Client Application Manager for IP VPN Solutions Client Application Manager in Action

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Client Application Manager for
IP VPN Solutions Client Application Manager in
Action
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Use Client Application Manager

• As a tool to roll out and update a single
  critical application on many distributed systems
• As a general-purpose software management platform
  to deploy and support a wide variety of
  applications
• As an enabling technology allowing ASPs and other
  service providers to host applications with
  central control and excellent performance

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Solution Components
Agent
Packager
An Agent runs on each managed device. It securely
installs, upgrades, repairs, and removes
applications on the desktop via the Internet WAN
or LAN.
Server
The Packager is a software program that prepares
applications to be sent to the user as services.
The Server provides the administrative interface
for management and control. Information about
users is held centrally, and application
deployments are scheduled and executed from here.
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Create Application Package

• Capture original installation

• Create custom Deployment File

• Send Deployment File and
  application files to server

Packager
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Send Client Application Manager Agent to Target
Systems

• Easy remote installation distribute via log-on
  script, email or web link
• Installs, updates, repairs and removes
  applications
• Runs on any Windows desktop or server

Agent
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Schedule and Deploy Applications

• Target and schedule deployments by users,
  groups, machines

Server
Packager

• Browser-based administrators interface

• Deploy to PCs, laptops and servers, through
  firewalls and proxy servers, with Internet
  security

Agents
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Hands-Free Installation

• Test system resources
• Create directories
• Copy files (all or selected)
• Make registry entries

• Create icons and shortcuts
• Install related applications
• Input user parameters

Eliminate trips to desktop End dependence on end
users
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Intelligent Update

• Create update package

• Agent polls server and automatically receives
  updates

Packager
New Version Available?
Download changed files Update
system settings Carry forward parameters

Users always have the right version with correct
settings
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Application Self-Healing

• Required files present?
• Versions correct?
• Registry and system settings correct?

Fix settings Redeploy files
Reduce support calls and meet service level
agreements
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Monitor Use
Track application health Gather usage data by
user, by application, by time period
Information for improved operations and for
billing or charge-back
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Remove Applications

• Lock or remove applications

Enforce license agreements easily and reliably
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For Service Providers Part of a Complete Hosting
Infrastructure
Application Servers
Server and Network Systems Management
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Summary
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Client Application Manager for IP VPN Solutions

• Fast, reliable software deployment to remote PCs
  and laptops
• Hands-free installation no reliance on end
  users
• Automatic updates and configuration changes
• New releases
• Updates to parameters and tables
• Self-healing
  to reduce
  
  support calls

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Benefits

• Fast time-to-market with IP VPN solutions
• Reduced deployment costs
• Higher user satisfaction
• Higher levels of security

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Discussion