Workforce Business Transformation

1
Workforce Business Transformation

• Case studies of business transformation in
  government.
• Julian Turner
• Senior Account Director

2
Case Studies to be discussed

• Large scale transformation
• Electronic staff records and connecting for
  health
• Mobile worker shared services
• Care in the community, building control and
  environmental health
• Local authority transformation
• City council process improvement and streamlining

3
Workforce Deployment Solutions
4
Large Scale Transformation

• NHS Electronic Staff Records 1.3 million
  employees,
• Core HR/Payroll consolidation
• Additional services include
• Absence management
• Training
• Recruitment
• Agency management
• Pensions
• Workforce Management
• NHS CfH 1.3 million employees
• Patient led Clinical Systems

5
Linking patient care to workforce management

• Drivers
• Linking workforce to demand directly impacting
• Improved patient care
• Improved performance
• Reduce
• Turnover
• Absence
• Recruitment costs
• Reduce processing costs
• Remove administration burden
• Improve reporting and control

6
Workforce Management bridging national systems

• Patient admissions, clinical acuity assessment
  systems
• Kronos to ESR Payroll Time worked based on
  national employee contracts
• External HR to Kronos Employee details kept
  current between systems
• Patient Workload Patient numbers by type

ESR Payroll
Kronos Workforce Management
ESR HR
Other Systems
7
Kronos for Healthcare balancing all the pressures
8
Kronos - Fully integrated Workforce Management
Plan, identify the work to be done
Allocate, assign the workforce to the work
Labour costs
Demand
Employee Satisfaction
Patient Care
Execute, react to changes in workforce and
workload
Analyse, review workforce and workload results
9
Workforce Management multiple access channels for
data consolidation
Web
Phone
Biometrics
PSTN
Web
IP
PDA / Smart Phone
GPRS
PC
Badge Terminal
10
Supporting mobile working
Ideal single user / small team data capture
option
11
Kronos lone worker / mobile worker solution

• Fully scalable
• Industry standard technology
• Robust
• Cost effective
• Fully hosted and supported
• Truly integrated and
• TRULY Real-time

12
Delivering local transformation

• City Council
• Multiple locations
• Mobile working
• Absence management initiatives with shared
  service providers
• Process efficiency initiatives
• On-line internal HR Services
• Health and safety requirements

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Platforms to support change

• Data capture automation
• Flexi-time
• Worked time
• Breaks
• Balances

• Centralised information and systems management
• Central reporting
• Central payroll
• Centralised admin.

• Employee self service for
• Payslips,
• Holiday balance,
• Flexi-balance,
• Accruals,
• Schedules

Security and health and safety improvements
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Immediate benefits to the council

• Linking occupation health absence management
  system to managers schedules in real time
• Right skill, right place at the right time for
  all functions across the council
• Data transfer automation between payroll, HR and
  workforce management systems saving
• Payroll processing costs,
• Management costs,
• Error costs,
• Improved absence management,
• More here.

15
Workforce Management Systems Capability

• Platform for change
• Support and sustain any transformation process
• Essential to link demand, customer service
  requirements, HR and Payroll

16
Any questions?

• 0870 920 6000
• www.kronos.com/uk