Capital Group Companies Long Beach LBO Recovery Facility

1
Capital Group CompaniesLong Beach
(LBO)Recovery Facility

• ACP Presentation
• July 9th, 2008

2
Topics

• Introduction
• Brief Overview Background of LBO
• Walking Tour
• Wrap-up and Q A

3
Introduction

• The main function of the Long Beach facility is
  to provide office space that will be used should
  an incident significantly interrupt business at
  any of CGs Southern California locations
• Site carefully chosen for relative proximity to
  other CG offices, freeway access etc
• Designated space for approximately 100 Business
  Units and ITG teams

4
Overview and Background

• Drivers for a dedicated internal recovery
  facility
• Timeline
• Facility details
• Support Maintenance

5
Overview and Background

• Drivers for a dedicated internal recovery
  facility
• Growth in Business volume and complexity
• Increasing of recovery seats
• Increasing of dedicated recovery seats
• Specific and unique requirements e.g. Trading
  rooms, call center etc
• Need for guaranteed non-shared recovery space
• Accommodate an extended outage (6 months plus)

6
Overview and Background

• Timeline
• Project initiated in 2002
• Started over in 2005 after Santa Fe Springs deal
  fell through
• Construction completed in July 2007
• Trading rooms completed and validated Oct 2007
• Full certificate of occupancy in November 2007
• Fully Operational December 2007
• Full exercise schedule planned for 2008

7
Overview and Background

• Facility Details
• 3-story 88,000 square feet of space
• Capacity for 900 associates
• Building completely gutted, seismically refitted
  and internally refurbished
• Generator added
• 4 trading rooms
• Emergency Operations Center
• Full complement of Visitor offices and Conference
  rooms
• 300 plus Immediate Recovery workstations
• Additional 350 workstations dynamically
  configured as required
• Original estimate 14.1 million, final cost was
  19 million

8
Support and Maintenance

• 12 permanent full time associates
• BC, ITG-DR, OS, and Technology Support
• Primary response team in a real event
• Additional support provided from other offices
• Remotely
• Regular rotation of associates
• Facility managed and maintained like any other CG
  production site
• DataComm room systems monitored by SNO Operations
• 24x7 security guard service - increased for large
  events
• Full time janitorial services - increased for
  large events

9
Walking Tour

• Group 1 - John Bogner (Start on 1st Floor)
• Group 2 - Michael Young (Start on 1st Floor)
• Group 3 - Mikole Davey (Start on 2nd Floor)
• Group 4 - Phyllis Nofts (Start on 2nd Floor)
• Group 5 - Will Walker (Start on 3rd Floor)
• Return to this meeting room at 215pm for Wrap Up
  and final Q A