Cleaning products and services

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European Commission
GPP Training Toolkit
Module 3 - Purchasing recommendations
Cleaning products and services
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Scope

• These recommendations cover the purchase of both
  cleaning products and cleaning services.
• Four categories of products are covered

• All purpose cleaners, sanitary cleaners and
  window cleaners
• Detergents for domestic (or similar) dishwashers
• Hand dishwashing detergents
• Laundry detergents for domestic washing machines

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Accompanying information

• The following documents may also be referred to
• Product Sheet on Cleaning products and services,
  containing a slightly expanded version of the
  information in these slides
• Background Product Report on Cleaning products
  and services, providing more detailed background
  information on how these purchasing
  recommendations have been developed
• For the full GPP Training Toolkit please visit
• http//ec.europa.eu/environment/gpp/toolkit_en.htm
  .

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Key environmental impacts
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Purchasing criteria - cleaning products

• Core GPP criteria - include the European Ecolabel
  criteria that are easiest for a contracting
  authority to verify and which cover the main
  environmental impacts.
• Comprehensive GPP criteria - use the full set of
  environmental European Ecolabel criteria.

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Purchasing criteria - cleaning services

• Core GPP criteria - the recommendations focus on
  ensuring that the products used meet strict
  environmental criteria.
• Comprehensive GPP criteria - in addition to
  stricter criteria for the products used,
  recommendations are made for defining the way in
  which the service has to be carried out.

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Cleaning products - Core GPP criteria
Cleaning products - Core GPP Criteria
-
Note For implementation notes see the notes page
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Cleaning products - Core GPP criteria

• Purchase of environmentally friendly cleaning
  products.

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Cleaning products - Core GPP criteria
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Cleaning products - Core GPP criteria
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Cleaning products - Core GPP criteria
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Cleaning products - Core GPP criteria
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Cleaning products - Core GPP criteria
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Cleaning products - Comprehensive GPP criteria
Cleaning products -
Comprehensive GPP Criteria -
Note For implementation notes see the notes page
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Cleaning products - Comprehensive GPP criteria
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Cleaning services - Core GPP criteria
Cleaning services - Core GPP Criteria
-
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Cleaning services - Core GPP criteria
Subject matter

• Environmentally friendly cleaning services.

Specifications

• Products used by the cleaning company must meet
  the following criteria (insert specifications
  from 'Core criteria for cleaning
  products').Verification The bidder must supply
  a list of the products that will be used,
  together with proof of compliance with the above
  specifications (insert verification requirements
  from 'Core criteria for cleaning products').

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Cleaning services - Core GPP criteria
Contract performance clauses

• After the first six months of the contract, and
  thereafter at the end of every year of the
  contract, a balance must be submitted by the
  contractor indicating the name and quantity of
  the cleaning products used. For any products not
  mentioned in the initial bid the contractor shall
  provide the required proof of compliance with the
  technical specifications.

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Cleaning services -
Comprehensive GPP criteria
Cleaning services -
Comprehensive GPP Criteria -
Note For implementation notes see the notes page
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Cleaning services -
Comprehensive GPP criteria
Subject matter

• Environmentally friendly cleaning services.

Specifications

• Products used
• Products used by the cleaning company must meet
  the following criteria (insert specifications
  from 'Comprehensive criteria for cleaning
  products).Verification The bidder must supply
  a list of the products that will be used,
  together with proof of compliance with the
  specifications (insert verification requirements
  from 'Comprehensive criteria for cleaning
  products).

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Cleaning services -
Comprehensive GPP criteria
Specifications (cont.)

• Staff and organisation
• All cleaning staff employed in carrying out the
  service must be regularly trained for their
  various tasks. This training should cover
  cleaning agents, methods, equipment and machines
  used waste management and aspects of health,
  safety and the environment. A record of these
  training measures (introductory/vocational
  training) should be kept at the disposal of the
  contracting authority.
• In agreement with the contracting authority,
  precise work instructions on environmental
  protection and on health and safety standards in
  carrying out the service shall be produced and
  displayed in the buildings in a way that they can
  be consulted by cleaning staff at any time.
  
  
  

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Cleaning services -
Comprehensive GPP criteria
Specifications (cont.)

• A facility manager, foreman/forewoman or
  co-ordinator should be nominated to organise and
  supervise the cleaning. The appointed person
  should stay in contact with the contracting
  authority and be reachable during working hours.
  The facility manager, foreman/forewoman or
  co-ordinator has to be sufficiently trained in
  the fields of occupational health and safety
  standards, application techniques and
  environmental issues.
• Environmentally friendly cleaning techniques
• The contractor should use reusable microfibre
  cloths and apply dry-cleaning techniques for
  linoleum flooring where appropriate.

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Cleaning services -
Comprehensive GPP criteria
Selection criteria

• The bidder must demonstrate its capacity to carry
  out the service in an environmentally sound
  manner. This must include evidence of the regular
  training of staff on health, safety and
  environmental aspects of cleaning activities,
  together with specific environmental management
  measures which are routinely applied by the
  bidder in cleaning contracts.Verification An
  environmental management system (such as EMAS, or
  ISO 14001) if covering and attesting
  environmental management capacities as laid down
  in the selection criteria, shall be recognised as
  evidence of compliance, as will other evidence of
  equivalent environmental management measures.

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Cleaning services -
Comprehensive GPP criteria
Contract performance clauses

• After the first six months of the contract, and
  thereafter at the end of every year of the
  contract, a balance must be submitted by the
  contractor indicating the name and quantity of
  the cleaning products used. For any products not
  mentioned in the initial bid, proof of compliance
  with the specifications must be submitted.
• Within 6 months of the beginning of the contract,
  the contractor will provide a report to the
  contracting authority on the practicality of
  using microfibre cloths, and dry-cleaning
  techniques for linoleum flooring. The contractor
  should also be able to justify the cleaning
  frequency and range of products used.

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Further information

• For the full GPP Training Toolkit please visit
• http//ec.europa.eu/environment/gpp/toolkit_en.htm
  .

Toolkit developed for the European Commission by
ICLEI - Local Governments for Sustainability,
2008 Owner, Editor European Commission, DG
Environment-G2, B-1049, Bruxelles Disclaimer The
European Commission accepts no responsibility
or liability whatsoever with regard to the
information presented in this document
Pictures courtesy of Peter Defranceschki (slide
1) and StockXchng Sanja Gjenero (ss. 5, 7 and
14), Antonio Jiménez Alonso (ss. 6, 16 and 19)