WILTSHIRE

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WILTSHIRE SWINDON FIRE AUTHORITY CPA
IMPROVEMENT PLAN Action Area 1 Human Resource
Management
Action Area 1 (a) We will increase our capacity
to deliver a wide range of service
improvements
Action Area 1 (e) We will ensure that our
employees are representative of the community
Action Area 1 (d) We will improve the training
of our managers and workforce
Action Area 1 (b) We will plan to develop our
workforce through a series of workforce
development strategies
Action Area 1 (c) We will update workforce
policies, procedures and management systems.
HR 1 (e) We will publish a sickness absence
management policy HR 1(i) We will reduce the
level of sickness absence amongst our uniformed
staff HR 1 (f) We will review update our
equalities diversity policy HR 1(d) We will
review and update our discipline and grievance
policy HR 2 We will publish policies for
succession planning leadership development
HR 5 We will deliver equality, diversity and
fairness training to our workforce HR 1 We will
deliver disciplinary and grievance procedures
training to our workforce HR 1 We will
deliver training to our managers on sickness and
absence monitoring
HR 1 HR 2 We will employ two additional staff
members to develop review strategies,
policies, procedures and management
systems HR 3 We will put all HR Files into
e-format for improved access to records HR 4
(a) We will conduct a review into the work of
the personnel section HR 4 (c) We will conduct a
review into operational rota systems
HR 2 (c) We will publish a workforce development
strategy it will include separate strategies
for - HR 1 (g) Human Resources HR 1
(f) Equality and Diversity HR 1 (e) Health HR
2 (c) Training and Development  
HR 6 (ab) We will write and implement a
strategy and set up a recruitment team, which
will enable us to increase the number of
employees from under represented groups HR 6
(c) We will seek to employ a minimum of 2 of
people from our black ethnic minority
community HR 6 (d) We will seek to ensure That
6 of our top earners are female employees HR
6 (e) We will seek to ensure that 10 of our
uniformed staff are female
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WILTSHIRE SWINDON FIRE AUTHORITY CPA
IMPROVEMENT PLAN Action Area 2 Management of
Technical Services
Action Area 2 (a) We will increase our capacity
to deliver service improvements
Action Area 2 (d) We will write action plans
which will lead to an improved service
Action Area 2 (b) We will review the services
delivered by the department
Action Area 2 (c) We will write strategic plans

Action Area 2 (e) We will implement our action
plans
SP 2 We will write and publish a procurement
strategy SP 6 (b) We will write and publish
an estates management strategy
SP 5 We will employ two additional staff
members to increase our capacity to deliver
service improvements .
SP 1 We will engage external consultants in a
review of how we procure goods and services SP
6 We will engage external consultants in a
review of how we manage our estates SP 4 We
will review other departmental services and
identify opportunities to develop centres of
excellence  
SP 2 We will publish a procurement action
plan SP 6 (c) We will publish an estates
management action plan SP 4 We will publish an
action plan to transfer the work of departmental
services to centres of excellence SP 3 We will
publish an action plan detailing opportunities to
release departmental capacity
SP 2 We will implement our procurement action
plan SP 6 (c) We will implement our estates
management action plan SP 4 We will implement
our action plan to transfer the work of
departmental services to centres of
excellence SP 3 We will implement our
departmental capacity release programme
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WILTSHIRE SWINDON FIRE AUTHORITY CPA
IMPROVEMENT PLAN Action Area 3 Business
Continuity Plan
Action Area 3 (a) We will increase our capacity
to carry out business continuity
Action Area 3 (d) We will write a business
continuity action plan
Action Area 3 (b) We will develop a business
continuity policy and strategy
Action Area 3 (c) We will write a business
continuity plan
Action Area 3 (e) We will train our staff to
perform roles identified in the plan
SP 15 (c) We will develop a business impact
assessment methodology SP 15 (e) Identify
business critical processes, dependencies
recovery time objectives SP 15 (f) Get 3rd party
assurance from key service providers SP 15
(g) Identify vulnerability and threats and
options SP 15 (j) Publish BC plan
SP 15 (b) We will provide two officers to
develop and implement BCP SP 15 (b) We will
engage external consultants to train, validate
and audit the BC plan
SP 15 (k) We will write an action plan which will
deliver a programme of implementation SP 15
(o) Consult with staff SP 15 (p) Review BCP SP
15 (q) Promote BCP to external partners
SP 15 (a) We will develop a business continuity
policy and strategy, which will conform to PAS
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SP 15 (l) We will deliver training to key
staff SP 15 (m) We will carry out exercises to
evaluate BCP
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WILTSHIRE SWINDON FIRE AUTHORITY CPA
IMPROVEMENT PLAN Action Area 4 Community safety
Action Area 4 (c) We will implement action
plans
Action Area 4 (a) We will write and publish
strategies
Action Area 4 (b) We will write action plans
SP 7 (a) SP 12 We will write an action plan to
address the needs of hard to reach
groups
SP 7 (b) We will implement an action plan, which
addresses the needs of hard to reach groups SP
10 (b) We will implement our partnership
management strategy
SP 12 We will write and publish a
community safety strategy SP 10 (a) We will
write and publish a partnership management
strategy
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WILTSHIRE SWINDON FIRE AUTHORITY CPA
IMPROVEMENT PLAN Action Area 5 CFA Member
Engagement
Action Area 5 (c) We will enable members to
engage more effectively by improving their
knowledge of the service
Action Area 5 (a) We will increase
member involvement in the strategic development
of the service
Action Area 5 (b) We will increase
member involvement in the service reviews
Action Area 5 (d) We will seek to develop our
secretarial services to support the governance
structure
ME 1 (c) We will engage members in station
inspection programmes ME 1 (d) We will engage
members in best value reviews
ME 2 (a) We will brief and update on project
management ME 2 (b) We will brief and update on
regional and national issues ME 2 (c) We will
brief and update on the corporate risk ME 2
(d) We will brief and update on health and safety
ME2 (e) We will brief and update on best
value ME2 (f) We will review future development
needs
ME 1 We will develop a governance structure,
which will increase member involvement in the
strategic management of the service ME 1
(a) We will introduce a programme board, of
nominated members, which reports to the fire
authority ME 1 (b) We will introduce four lead
member teams who will oversee a range of
service workstreams and report periodically to
the programme board
ME 3 We will review our secretarial services to
ensure that the new governance structure of
members and officers have suitable and sufficient
support
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WILTSHIRE SWINDON FIRE AUTHORITY CPA
IMPROVEMENT PLAN Action Area 6 Other Activities
Action Area 6 (a) We will install
internet Broadband throughout the Service
Action Area 6 (e) We will bid through the
Capacity Building Fund
Action Area 6 (d) We will develop Performance
Management (PM)
Action Area 6 (b) We will write a Service
Business Plan
Action Area 6 (c) We will develop a Corporate
Risk Register
SP 14 We will develop and publish a Corporate
Risk Register, which will identify the key
Service risks The risk information will be
utilised in the development and in prioritising
future plans
PM 1 We will write a PM strategy PM 4 SP 9 We
will roll out the provision of PM information
throughout the Service PM 2 We will develop
existing databases to provide PM information to
managers PM 3 We will deliver training to
managers on all aspects of PM PM 5 We will
introduce personal performance indicators
SP 8 We will install broadband ICT throughout
the service
SP 11 We will write a Service Business
Plan, which will harmonise the following plans
- Integrated Risk Management Plan Best Value
Plan Comprehensive Performance Assessment
 
SP 13 We will bid through the Capacity
Building Fund for funding to Improve the
Service CBF 1 Funding for equality and fairness
training CBF 2 Funding for a database
manager CBF 3 Funding for support to embed a
performance based culture CBF 4 Funding for
support to build member engagement