Robbery

1
Robbery
2
Our Safety Depends On.

• Two Rules!
• React quickly.
• Make a decision.
• Two Questions!
• My situation?
• Best options available?
• Two Objectives!
• Survive.
• Escape.

3
Safety In A Nutshell...

• Avoid being an attractive target
• Safety in numbers
• Remain alert and aware
• Plan to be safe

4
Common Safety Problems Assisting Robbers

• Piggybacking Someone following employees
  through a door
• Employees propping doors open
• Failure to recognize strangers
• Failure to report
• Failure to document

5
Common Trouble Spots

• Places where cash is handled
• Reception area
• Stairwells
• Elevators
• Restrooms
• After hours
• Parking lots and garages

6
Safety In The Office

• Keep purses, wallets, or valuables with you or
  secured
• Check the identity of strangers
• Always let someone know where you will be (lunch,
  restroom, late for work)
• Be discreet. Dont announce your social life and
  vacation plans to visitors or callers

7
Screen Visitors

• Always be alert for suspicious or abnormal
  behavior. People in the wrong areas including
  employees
• Familiar (Expected) visitors
• Unknown (Unexpected) visitors
• Messengers, servicepersons, and maintenance
  workers

8
Being Safety Conscience

• Use the buddy approach
• Take the polite inquiry approach
• Be non-confrontational
• Question circumstances
• Respond to unresolved situations

9
Intruder/Trespasser (Unarmed)

• Notify supervisor
• Notify police
• Determine intruders exact location
• Stay away and keep others from intruder
• Determine the extent of the crisis

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CRIME

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Criminal Incident

• Notify police
• Notify supervisor
• Protect the crime scene - identify and preserve
  evidence
• Separate witnesses
• Direct law enforcement

12
What if WE are robbed?

• Remain calm
• Cooperate
• No surprises
• Dont argue
• Dont fight
• Dont pursue
• Get a description
• When safe Report to police

13
Armed Robbery

• If you hear Noise, Shouting, Gunfire it is your
  cue to
• Seek cover
• Lay flat on the floor
• Dont move
• Hands visible
• Listen carefully
• Expect to be over run by responding Public Safety
  Personnel

14
Hostage Situations

• Follow instructions
• First 15-30 minutes most dangerous
• Remain Calm and Cooperative
• Avoid Heroics
• Dont Make Suggestions
• Dont be argumentative with anyone

• Dont turn your back
• Maintain eye contact, but dont stare
• Reasonable Requests - OK
• Telephone Yes or No answers only
• Escape only if you are sure
• Be Patient The police are working to free you!

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Final Word.

• Remember
• Safety!
• Safety!
• Safety!