Egovernment: Using technology for the benefit of the citizens

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(No Transcript)
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E-government Using technology for the benefit of
the citizens A strategic choice backed by a
modular implementation plan
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Launching of the Israeli parliament and the
ministry of Finances web sites
1996 1997 1998 2000 2001 2002
Establishment of the Israeli Government Internet
Committee
Establishment of Tehila the government
secured Internet service provider
Launching of the government information portal
(www.israel.gov.il)
Launching of the government e-payment portal
(www.e.gov.il)
Launching of Mercava Launching TAMAR - PKI
project, TAMUZ smart card project.

Launching of the Lehava project. Launching
TELEM - smart citizen id project.
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E-government call center, Lehava
Connectivity Initiatives
Government web sites, government information
portal e-payment portal
Services Infrastructure
Tehila-GISP, digital signature and smart card
IDs , e-payment service
Application secured infrastructure
Internal Government Infrastructure
Mercava- Comprehensive cross-government
information system
Gov-net Government Intranet
Communication Infrastructure
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Mercava Project overview

• The largest organizational computerization
  project in Israels history
• The project will meet the governments needs in
  the fields of human resources, financial and
  logistic processes, serving various governmental
  bodies
• SAP technology was chosen as the basic
  infrastructure of the system

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Targets

• Consolidate a government-wide perspective
• Enable ministries to concentrate on unique core
  processes
• Horizontal guidance and coordination to enable
  supportive processes
• Economy of scale for preparing generic cross-wide
  processes
• Inter-ministry integration collaboration
• Building networks and alliances among formerly
  disconnected groups
• Intra-ministry integration

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Synergy
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• Initiated in 1997
• Ensures the secure connection of government
  ministries to the Internet
• Provides secure tools and methods for the
  publication of information on the Internet
  (a secure server farm)

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• Tehila deploys an advanced self-developed
  monitoring system, which is currently examined by
  a number of governmental security bodies around
  the world
• 34 of 57 (60) governmental ministries and
  agencies have joined the GISP
• During the year 2001, 6 of the 23 government
  websites (26) which reside outside GISP, have
  come under ongoing cyber attacks that led to
  defacing. None of the government services inside
  the GISP were defaced!

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Updating the government server
Internet
Firewalls, Intrusion Detection System
Crypto wall
Secured Server Farm
Content filters
Secured Access to the Internet
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On March 26, 2001 the Israeli legislature
decided to enact a digital signature statute
The ground-breaking statute will allow the use
of digital signatures in any identification
process, thus enabling

• Web access to databases containing highly
  sensitive personal information
• Full online cycle of procedures which previously
  required completion outside the scope of
  e-government
• Conduction of monetary transactions in a more
  rapid and more secure manner

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Smart ID
Implementation
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• Including
• Payment of taxes, fines or tolls
• Digital products (on-line access to information,
  on-line transfer of documents)
• Payment for tangible products (such as
  governmental publications)

• Using the popularity of the Internet in Israel to
  enable citizens to make payments in a quick,
  effortless and accessible manner

Payments are made possible using credit cards, or
in some cases -directly via bank accounts. The
next step will be to integrate payment services
with digital signatures.
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Advantages

• Quick incorporation and involvement of small
  governmental bodies which otherwise could not
  participate in such a process
• Easy delivery of digital information services
• Citizens are able to access one familiar
  interface
• Uniform technical and process interface
• Operational effectiveness - optimal utilization
  of technical and human resources

PX-34
024366331
AR-223-CD
Saving the citizens time and money !!!
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• Transactions in US dollars (December 2001 March
  2002)

Total transaction potential over 8 billion a
year!
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A single gateway to all the governmental
ministries and services on the Internet

• Quick access to over 1,000 Israeli services
  (indexed by subject and by ministry)
• Access to lateral information unavailable on any
  other governmental site
• Government yellow pages (e-mail address and
  telephone numbers)
• Marketing stage for governmental activities and
  new e-government initiatives
• Governmental job openings
• Central pool of governmental forms
• Future plans
• Development of a unified standard for forms
  Started 3/02.
• Adding news groups, forums, e-mail and S.M.S
  alert systems
• Development of audience-focused sites (students,
  senior citizens, new immigrants, etc.).

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• Central access to all governmental tenders
• Information on how to become a government
  supplier
• E-mail alerts notifying suppliers of new tenders

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• Creating efficient and user-friendly
  e-government services is not enough!

Not all our citizens are online!
Closing the digital divide is essential in
order to realize the vision of a government that
is easily accessible to all segments of the
population
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The Israeli government has initiated a highly
prioritized project intended to help close the
digital divide. The project includes

• The establishment of 100 centers in peripheral
  areas, each of which will include 40 Internet
  stations that will be open from 0800 to 2300
• The development of basic computer and Internet
  skills among young citizens in peripheral areas
• The establishment of a national digital library

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We must recognize that not all citizens will be
connected to the Internet or be willing to
utilize it without speaking directly with a
government representative.
Therefore, We are in the process of establishing
a cross government call center which will offer
all government procedures which are possible to
render over the phone.

• The call center will backup and complete the
  on-line procedures.
• The center will be located in a peripheral area
  offering local young citizens job opportunities.

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Implementing Israeli GSC

• System Approach
• Policy
• Standards
• Implementation mechanisms
• Schedule

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Israeli Government SC Standards
Project tender specs
Project Requirements
Control
Special Govt. Requirements
Govt. SC Standards
Quality Assurance ISO-9000
10377 Tests
X.509 X.500
7816 CB
7810/ 7812
14443 CL
International Standards (ISO/IEC) for smart
cards and documents
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Structure of the Israeli GSC standard
Annex 0.5 Terms Definitions
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Tamuz applications
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It is our policy to build our national system in
an open way based on international standards
thus ensuring the interoperability with the EU
and other nations world wide Special notice is
given to quality assurance and configuration
control The cooperation with the EU through the
ESCC and TB1 has been very important to our
progress We would like to specially thank Mr Jan
Van Arkel, Mr Henry Ryan TB1 members and
the Finnish PRC for their support and assistance