam, viruses, worms etc
11Thank you. Questions?
Debra Covey, MD, BT Wholesale NetworksOfcom/CMA
Workshop for Enterprises on NGNs24 October 2006