McPhillips Street Station Casino Project Presentation by Archan Madhyastha

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McPhillips Street Station CasinoProject
Presentation byArchan Madhyastha
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Overview

• Owned and operated by Manitoba Lotteries
  Corporation
• Located at 484 McPhillips Street within Winnipeg
  city limits
• Turn of the century Casino
• Wide variety of facilities from Gaming, Fine
  dining, Millennium train ride program to Live
  entertainments

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Co-op placement of mine atFood and Beverage
Department

• Fine dining at Micheles
• Scrumptious lunch and
• dinner buffet
• Proud partners with Certified Angus
• Beef and Canadian wine industry
• Fine selection of Canadian wines
• and best cuts of CAB Top sirloin
• Beef tenderloin, New York has
• brought back the charm of
• excellent dining
• Capacity of 100-125 guests

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Banquets, Bar, lounges by Event 1

• Hudson room, posh and elegant
• 2500 sq.ft., seating capacity of 260 theatre
  style with podium
• Banquet capacity of 190 people with round table
• Class room style capacity of 130
• Agassiz room
• 1400 sq.ft., seating capacity of 155 theatre
  style with podium
• Banquet capacity of for 100 people
• Classroom style capacity of 90 people
• Dixie's lounge on main floor
• Jokers lounge on 2 floor

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Management structureof F.O.H.

• Gidon Shalev
• General Manager of Food and Beverage
• Gloria
• Catering and banquet manager
• Followed by April and other floor managers
• Ken Eng, Alyssa and Laura
• Restaurant Supervisor, Lana
• Followed by Head bartenders, Banquet captain,
  Servers and Host

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Chores and responsibilities

• Hosting and Serving at Micheles
• Greet and seat guests at the intended sections by
  following servers rotation. light lamps, make
  them feel comfortable.
• Water the glass, receive beverage and food
  orders.
• Use of micros, send orders, deliver orders
• Follow up on 2 minutes check
• Print out checks, ask for their return
• Handle cash, debit, credit, discount transactions
• Follow companys policies and procedures while
  enjoying the process of serving

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Continuation of duties

• Banquet porter duties
• Set up appropriate class room, banquet style and
  board room style rooms, beverage station
• Round table set ups for 80-100 people for
  Panasonic and Toshiba trade shows
• Internal or external board room meetings set up
  under the supervision of Gloria and banquet
  captain
• Major sales promotion event
• Western Tex-Mex theme, Pickerel flambé station
• Serve cock-tails, cold and hot horsdoevers
• Opportunity to meet and greet internal
  dignitaries and from the city

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Continuation of more duties

• Bartending at Dixie's and Jokers lounge
• Open, set up and close the bar
• Learn and use of micros of alcoholic,
  non-alcoholic beverages and lounge food
• Build, blend cocktails, serve liquors
• Perform daily opening and closing inventory on
  beer, coolers, liquors, wines
• Wait on tables, handle cash, debit, credit,
  employee discount, tally cash
• Perform bartending, sell drink tickets at the
  concert bowls and handle cash
• Attend wine101 seminar by Gloria and customer
  service workshop by MLC

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Achievement! personally and professionally

• Amazing experience of handling 6-8 tables
  simultaneously
• Setting up a successful sales promotion event,
  serve cock-tails and meet hospitality industry
  dignitaries boosted my confidence under the
  guidance of catering manager, kitchen manager and
  fellow staff
• Got comfortable with new menus, micros, staff
• Glimpse of relationship between B.O.H. and
  F.O.H., Customer Service and F.A.B.
• Shed some light on dependability, quality and
  productivity
• Improvement in inter-personal skills and
  leadership

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A Glimpse of Function Set-ups
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Great experience

• One of a kind
• Thank You