Isle of Wight Information Prescription Pilot

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Isle of Wight Information Prescription Pilot
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Background

• Department of Health made a commitment to
  improving access to appropriate information in
  the white paper Our health, our care, our say.
• IW Council and partners are one of 20 sites
  piloting this project.
• From 2008, Information Prescriptions will be
  given to everyone with a long term condition.

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Information Prescriptions

• Information plays a vital role in giving people
  more control over their health and well-being.
• Information Prescriptions ensure that people have
  far greater access to and receive the right
  information when they need it most.
• Information Prescriptions need to be available in
  a variety of formats e.g. web-sites, DVD, paper
  based, audio tape.

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What should they contain?

• Information Prescriptions should contain a series
  of links or signposts to guide people to sources
  of information about their health and social
  care.
• Information Prescriptions should let people know
  where to get advice, where to get support, and
  where to network with others.

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Key elements to implementing change.

• Focus on the person and want to make a real
  difference
• Identify Drivers for Change, both nationally
  and locally
• Dream positive can do approach
• Identify area for improvement i.e. information
• Link to other strategic initiatives /
  developments

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Key elements.Research

• Internet
• Information Prescriptions DH Webpage
• Networking Action Learning Sets
• Site visits
• Establish a baseline
• Describe and map present service provisions
• Identify areas of good practice locally
• Open dialogue with stakeholders / Consultation

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Key elements.Planning

• Consider Partnerships / Collaborative working
• Risk assessments / Identify any Barriers
• Impact assessments
• Identify funding streams / Sustainability
• Planning

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Key elements..Implementation

• Clarity of Vision
• Dedicated Leadership
• Shift in present culture
• Shared Outcomes
• Excellent communication
• Maintaining a high degree of involvement
• Valuing others commitment and contribution
• Evaluation
• Long term delivery

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Isle of Wight Information Prescription PilotThe
Isle of Wight System
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Key Requirements

• Easy access to information
• Self Service as well as prescribed information
• Different interfaces to get to the information
• Tools to manage information as well as display
  it.
• Consistent information given regardless of route
  taken

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Development Process
Develop Ideas
Consult with all User groups
Revise Designs
Evaluate Feedback
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Initial Ideas

• Select Dementia / Depression (the two conditions
  covered by pilot)
• Choose what groups of information you were
  interested in
• Create Prescription with all relevant information

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Feedback from Consultation

• Dont start with the conditions especially the
  d words
• Be positive with the language
• Provide general information and information on
  symptoms rather than just condition
• Consider other names than Information
  Prescription
• Revised set of groups of information

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Revised System

• Online tool given a new name One Link
• Information re-arranged so that Dementia and
  Depression are not the prominent choices
• Information grouped into Local National
  Support Groups, Websites, Leaflets, Events
  Activities, Health Social Care Contacts
• Info available by category or condition.

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One Link

• Friendly Introduction
• Step by step guide to creating a prescription
• Common navigation

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General Pages

• Useful contacts
• Send information
• Contact Us
• Create Prescription (guide)

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The 4 Steps

• There are 4 simple steps to creating a
  prescription
• Select your need
• Choose the related symptom / condition
• Choose the information you want to see
• Create Prescription

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Select your need / type of user
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Select you need / type of user

• Direct access to create prescription for all
  groups.
• Essential for practitioner and professional
  take-up

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Self Help / General Interest

• Descriptive Introduction
• Information about general symptoms
• Doesnt rely on knowing condition

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Carer of Relative / Friend

• Information available for Condition or symptom
• Emphasise Carer, Relative Friend not just
  carer

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Professional / Practitioner

• Quick, direct access to information
• Menu driven for speed of creation

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Selecting Information

• Choose which type of information you require
• Simply tick the relevant boxes
• Information filtered by choice of condition /
  symptom

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Personalise your prescription

• Any matching information, specific to your
  choices is displayed in summary form
• Simply tick all that you wish to include

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Your Details

• Having made your choices, enter personal
  information
• Then View Prescription

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View your prescription

• Printer friendly, personalised prescription is
  provided
• Unique reference given so the IP can be reloaded
• Full details saved for evaluation

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• Thank you.

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Information Prescriptions

• Any Questions?

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www.iwight.com