Tradesmith Ltd

1
Tradesmith Ltd

• In Business Together
• with
• ABC Windows

2
In Business Together

• Agenda
• Window market overview
• Secrets of a successful window company
• What is In Business Together
• The In Business Together support package
• What does it cost ?

3
In Business Together

• Market Overview
• Market saturation
• c80 of windows already replaced.
• New build opportunity.
• New homes have pvcu windows fitted as standard.
• Market over supplied.
• To many systems companies, fabricators and
  installers.
• To much competition
• Price pressure lower margins business
  failures
• Consumer market set to shrink from 6m frames in
  2000 to 4.5m in 2006

4
In Business Together

• Market Overview.
• Opportunities.
• Replacement/replacement market will grow from 20
  in 2002 to 40 by the end of 2006 ?
• Conservatory market set to grow once the economy
  picks up.
• Composite doors set to grow from 6 in 2006 to
  16 by end of 2009.
• Exploit the power of the internet. Its the way
  todays consumer shops for high value, high
  street items.

5
In Business Together

• The secrets of a successful window company
• Clear, realistic strategic objectives and
  financial goals.
• Ability to identify potential customers.
• Effective sales performance.
• Efficient, cost effective installations
  operation.
• Organised, structured and effective
  administration.
• Appropriate business controls and management.
• Well trained and motivated workforce.

6
In Business Together

• Only businesses strong in all processes will be
  able to compete successfully and profitably in
  the long term.
• Most Tradesmith customers are led by highly
  capable individuals, but, are not of the size to
  afford the level of business development resource
  needed.

7
In Business Together

• What is IBT?
• By investing our time ,resource and expertise in
  your company, we can help you to develop your
  business successfully and profitably.
• We will never forget that it is your business.
  You will always be in full control.
• The fundamental philosophy is simple.
• As you grow --------We grow

8
In Business Together

• The In Business Support package
• Expert advice.
• Full business health check.
• Advice on all aspects of running a business
• Benchmarking.
• Understanding and using key performance
  indicators to measure performance
• Training.
• Window Industry based training courses.
• Regular seminars.

9
In Business Together

• Expert Advice.
• Business Health Check.
• Confidential review by an independent consultant.
• Detailed diagnosis and report.
• Confidential review of aims and objectives.
• Creation of a business strategy.
• Progress review ( benchmarking)
  

10
In Business Together

• Expert Advice
• Sales and Marketing.
• Graphic design.
• Advertising techniques
• web-site design and management.
• Showroom design.
• Lead management.
• Survey and Installation.
• Role of the surveyor.
• Installation ( best practice)
• Health and Safety.
  

11
In Business Together

• Expert Advice.
• Administration.
• WER and BFRC.
• Company documentation.
• Sales contracts.
• Survey sheets.
• Terms and conditions.
• Guarantees.
• e-commerce.
• IT and management information.
• Cash collection

12
In Business Together

• Benchmarking.
• Understanding and using key performance
  indicators ( KPIs).
• Enabling the measurement and monitoring of new
  strategies within your business.

13
In Business Together

• Training.
• Industry based courses ( usually one day)
  covering -
• Successful Lead Generation
• Simply Selling
• Surveying
• Installation Management
• Improve your Cash Collection
• Microsoft Excel/Access.
• Regular seminars covering topical issues.

14
In Business Together

• What does it cost?
• Costs are heavily subsidised by WHS Halo.
• Consultancy charges are c400 per day.
• Training courses are c135 per delegate.
• Good value for money?
• What does it cost your business when you lose a
  customer to a competitor or take a bad debt.
• What does it cost you in time and resource to
  replace that business.

15
In Business Together

• Tradesmiths customer retention record is the
  envy of all our competitors.
• Customers who follow IBT are building long term
  businesss and achieving above average
  profitability

16

• THE GREATEST THING IN THE WORLD IS NOT SO MUCH
  WHERE WE ARE .
• BUT IN WHAT DIRECTION WE ARE MOVING
• OLIVER WENDALL HOLMES