EMERGENCY SCENARIO USER PERSPECTIVE IN PUBLIC SAFETY COMMUNICATION SYSTEMS

1
EMERGENCY SCENARIO USER PERSPECTIVE IN PUBLIC
SAFETY COMMUNICATION SYSTEMS

• Delia Berrouard, Krisztina Cziner
• Adrian Boukalov
• czinerk_at_cc.hut.fi

2
New technologies innovations
Projects
Project
HUT User Studies
DeHigate WP1
Generalized Ref, Scenarios
EU Fuctional Requirements
1. Scenarios, User requirements
NARTUS WP1,2
2. Scenarios, User requirements
CHORIST WP12
u2010 WP1
new applications DEWS,SAFEPPL, Eurobaltic
Other (non HUT) projects
Ref. scenarios
3
Project Key Technolgies

• DeHiGate deployable multistandard , broadband,
  GateWay
• WIDENS deployable, broadband, ad hoc network
• CHORIST deployable, multistandard, ad hoc
  network Iteroperability between broadband and
  narrowband
• u2010 multistandard, reconfigurable
• NARTUS- consolidation

4
Key Issues Addressed

• Functional and operational need of the users
• Hierarchical structure of organizations
• Spatial distribution of users
• Information flow
• Devices used at the moment
• How to share information
• Where it is needed
• When it is needed
• etc.

5
Scenarios

• the identification of large-scale and small
  scenarios relevant to Europe
• identification of specific reference scenarios
  (national and organizational perspectives)
• identification of the organizational functions
• (communication flows)

6
Public Safety Communications

• Interoperability
• Deployability
• Flexibility
• Operability
• Usability
• Compatibility

7
User Requirement Mapping

• User requirement mapping is possible in the
  following ways
• - Observation of activities
• - Questionnaires
• Interviews of key personnels

8
General Description of Scenarios

• Scenario title
• Issues/Problem to attack
• Scenario Summary
• Motivation
• User perspective of Scenario
• Input parameters (e.g. location of person)
• Implementation details (devices/software
  practices)
• Source of information
• Way of communication (hierarchy, devices)

9
Multi Group Emergency Management
10
Flood scenario information flow diagram (The
Netherlands)
11
Reference Scenarios Examples
12
Data Exchange Examples Between Organizations
13
Communication Elements

• Data
• Data type exchange between organizations voice,
  data, image, video multimedia (multiple forms of
  information)
• Data formats, prioritization
• Device
• Technical parameters of devices
• User Interface
• Screen types, input devices
• Feasibility with org procedures in place
• Non technical issues

14
User Scenarios Collected so far

• Finnish, Norwegian and Spannish Project
  Participants and different scenarios
• Fire and Rescue service use cases
• Police use cases
• Ambulance services use cases
• Red cross
• Peacekeeping force
• Pisa Relief

15
DeHiGate application demonstration test bed
Permanent C3
WLAN
Real time simulation with QualNet
WiMax
Mobile C3
Microwave link
SatCom, other
TETRA,UMTS,GSM
WLAN BS
DeHiGate
WLAN BS
WLAN Camera
multi hop
WIDENS
16
Features

• Voice transmission has the key role in public
  safety
• Multicasting (from the dispatcher to multiple
  devices), group calls, direct mode operation
• Interactive and non interactive voice (staff
  callbacks,notification)
• Prioritization
• Follow the location of emergency workers
• Remote monitoring of peoples biomedical
  parameters and status of their equipment
• Short messages voice communication for mission
  critical situations (staff callbacks,notification)
  
• Exchange information via sms (interactive)
• Access databases of agencies (non-interactive)

17
User Interfaces

• High speed access to the web (50 times faster
  than the traditional telephone network)
• Transmission of Data, Voice and Video at the same
  time

• New user interfaces required to cope with large
  amount of information

18
Broadband Services

• Image-Video emergency wireless applications not
  common (High resolution images, recorded video
  data, real time video communications)
• Current images taken at the scene for best
  tactical decisions, prediction response (e.g
  location, rescue, transportation of the victims)
• Head up displays to visualize more information
  (helmets with cameras for useful monitoring)
• High resolution pictures and videos of victims
  (Best medical responses)
• Sensors with data and video transmission
  capabilities
• Environmental
• Wearable

19
SENSOR NETWORKS

• Environmental Monitoring

• Temperature
• Radiation

Enviromental Sensor Networks (collection of
measurements)
Wearable Sensor Networks
20
COMMNICATION CHANNELS
21
Command and Control Center
Command Control Center in practice
Images videos are received from the scene
22
Conlusions

• important to understand the operations of
  organizations during an emergency scenario
• communication flows and their spatial
  distribution for several emergency scenarios
• supporting the development of future technologies
  
• harmonization of public safety user requirements

23
FUTURE WORK

• Collection of reference scenarios all over Europe
• Discussions with people active in the field of
  Public safety (need and wants)
• Requirements and technological analysis and
  description of scenarios
• Design, development and integration new public
  safety communication systems based on user
  requirement
• Workshops in Helsinki, Sweden, Norway, Italy etc.