Objectives Supported by Collaboration Tools

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Objectives Supported by Collaboration Tools
Team Identity and Common Ground

• Member images
• team/project mission
• Glossary definitions

Collaboration Work Tasks
Social Translucence and Awareness

• Document repository
• Whiteboard
• Joint viewing/editing
• Meeting/decision support

• Availability display
• Activity display
• Notification of change

Security

• Authentication
• Encryption
• Certificates

Communication
Coordination

• E-mail
• Discussion forum
• Text chat
• Voice chat
• Conference (audio, video)

• Group calendar
• Task list
• Workflows
• Charts (costs, resources, etc.)

Source Christoph Meier, Fraunhofer Institute
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Figure 5 Selected Dimensions for Distinguishing
Collaboration Support Systems
Organizations/ Organizational units
Individuals
Teams
Communities
Targeted Users
Collaboration functions built into applications
Dedicated collaboration tool
Application Type
Client-based
Browser-based
Type of Communication Collaboration Supported
Informal processes (not defined)
Formally-defined process
Synchronous
Asynchronous
Structure of Information space
Navigable translucent Virtual environment
Page-oriented
Security mechanisms
Need to be added to solution
Built into solution
Source Christoph Meier, Fraunhofer Institute
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Figure 6 Phases of Project Work and Primary
Collaboration Support