MFI - Smart Partnership

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MFI - Smart Partnership
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How the Partnership Began

• SMART needs 200 IT Talents in 2007 (regular and
  project employees)
• War for Talent
• Limited supply for qualified IT talents
• High local and global demand
• High Attrition
• Experienced hires are too costly

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How the Partnership Began

• Our Solution Talent Creation
• Smart CREATE Center for Resource Enhancement
  and Advance Telecom Education
• Creation of a Talent Pipeline
• Source Academe
• Target Trainees
• IT Fresh Graduates w/ or w/o required skills
• IT Associate Graduates
• OJTs

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Searching for the Right Partner/s

• Criteria for the Search
• Offers IT Associate Courses
• Offers better OJT Program Package
• Students who are value- driven and committed
• Hence, MFI became one of our partners!

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Pilot Case

• John Christopher Flores
• Course 2-year Information TechnologyBase
  Skills VB.Net, C, Java
• Current Skills C.NET, MS SharePointProject
  Output HR Issue Tracking System called HR
  TouchPoint

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• HR Touch Point
• Navigating the Home Page

Links
Navigation panel
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• Posting a New Issue
• Viewing a Possible Solution

Select a possible solution
Show Solution
Post a Concern
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• Viewing Assigned Issues
• Selecting an Assigned Issue to View

Issue Title
Tabs
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• Responding to an Assigned Issue
• Marking an Issue as Resolved

Resolution Text Area
Send Resolution Button
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• Viewing Posted Issues
• Accepting/Rejecting a Resolved Issue

Resolution
Reject Button
Accept Button
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What employees say about HR TouchPoint

• For someone who's new in the company, a great
  service like HR TouchPoint is one of the many
  reasons that makes me say, "I really made the
  right choice in deciding to join Smart."  -
  Angelo, Public Affairs
• Easy to use interface and HR people responds very
  quickly. Dennis, Customer Care
• This is to let everyone in the HR team know that
  the HR TouchPoint portal is much appreciated! I
  have been able to take advantage of HR TouchPoint
  several times, and each time has been completely
  satisfying in terms of quality and speed of
  service. Althea Joyce, Corporate Support

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Pilot Case

• John Christopher Flores
• Award Received MFI Best OJT 2007
• Current Position in SMART HRIS Project
  StaffCurrent Projects
• Clearance Monitoring System
• Final Pay Monitoring System
• eLearning Modules

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• The MFI SMART Partnership
• really works!