Please Silence Your Cell Phone

1
Civilization is a Method of Living, an Attitude
of Equal Respect for All Men.Jane Addams (1860
- 1935)

• Please Silence Your Cell Phone ?
• Questions and Announcements
• Learning Objectives
• Chapter 15 Diversity
• Reminders

2
Learning Objectives

• Define Prejudice and Discrimination, Identify
  Common Employment Discrimination
• State Major Laws Protecting Minorities and Women
• Identify What Employers Can and Cannot Ask Job
  Applicants
• List Groups Legally Protected by EEOC
• Explain Six Areas of Sexual Harassment
• Explain Sexism and How to Overcome it
• List Seven Areas of Global Diversity and Give
  Examples of Differences
• List Steps in Handling a Complaint

3
Team Discussion

• Individually Think of a Situation When You Felt
  Others Discriminated Against You
• Share Situation With Team
• Team Choose Worst Story to Share With Class
  Without Identifying Team Member

4
LO 1 Define Prejudice and Discrimination,
Identify Common Employment Discrimination

• Prejudice Pre-Judgment of Person or Situation
  Based on Attitudes
• Discrimination Behavior For or Again Person or
  Situation
• Common Forms of Employment Discrimination
• Recruitment
• Selection
• Compensation
• Promotions and Upward Mobility
• Performance Evaluation

5
LO2 Major Laws Protecting Minorities Women

• Minority Groups Blacks, Hispanics, Asians,
  American Indians, and Alaskan Natives
• Laws (See Exhibit 15.1 on Page 562)
• Civil Rights Acts
• Equal Employment Opportunity Act
• Age Discrimination in Employment Act
• Vocational Rehabilitation Act
• Vietnam-Era Veterans Readjustment Act
• Americans With Disabilities Act
• Equal Pay Act
• Title VII Sex Harassment
• Pregnancy Discrimination Act
• Family and Medical Leave Act
• Occupational Safety and Health Act

Why Do Managers Need to Know About These
Laws? How Much Do You Know?
6
LO 3 What Employers Can/Cannot Ask Applicants

• Do Ask Questions That Are
• Directly Related to the Job
• Asked of All Applicants for Same Job
• Bona Fide Occupational Qualification (BFOQ)
• Allows Discrimination on Bases of Religion, Sex,
  or National Origin
• Where it is Reasonably Necessary to Normal
  Operation of Organization
• Team Activity Application Situation 15.2 on Page
  564

7
LO4 Groups Legally Protected by EEOC

• Minorities Race, Color, National Origin,
  Religion
• Women Are Not Considered to be Minority
• Accommodation of Religious Beliefs
• Workers Over Age of 40
• Disabled Employees or Have Appearance of a
  Disability
• AIDS Patients, Recovering Alcoholics and Drug
  Abusers
• Employers Allowed to Test for Alcohol and Illegal
  Drug Abuse
• NOT Federally Protected Sexual Orientation

8
LO5 Six Areas of Sexual Harassment

• Unwelcome Sexual Advances
• Coercion
• Favoritism
• Indirect Harassment (Witness Harassment)
• Physical Conduct
• Visual Harassment
• Team Activity Application Situation 15-3 Page 570

Managers Job Make it STOP!
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LO6 Sexism and How to Overcome it

• Women in Workforce
• Pay and Comparable Worth
• Myths About Women Managers
• Women and Minorities
• Career Progression and Glass Ceiling
• Overcoming Sexism and Racism
• Language and Behavior
• Family Roles
• Work and Family Balance

10
LO7 Global Diversity

• Customs
• Attitudes Towards Time
• Work Ethic (Effort)
• Pay
• Law and Politics
• Business Ethics
• Participative Management

11
LO8 Steps in Handling a Complaint

• Listen to Complaint and Paraphrase it
• Customers Admit You/Company Made a Mistake!
• Have Complainer Recommend Solution
• Schedule Time to Collect Facts and/or Make
  Decision
• Develop and Implement Plan, and Follow Up

12
Did You Learn?

• Define Prejudice and Discrimination, Identify
  Common Employment Discrimination
• State Major Laws Protecting Minorities and Women
• Identify What Employers Can and Cannot Ask Job
  Applicants
• List Groups Legally Protected by EEOC
• Explain Six Areas of Sexual Harassment
• Explain Sexism and How to Overcome it
• List Seven Areas of Global Diversity and Give
  Examples of Differences
• List Steps in Handling a Complaint

13
Reminders

• Complete Self Assessment in Webcourses Before
  Midnight Tonight
• Next Class
• Team Exercises
• Self Assessment Report Due
• Final Peer Evaluation in Sealed Envelope