The Total Solutions Provider for Higher and Further Education

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Integrated Tertiary Software (Pty)
Ltd presentation to Irish Universities
Information Systems Colloquium Experiencing
the benefits of Seamless Integration versus Best
of Breed Presenters CJ Christowitz
PP Josling
The Total Solutions Provider for Higher and
Further Education
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Agenda

• HE/FE landscape current trends and the impact
  on IT
• HE/FE system requirements
• Solutions on offer
• Selection considerations the pros and cons
• Best of Breed solutions
• ERP solutions
• ITS Integrator
• Conclusion

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HE landscape

• Based on information obtained from publications
  of the UK Government, Gartner, CHEMS and others

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HE landscape current trends

• Based on information obtained from publications
  of the UK Government, Gartner, CHEMS and others
• Global trends
• Rising skills needs new types of qualifications
  lifelong learning
• Fair and increased access to institutions
• HE institutions struggle to employ the best
  resources
• Diminishing government support, contributions and
  subsidy
• Stronger links with business knowledge
  exchanges, increased research co-operation and
  private support

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HE landscape current trends

• Based on information obtained from publications
  of the UK Government, Gartner, CHEMS and others
• Global trends
• Rising skills needs new types of qualifications
  lifelong learning
• Fair and increased access
• HE institutions struggle to employ the best
  resources
• Diminishing government support, contributions and
  subsidy
• Stronger links with business knowledge
  exchanges, increased research co-operation and
  private support
• Cost-effective business decisions base on sound
  Management Information, an increasing requirement

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HE landscape impact on IT

• Based on information obtained from publications
  of the UK Government, Gartner and others
• IT Budget threats
• gt 75 institutions globally will face reduced IT
  budgets
• IT viewed as cost center rather than key
  contributors to success
• Must demonstrate Business Value
• Budget crunch on back-office systems will
  continue as focus move towards academic
  technologies and support systems

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HE System Requirements
Business Process Support for
Student Management
Learning Support
Financial Management
Library and Media Management
Human Resource Management
Decision Support and Cost Analysis
Facilities Management and Time Tabling
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HE System Requirements

• Institutional solution requirements
• Robust and reliable
• 24 x 7 availability
• Online and real-time
• Functionally rich
• User-friendly and intuitive
• Cost-effective
• Scalable
• Vendor support
• Open systems approach
• Web Services (APIs) where required

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Solutions on offer
Best of Breed solutions
Enterprise Resource Planning Solutions
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Solutions on offer
Best of Breed solutions
Enterprise Resource Planning Solutions

• Stand-alone solutions supporting single business
  process, e.g.
• Library
• Learning Support
• Financials
• Student Management
• HR Payroll

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Solutions on offer
Best of Breed solutions
Enterprise Resource Planning Solutions
Primary System Based
Integrated, Module Based

• Stand-alone solutions supporting single business
  process, e.g.
• Library
• Learning Support
• Financials
• Student Management
• HR Payroll

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Solutions on offer
Best of Breed solutions
Enterprise Resource Planning Solutions
Primary System Based
Integrated, Module Based

• Stand-alone solutions supporting single business
  process, e.g.
• Library
• Learning Support
• Financials
• Student Management
• HR Payroll

Primary System supports one business area,
Secondary integrated systems support other
business areas
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Solutions on offer
Best of Breed solutions
Enterprise Resource Planning Solutions
Primary System Based
Integrated, Module Based

• Stand-alone solutions supporting single business
  process, e.g.
• Library
• Learning Support
• Financials
• Student Management
• HR Payroll

Primary System supports one business area,
Secondary integrated systems support other
business areas
Modular, integrated systems supporting multiple
business areas. Systems can be implemented
independently
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Best of Breed solutions

• Advantages
• Freedom in system evaluation
• Can deploy Best of the Best to support business
  requirements
• Version upgrade per individual system possible
• Version upgrade costs spread
• Ease of system replacement per individual
  business area

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Best of Breed solutions

• Disadvantages
• May require multiple platforms, operating systems
  and databases
• High skills base required to support the above
• Requirement for published APIs some systems
  may not be that open to interfacing
• Availability of Management Information difficult
  may require data warehouse and 3rd Party data
  extraction tools
• Basket of solutions plus interfaces more
  expensive than ERP solution
• Relationship management complex the whos to
  blame syndrome
• Individual system upgrades require interface
  evaluation and possible interface changes
• Asynchronous version upgrades add to cost of
  interface maintenance and is not definitive
• Increased risk of down-time and overall system
  non-availability

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ERP Solutions Primary System based

• Advantages
• Best of Breed solution for core system
  usually the Student Management System, the core
  business of an institution
• Modules integrated, less reliant on interfaces
• Cost of interfacing more definitive
• More cost-effective on an ongoing basis
• Platform, operation system and database
  complexity reduced
• Availability of integrated Management Information

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ERP Solutions Primary System based

• Disadvantages
• Not all modules as strong as core system
• Cannot implement secondary modules in own right
• Sound Vendor selection must be done

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ERP Solutions Integrated, Module based

• Advantages
• Individual system modules can be implemented
  independently
• Best of Breed approach can be followed
• System enhancement not complex based on
  implemented building blocks
• Platform, operation system and database
  complexity reduced
• Modules integrated, low interface requirement
• Lower skills base requirement for system support
  and maintenance
• Higher level of cost-effectiveness predictable
  expenditure
• Client / Vendor relationship management
  simplified
• Extensive RD on systems integration
• Availability of integrated Management Information
  
• Data warehouse not a necessity
• Data meta-layer, Enterprise Reporting Suite
  provided by some vendors
• Version upgrade
• as one project all business areas benefit
  simultaneously

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ERP Solutions Integrated, Module based

• Disadvantages
• Version upgrade simultaneous for all business
  areas
• Increased project scope
• Co-ordination between business areas
• Sound Vendor selection must be done

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Best of Breed or ERP solutions

• Consider
• Different institutions different business
  requirements needs
• Availability of skills
• Product manageability
• Interfaces management, maintenance, ongoing
  costs and risk of down-time
• Vendor management and reliance

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ITS Suite of Systems
Student Management System
Financial Management Systems
Human Resources Management

• STUDENT MANAGEMENT
• Student Administrative Systems
• Academic Structure
• Prospective Student Enquiries
• Applications and Admissions
• Registration
• Residence Management
• Assessment Graduation
• Lecturing and Examination Timetable
• Abacus Timetable Products
• Interactive Voice Response System
• Distance Education
• Industrial Placement
• Research Administration
• Alumni
• Health Management
• Student Self-Service (iEnabler)
• Lecturer Self-Service (iEnabler)
• Clubs Society Management

• Personnel System
• Salary System (incl. Staff Loans)
• Salary Budgeting System
• Personnel Self-Service (iEnabler)

• FINANCIAL MANAGEMENT
• Financial Structures
• General Ledger
• Accounts Receivable
• Income and Expenditure Budgeting
• Finance Self-Service (iEnabler)
• Asset Management
• Asset Self-Service (iEnabler)
• Procurement Management
• eProcurement Interface
• CASH MANAGEMENT
• Counter System
• Electronic Banking Interface
• Mail Recording
• ACB (Bank Clearing Interface)
• Investment Register
• Long Term Loan Administration

Supporter Systems

• Library System
• Job Costing
• Print Costing
• Point of Sale
• Meal Bookings
• Parking Control
• Venue Reservation
• Vehicle Reservation
• Media Reservation
• Contact Management System
• Access Control Interface file
• WebCT Interface

Core System
Management Information Reporting

• User Access
• Document Storage and Retrieval System
• Surveys and Questionnaires
• Routing System
• Request Logging and Tracking
• ID Card Interface

• Metadata Data Layer (for MIS and ad-hoc report
  generation)
• Executive Self-Service (iEnabler)
• Departmental EFTS Reports
• Statutory Reporting Requirements, e.g.
• HEMIS, FETMIS, Mark Up/Downloads

Student Administration
Human Resources Administration
MIS
Financial Administration
Supporter Systems / Library
iMail
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Executive iEnabler
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Best of Breed or ERP solutions
Thank you