The Fairmont Winnipeg

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The Fairmont Winnipeg

• Only Four Diamond Hotel (CAA/AAA) in the province
• Caters to convention groups, business individuals
  and VIPs
• Center of the city at the corner of Portage and
  Main

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Size

• 340 guestrooms which include 18 suites
• Fairmont Gold 18th and 19th floor Private
  concierge
• Fairmont Rooms Moderate Rooms
• Specialty suites the Royal and Crown Suite
• Other amenities

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Meetings and Meals

• 20,000 square feet of meeting space
• The Velvet Glove restaurant and the Lounge at The
  Fairmont were renovated earlier this year.
• The Velvet Glove is the only 4 Diamond restaurant
  between Toronto and Calgary

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Management..

• Mr. Charles Head, General Manager
• MOD
• Department Heads
• Assistant Managers
• Senior Agents

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Colleen-Banquet Attendant

• Primary responsibilities
• Skills needed and acquired
• Events experienced

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Hard at work
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Kyla- Communications Agent

• Primary Responsibilities
• Skills needed and acquired
• Events experienced

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Colleen- Velvet Glove Hostess

• Primary Responsibilities
• Skills needed and acquired
• Events experienced

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Velvet Glove Lounge
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Kyla- Royal Service

• Primary Responsibilities
• Skills needed and acquired
• Events experienced

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Hard at work
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Critical Events

• Each maintaining two positions within different
  departments
• State dinner
• Staff Picnic Golf Tournament
• Bravograms
• VIP mingling

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Professional and Personal Gains

• The Fairmont Team
• Existing skills improved upon and many learnt
• Confidence
• Industry contacts
• Continued Employment opportunity for
  advancement

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Other Points of Interest

• Several HTM graduates currently employed
• These employees have proven this program leads to
  advancement in the industry
• Daniel, Marc, Melissa, Jamie, Obeyad, Alex, and
  Colleen

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Conclusion
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Questions??

• Thank You!
• Colleen Bothor
• Kyla Kipling