Leveraging Technology to Advance Business Are You Ready

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Leveraging Technology to Advance BusinessAre
You Ready?
Jeff Wilson Senior Vice President, LAC Canada
Global Technology and Operations
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A New Era in Payments Is Upon Us

• Lets consider
• Are financial institutions ready for this new
  era?
• How will they grow beyond managing cash and
  checks?
• Are banking practices, regulations, and
  infrastructure ready for this new era?
• How will they invest in advanced technology to
  secure their future?

The new era will not wait for us to get ready
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Were in A New Payments Era
Caused by Three Powerful Global Trends
Electronic Payments Shift
Globalization
Technology Innovation

• And Perpetuated by Key Drivers in the Latin
  America Market

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The Shift to Electronic Payments

• Three millennia in the making
• propelled by the transistor, the integrated
  circuit, and the Internet

• Cash
• Still represents two-thirds of all global
  payments
• Remains the most unacknowledged anachronism in
  the modern world
• No longer makes sense
• Has outlived its value

Checks
Source The Tower Group, Inc., May 2006.
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The Pervasive Effects of Globalization

• Today, a revolutionary paradigm shift in
  information logistics is occurring
• With Internet an individual can now sell products
  and intellectual services anywhere in the world
• Millions of people are now able to participate in
  the global information economy Globalization
• Commerce The world demands frictionless commerce
  as payments shift from places to people

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The Innovation in Technology

• Three Factors Driving Innovation
• Consumers are demanding simplicity, security and
  instant gratification at the Point of Sale
• New competitors are continuing to enter the
  market and threaten to replace traditional
  business lines
• Emerging technologies are changing the economics
  of many business models, and opening the door to
  exciting and new services

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These Trends Offer You More Opportunities

• To innovate in new and existing markets
• To expand into new segments of traditional
  markets
• To invest and move into regional and global
  markets

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Technology Enables You to Innovate in New and
Existing Markets
Advanced technologies apply innovative solutions
across various markets
Contactless provides faster payment for better
purchase experience and operational efficiency
Chip authentication provides greater security and
one card for all purposes
Together, these technologies provide capabilities
in other markets like Mobile and Healthcare
Chip provide reward points that drive consumer
loyalty
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Technology Enables You to Expand into New
Segments of Existing Markets

• Business intelligence provides actionable
  insights into consumer spending
• Intelligent Data Yields Insight Into
• Consumer Loyalty
• Card Usage Frequency
• Average Purchase Amounts
• Card Activation Rates
• Consumer Attrition Rates

And Enables You To

• Identify revenue opportunities in
  under-penetrated consumer segments
• Target appropriate offers, rewards and
  cross-sell programs to consumers
• Potential to increase revenue via targeted
  usage promotions and data-driven loyalty
  programs

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Technology Enables You to Invest and Move into
Regional/Global Markets

• Agility and speed-to-market
• Limited system investment
• Local, customizable solutions

• Economies of global scale
• Global standardization
• Simplicity of single platform

Global Integrated Network
Payment Technology Solutions
Global Technology
Strategic Payments Expertise
High Performing Technology

• Seamless reliability
• Operational resiliency
• Faster network response time

Global Leadership

• Intelligent insight in data
• Differentiated, targeted consumer programs

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The New Payments Era Demands Collaboration Among
Innovative Partners

• Innovative partners help you seize opportunities
  to
• Pilot breakthrough payment technologies without
  substantial infrastructure investment
• Speed customized processes to market faster
• Deliver unmatched loyalty and rewards programs
  for consumers

With the assurance that every innovation is built
on a foundation of unsurpassed quality and
reliability
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Are You Ready for the New Payments Era?

• What kind of new payments world can you imagine?

Will you seize the opportunities to advance your
business?
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Thank You! Gracias! Obrigado!