Frans Maas Karine Tanis Program manager ICT

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Frans Maas Karine TanisProgram manager ICT
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Contents

• Introduction
• Case Merge In Transit
• Groups discussion items

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Frans Maas Facts Figures

• Turnover 2001 998 Mio EURO
• Net profit 2001 12.3 Mio EURO
• Staff 2002 gt 7.500
• 190 locations (network and logistics)
• Fully owned network (in 26 European countries)

• 800.000 m2 public warehouse space
• 600.000 m2 dedicated warehouse space
• Avg. 7,5 Mio tons of freight / year
• Avg. 9 Mio shipments / year
• 5.000 operating trailers

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Trends
When Concept Control Inventory Cost
structure Positioned 1980 Country
DCs Decentral Decentral Dedicated 1990 Central
European DCs Central Central Dedicate
d 2000 Platform Logistics Central Strategic Sh
ared
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Trends

• International Freight Forwarding
• Many to few logistic service providers
• Move operations to Eastern Europe
• One stop shopping

• Logistics Services
• Change from built-to-stock to built-to-order
• Reduction of inventory cost
• Vendor hubs (VMI)

• Platform logistics / Merge in transit

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Merge In Transit
Source
Platform
Destination
Transport
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Platform roles

• SOURCE PLATFORM
• The platform responsible for the sourcing of the
  products from the vendors and the internal
  shipping ( within the platform structure!) to
  the destination platforms

• DESTINATION PLATFORM
• The platform responsible for the receiving of the
  products from the source platforms, the merge of
  different products from different destinations
  and the shipping to the end customer

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PICKUP FROM SUPPLIER BY SOURCE PLATFORM
edinburgh
birmingham
utrecht
dusseldorf
paris
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LINEHAUL TO DESTINATION PLATFORM PARIS
edinburgh
birmingham
utrecht
dusseldorf
paris
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FINAL DELIVERY
edinburgh
birmingham
utrecht
dusseldorf
caen
paris
lyon
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Need for SCEM

• How to manage events (non events/exceptions) in
  this environment where
• fast responses are required
• flexibility is required
• different participants are involved
• short lead-times are required
• complexity is a fact
• there are many dependencies.

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CASES

• GROUP 1
• One of the internal shipments to the destination
  platforms has a delay. What steps do you advise
  to be taken?
• GROUP 2
• At a destination platform a discrepancy is found
  between the expected and the actual receipts.
  What steps do you advise to be taken?
• GROUP 3
• An order is cancelled during the process. What
  steps do you advise to be taken?
• GROUP 4
• Describe shortly what information a report should
  contain for the SCE manager.

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Guidelines

• Each participant represents a role
• Principal supplier platform manager
  end-customer.
• Select one person who presents the results.
• Include in your presentation
• Events that are of importance.
• Impact on operation, management and ICT.
• Consequences of costs, lead-times, service
  levels.