Akshaya project Malappuram Kerala

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Akshaya projectMalappuram Kerala
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Kerala - The Setting

• Social infrastructure
• Physical Infrastructure
• Decentralised democratic institutions
• Modernisation in Government Programme
• E-governance programme

3
The status in 1998

• Computer policy in 1984
• NIC led department computerisation
• Focus on improving internal efficiency
• No major noticeable improvement
• More disasters than improvements
• About Rs. 50 crores(500 million) had been spent
• No understanding about the context (NIC vs State)
• No Human Resource Development
• No coordination and efforts for integration

4
The Strategy

• The IT policy of 1998
• One of the few to focus on e-governance and
  citizen services (as against ICT industry driven)
• Focus on computerisation at all levels of
  governments
• Focus on citizen services
• Task Force on IT implementation in Government
• ICT as tool for administrative reforms
• Two pronged strategy
• Department computerisation Administrative
  reforms
• degree of citizen service revenue augmentation
• 34 departments prioritised
• Registration, Revenue, Civil Supplies, etc.
• People oriented Projects
• FRIENDS, Akshaya, Sevana

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The possible ICT services

• Payments
• Information
• Entitlements
• FRIENDS
• AKSHAYA
• IKM

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FRIENDS

• One-stop IT-enabled payment counter
• In all districts
• Centres are open from 9am. to 7pm. seven days a
  week
• Good ambience
• Manned by Service Officers (from Government)
• 1000 different types of bills 8 Departments
• But then- only at District level
• What next ??

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Information Kerala Mission

• 1215 Local bodies
• Detailed system studies (seven volumes)
• Software systems ready
• Training ongoing
• Lack of resources
• Project delayed
• Pilot in Vellanad
• What next??

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The making of Akshaya
E-LITERACY
E-GOVERNANCE ROLL OUT
SKILL
CONTENT
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Malappuram

• Backward district
• Muslim majority
• Emphasis on education
• Emigrants Remittances
• Representation in Govt.

Malappuram in comparison
(Source Census of India, 2001 Economic Review
2003, GOK) per sq. km.
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Akshaya the genesis/threads

• Malappuram District panchayath
• The e-literacy argument
• Market failures Digital Divide
• Plugging in e-governance
• The project access, skill content
• Kerala model
• The Entrepreneur angle

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• Stakeholder consultations
• Location identification two pronged
• Entrepreneur identification/EOP
• selected by Grama Panchayaths
• State Facilitation
• Content
• IT Mela
• Fight with Bankers Loan of Rs. 6.8 cr
• E-Literacy programme
• 630 Akshaya centres
• 15 hr. e-literacy CD
• Rs. 120 per person
• 5.6 lakh, 65 women

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Post literacy phase

• Delay in Connectivity
• Wireless Internet connectivity
• One of the largest wireless IP based network
• Training CDs
• Social Reengineering activities
• B2B meeting in August

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Akshaya today

• 400 connected centres
• Communication
• Video casting
• Training Education the primary source of
  income
• About 6000 children undertook INTEL learn
  programme
• E-pay Rs. 125 lakhs collected
• E-governance roll out !

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Akshaya Network
Block Panchayat Office Arikkod
CHMHS Chekkod
Airtel POP Kallarakkunnu
11
30
18
2430(2)
2450(2)
2410(1)
2410(1)
181 Kbps
67 Kbps
55 Kbps
KINFRA Kakkancherry
36 Kbps
Kizzisary GHSS
E1 Radios
462
DRDA Malappuram
28
2446(11)
125 Kbps
MCT Melmuri
28
5.7Ghz(48)
2460(5.5)
10
1100 Kbps
Vivekananda
2430(1)
154 Kbps
72 Kbps
4
125 Kbps
VIP
2446,11
FGH Nilambur
2446(11)
392 Kbps
311
8
2410(5.5)
2470(1)
141 Kbps
VIP
24
76
294
250 Kbps
229 Kbps
Vettekkod Trunching Ground
337
5.7Ghz(48)
2410(2)
2410(1)
JNV Vangalam
2470(1)
615 Kbps
13
78
42.5 Kbps
084
77 Kbps
47
237
5.7Ghz(48)
2460(5.5)
2440(2)
2410(5.5)
432 Kbps
104 Kbps
167 Kbps
33
59 Kbps
GHSS, Kalpakanchery
2430(1)
463
Pullaangode
34
167 Kbps
MEA
6
111
800
9
2430(1)
2430(2)
2450(11)
2410(2)
200 Kbps
222 Kbps
200 Kbps
149Kbps
BPIDC Pallurkotta
2430(2)
AGRI, Tavanoor
PTM
4
5
485
6
10
333 Kbps
129
20
14
53
74
215
2430(2)
2430(1)
200 Kbps
10
2450(2)
71 Kbps
2420(5.5)
003
VIP 2.4 GHz
154 Kbps
27
204 Kbps
153
13
High Speed Radio
773
Cumulative no. of centres served from the
backbone link
xxxx(yy)
Backbone link freq (bandwidth)
xx
xxx Kbps
Bandwidth per Akshaya centre
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Project cost

• Capital cost
• Rs. in lakhs

• Average initial investment by entrepreneurs Rs.
  2.5 lakhs
• 45 - 50 of the amount recovered through
  e-literacy.

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Learning from Akshaya

• Participatory approach Governance implications
• Stake holder participation
• The governance network
• Role of State
• Coordination of the network
• Facilitation critical mass
• Trust
• Role of Champion(s)

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Learning from Akshaya

• Role of local Kiosk Operator
• Integration with the community
• Identification of local needs
• Hub for community activities
• Delay in critical aspects
• Connectivity
• Comprehensiveness
• Organisational issues
• Ownership,
• Role decision making
• E-governance roll out
• Policy announcement

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The critical issue

• ACCESS

SUSTAINABILITY