Newham Casino Premises Licence

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Exemplifying Enterprise 2.0
Geoff Connell Divisional Director ICT Socitm
London Branch 7th May Meeting House of Lords
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Where we were (Enterprise 1.0)

• Newham back office 2008!

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Newham HQ 2009 (Enterprise 2.0)

• Newham Dockside Home for 2600 staff
• A new place to work a new way to work

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What is Enterprise 2.0 in LBN

• The new technology package to enable Newham
  Dockside to function effectively
• A new place to work a new way to work
• Enabling 70 ratio of desks to staff
• Via remote mobile working
• Using hot/shared desks, using application
  virtualisation (all apps sequenced/packaged),
  streaming applications on demand.
• Enabling a Paper Light office
• For better space utilisation and improved remote
  and mobile working
• Using EDRM, MOSS, eMail Archiving and
  e-distribution of post.

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What is Enterprise 2.0 in LBN

• Improving communication and collaboration
• Unified comms. Cisco IPCC, IPT and MS OCS.
• Federated OCS across LRG, MS, 2e2, PCT.
• MOSS internally with partner organisations.
• eLearning
• Macromedia breeze delivered bite sized chunks.
• Video
• Newham Today Video news broadcasts.
• Net meetings.
• TelePresence linking front and back office
  environments.

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What is Enterprise 2.0

• Unified Comm.'s
• VoIP Cisco 7945 handsets
• Microsoft OCS
• Unified staff database, Integrated HR system,
  Active Directory
• Allows presence, instant messaging, click to
  call, automated billing
• Smart Cards
• Door entry
• Cashless vending
• Reduced sign on
• Follow me printing (140 ratio)
• 2 factor authentication for remote access

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What is Enterprise 2.0

• EDRM
• ICLipse EDRM for case management systems
• Sharepoint my
• Unified staff database, Integrated HR system,
  Active Directory
• Allows presence, instant messaging, click to
  call, automated billing
• Smart Cards
• Door entry
• Cashless vending
• Reduced sign on
• Follow me printing (140 ratio)
• 2 factor authentication for remote access

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Day in the life
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Day in the life

• Screen Grab OCS

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A Day in the life

• Wake up, check smart-phone to review schedule for
  the day ahead.
• 1st meeting is late AM. So log in from home
  RAP at 7am.
• Use Instant Messenger (MS OCS) to check details
  of a report with the author as I can see via
  presence in SharePoint that he is available (Hes
  working from home too).
• Print document to read on train. Sometimes paper
  is still best!
• Travel in, read document for meeting, chill, kill
  off some email backlog.
• Arrive at HQ, smart card entry, cashless vending
  for coffee and bacon butty...

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A Day in the life

• Go to any free desk. Phone fires up PC, log onto
  PC phone is auto-logged on. My environment is
  quickly and seamlessly delivered to the PC.
• I take a confidential call in open plan office,
  then transfer it to a wireless IP phone (over the
  ubiquitous WiFi network) and go to meeting room.
  
• Grab a pool laptop for a meeting sign in over
  wireless, forgot working doc, so follow me
  print to pick up from nearest printer. Decide to
  use network connected plasma screen instead
  allow document to be auto-deleted from queue at
  end of day.
• Share video of latest corporate message with
  team.
• Head off early with 3G connected laptop on train
  to see daughter play football. Eat, relax, put
  kids to bed. Check mail one last time and off to
  bed, happy that I am up-to-date.

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So is this it?

• No, the current set-up is a great step forward
  for Newham, but just the start of a 3 year plan
  of infrastructure improvements.

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Day in the life
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Green Newham DocksideSpecifically designed to
lower our carbon footprint

• Lighting Energy efficient lighting, programmed
  to switch off after 15 minutes if no movement is
  detected in an area.
• Recycling Waste No bins under desks and
  recycling bins positioned centrally for each
  team. You can put all recyclable material into
  these bins with no need to sort material.
• No water dispensers Cool filtered water taps
  are provided in all kitchen areas for filling
  water bottles and cups.
• Hot desking reduces the number of desks and
  space the council needs. Not only does this save
  the council money but it also reduces the amount
  of energy used to heat, light and power equipment
  for desks that aren't needed.
• Green Travel Increased cycling provision means
  that more members of staff can cycle to work
  comfortably. Cycle racks, lockers, showers and
  drying rooms makes ditching the car easy. Reduced
  car parking and Park and Ride schemes also work
  to encourage staff to take public transport or
  cycle in. (Plus Cycle to Work Scheme).
• Plus, more staff in one location means less
  travelling to and from meetings.

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Thanks for listening

• Questions?
• Geoff.Connell_at_newham.gov.uk