NISG

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NISG
Enabling Governments to Empower People
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Promoting e-Governance

• through partnership

J Satyanarayana
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Agenda

• About NISG
• Complexities of e-Government
• Role of NISG in the National Action Plan on
  e-Governance
• NISG Projects on hand
• Organizational Structure of NISG
• Rules Procedures of NISG
• The Road Ahead

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The meeting point
We NEED efficient e-Services
We have the SKILLSETS
We can raise RESOURCES through Partnership
National Institute for Smart Government
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NISG

• A not-for-profit Company
• Focused on e-Governance
• PPP is the preferred mode
• Majority stake with private sector
• Currently,
• NASSCOM holds 51
• GOI (DIT ARPG) GOAP hold 49
• Effort being made to widen equity base
• Thin Flat Organization 17 employees

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Vision of NISG
To establish itself as a Centre of Excellence in
e-Government To leverage private sector
resources through PPP mode for the spread of
e-Governance.
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Mission of NISG
To facilitate application of public and private
resources to e-Governance in
Strategic Planning
Project Development
Capacity Building
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Our Understanding ofe-Government
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Essence of Good Governance

• Deregulation
• Right-Sizing
• Partnership

Least Governance
Customer-centric Governance

• Service-centricity
• Efficiency
• Joined-up Government

Participative Governance

• Inclusion
• Communication
• Consultation

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The Proposition

• e-Government e-Governance
• can be
• great enablers of
• Good Governance

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What is e-government ?

• It is the
• transformation of government
• to provide
• Efficient
• Convenient
• Transparent
• Services
• to
• the Citizens Businesses
• through
• Information Communication Technologies

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What is NOT e-Government ?
e-Government is not about e
but about government !
e-Government is not about computers Websites
but about citizens businesses!
e-Government is not about translating processes
but about transforming processes !
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Essence of e-Government
Enhanced Value for Customer
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e-Government is a management game !
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The Four Pillars of eGov
e-Government
People
Process
Technology
Resources
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The saga of eSeva
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eSeva Value Proposition
Transformation
Departmental Support
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Salient features of eSeva

• One-stop-shop for citizen/ business services
• Open 8 am to 8 pm
• Open 8 am to 3 pm on Holidays
• Over 100 services
• Any service at any centre, any counter
• G2C, G2B, B2C services
• Good ambience for citizens
• 5-Year BOOT Model
• Partner paid on per-transaction basis

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B2C Services offered in eSeva

• Payments
• Cellphone Bills
• Reliance, Tata
• Insurance premium
• Booking of Cinema Tickets
• Western Union Money Transfer
• Courier Services

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The Evolution of eSeva
EDS Chennai
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eSeva Growth
Over 5 crore transactions since inception
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CADS Methodology of NISG
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Structure of NEGAP

• A set of Core Policies
• To provide Integration, Support
• A set of Integrated projects
• Cross-cutting initiatives
• A set of Mission Mode Projects at National Level
• A set of MMPs at State Level

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A birds eye view of NEGAP
Core Policies
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e-Gov Projects of NISG on PPP Model
US 75 Mil
US 5 Mil
US 5 Mil - Pilot
US 6 Mil
US 4 Mil - Pilot
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Other NISG Projects

• Integrated Land Management System
• For Govt of Andhra Pradesh
• eSeva for 2 more states
• Gujarat - Ahmedabad Baroda
• Orissa Bhubaneshwar, Cuttack
• eGov Roadmap for 2 State Governments
• e-Procurement for 3 States
• Karnataka, Chattisgargh Orissa
• Setting up PMU for NeGP
• National e-Government Gateway
• National Mission Mode project for Municipalities
• National Institute of Fashion Technology

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Capacity Building

• Training Programs for Policy Makers
• Political Leaders
• Senior Civil Servants
• Members of eGov Business Units in IT Companies
• Workshops on focus areas
• Process Reform
• Security
• Project Development
• Institutional Capacity Building
• Capacity Building at State Levels
• e-Champions
• eGov Knowledge Portal

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Projects in the pipeline

• e-Procurement Exchange at National Level
• IASIS for Department of Personnel Training, GOI
• Department of Science Technology

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Operational Strategy

• To remain thin flat
• To leverage external resources in executing
  assignments for detailing
• Panel of consultant firms
• Panel of individual consultants
• Collaborations
• Remain focused on Strategic Areas

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Value of Zero !!
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Leadership vision
Resources
Management
HRD
Infrastructure
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0
0
,0
,0
0
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Technology
BPR
Partnership
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Thank You

• ceo_at_nisg.org