Framework Report

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Framework Report qldwater TAFE
Qld September 2008 Rob Fearon Kate Niblett
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Skills Shortage

• Key issues for the water industry...
• Staff turnover.
• Attracting and Retaining Staff.
• Need for skills development.
• Appropriate quality assurance.
• Career paths for staff.
• Lack of time for training.
• Regulatory and institutional reform

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Bernard Salt on labour market shifts
1950
2050
2008
200,000
Growth in Labour Market
Source Australian Bureau of Statistics KPMG
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Water Industry Skills
SOURCE ICEWaRM National Water Skills Audit for
DEWHA for COAG June 2008.
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National Steering Group

• Hobart Water (RTO - Jenny Byrne) - TAS.
• Mary-Anne Gardner (RTO - Murray Goulburn Water) -
  Vic
• Government Skills Australia (Prue Madsen) - SA.
• Australian Water Association (Corinne Cheeseman)
  - NSW.
• Queensland Water Directorate TAFE QLD.
• Negotiating interest with Sydney Water, Water
  Industry Operators Association, ACTEW

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Progress To Date - RTOs

• All RTOs in Queensland in-principle agreement to
  provide integrated training.
• Wide Bay TAFE
• Skillstech
• Brisbane Water (enterprise RTO)
• Symmonds and Bristow
• Partnership b/n qldwater and TAFE Qld and MoU
  including DETA, DIP, qldwater

• Tasmanian RTO (Hobart Water) in-principle
  partnership
• Initial negotiations with other RTOs (Vic, NSW)

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Progress To Date - Employers

• Fragmented and dispersed industry.
• Fragmented and dispersed training frameworks and
  opportunities.

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Institutional Models
Bulk Supply
Treatment
Bulk Transport
Distribution
Retail
User
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• Tasmanian Industry
• 29 local governments
• 3 LG owned bulk corporations
• State Gov. review with two possible models
• state-wide authority
• regional corporations

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NSW

• Dominated by Sydney Water (incl. own RTO)
• Handful of other large providers (incl. RTO)
• Just over 100 local government water service
  providers
• Currently undergoing institutional reform

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Queensland

• Currently 73 local government water utilities
• Dominated by South East Queensland
• 2.77 million people
• 1 in 8 Australians
• 2/3 Qld pop.

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South East Queensland Integrated Water Grid
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Queensland

• Currently 73 local government water utilities
• Dominated by South East Queensland
• 2.77 million people
• 1 in 8 Australians
• 2/3 Qld pop.
• Partnership with 10 SEQ Councils

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SEQ Water Industry Worker
COMPETENCY BASED
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Queensland

• Currently 73 local government water utilities
• Dominated by South East Queensland
• 2.77 million people
• 1 in 8 Australians
• 2/3 Qld pop.
• Partnership with 10 SEQ Councils
• Fluoridation

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Fluoridation

• FactSheets
• new Manual
• State Code of Practice
• State mandatory training

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Queensland

• Currently 73 local government water utilities
• Dominated by South East Queensland
• 2.77 million people
• 1 in 8 Australians
• 2/3 Qld pop.
• Partnership with 10 SEQ Councils
• Fluoridation
• Regulatory Reform

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Progress To Date - Students

• Demand and Diffusion
• qldwater membership survey.
• 22 conferences, workshops and industry meetings
  (Qld, Tasmania, NSW).
• 80 new students from 1 SEQ council
• 60 fluoridation students in SEQ alone

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From Content Building to Industry Based Learning

• On-line content

Industry Support
Learning Facilitation
Industry Embedded Training
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Content Development

• The Easy Bit
• Understand the target audience
• WBIT instructional design rules
• Low download speed
• Graduated level of difficulty
• Three clicks and youre there
• Limited scrolling
• Keep em engaged

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Learning Facilitation

• Maximise use of learning management system
• Develop support processes for students
• Service level agreement with trainers
• Service level agreement with students

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Industry Support

• Develop appropriate training and assessment
  strategies
• Industry engagement in content
• Develop industry based student support strategies