Organizational Technology

1
Organizational Technology Its Impact on
Distance Training (DT)

• TRDEV 533
• Chapter 1

2
History of DT Business

• 1900 1930
• Non-technical/self-paced independent study
• Mine safety Colliery Engineer Sch of Mines
• ICS RR industry standards
• 1st use of technology radio, state U of Iowa

3
1940-1970

• Instructional television
• Poorly implemented
• Offered at odd times
• Minimal to no interaction
• Development of video cassette
• Advent of independent viewing
• Reuters USA
• Abbey National UK

4
1980-Present

• Personal computer
• CAI, CMI, CBT
• Xerox Motorola first to produce CBT in USA
• Development in communications tech
• Satellite comm became cheaper
• Fiber-optics integrated in DT
• LAN, WAN

5
Integration of Computers Telecommunications
Technology

• Collaborative Delivery of DT

6
Technology Convergence

• Computers
• Cable television
• Videocassettes
• Satellites
• Laser

7
Interdisciplinary delivery of DT

• Technical staff
• Telecommunications, computer, systems experts
• Non-technical
• SMEs, ISDers, Trainers, Org Dev specialists
• Operations business experts
• Funding and collaboration

8
Personality Characteristics of Diverse Experts in
DT

• Potential barrier to collaboration
• Differing views of the same goals
• Phenomena that impact group dynamics
• Individual reactions to power politics
• Raison detre (reason) for the activity
• Contextual factors
• Organizational, social, psychological

9
Organizations Technology Capability for DT

• Four stages
• Separate/sporadic DT events
• Experienced DT events
• Establishment of org. DL policy
• Institutionalization of distance learning