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Hvordan lre seg Microsoft Dynamics CRM 3'0

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Courseware: Implementing Microsoft Dynamics CRM 3.0 Small Business Edition ... from a previous version, Microsoft Software Adviser fee claims process, and more. ... – PowerPoint PPT presentation

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Title: Hvordan lre seg Microsoft Dynamics CRM 3'0


1
Hvordan lære segMicrosoft Dynamics CRM 3.0
Dersom det er noe dere IKKE finner i denne som
burde være her...send en mail til Jørn Seglem
(jorns_at_microsoft.com)
2
Generell produktinformasjon og lenker
  • Internasjonal side www.microsoft.com/crm
  • Norsk CRM side www.microsoft.no/crm

3
Small Business Edition training
  • Gratis kursdokumentasjon for medlemmer av MSPP
    https//partner.microsoft.com/40025241
  • Courseware Implementing Microsoft Dynamics CRM
    3.0 Small Business EditionUse this courseware to
    learn how to install and configure Microsoft
    Dynamics CRM 3.0 Small Business Edition. Also,
    review how to perform end-user tasks via the
    Marketing Automation, Sales Management, and
    Customer Service modules of Microsoft CRM.
  • Courseware Using Microsoft Dynamics CRM 3.0
    Small Business EditionUse this courseware to
    learn basic Microsoft CRM concepts including
    object type, navigation, and user interface.
    Also, review how to perform end-user tasks via
    the Marketing Automation, Sales Management, and
    Customer Service modules of Microsoft CRM.
  • NB! Er også relevant for Professional Edition

4
Demo-miljø
  • Online-demo http//mscrm.demoservers.com/
  • Virtual PC (VPC)
  • Ferdig oppsatt demomiljø i en virtuell
    installasjon kan lastes ned fra Virtual PC
    Demonstration with Microsoft Dynamics CRM 3.0
  • Denne krever mye RAM, minimum 1 GB, helst 2 GB på
    PC-en som brukes som vert (host PC)
  • Perfekt for å lære seg systemet og for å bruke
    til demo for kunder!

5
Klasseromsundervisning
  • Masterminds
  • http//www.masterminds.no/mmweb/courses/category.a
    spx?id7386871a-6365-4ca9-bac7-9d7e0bd2eb15
  • (www.masterminds.no/kurs)

6
Whats new training
  • New Microsoft Dynamics CRM 3.0 TrainingWhat's
    New in Microsoft Dynamics CRM 3.0 training is a
    robust, demonstration-driven offering covering
    all new features and functions found in Microsoft
    Dynamics CRM 3.0. The training content is
    presented in two different workshops Technical
    and Applications. These workshops contain all the
    components needed to run a successful
    workshop/seminar, including student manual files,
    PowerPoint presentations, instructor notes,
    syllabus, and sales tip sheets.

7
Lisensguide OBLIGATORISK LESNING!
  • Microsoft Dynamics CRM 3.0 Pricing and Licensing
    White PaperThis paper addresses of availability
    of Microsoft Dynamics CRM 3.0, licensing
    structure, sales channels and availability,
    pricing summary, product registration, internal
    use licensing for partners, upgrading from a
    previous version, Microsoft Software Adviser fee
    claims process, and more.

8
Annet nyttig
  • Oppdateringer/nedlastninger VELDIG VIKTIG Å
    FØLGE MED HER
  • CRM-nedlastninger
  • Microsoft CRM Sandbox VELDIG VIKTIG Å FØLGE MED
    HER
  • Gratis oppdateringer, kodeeksempler,
    diskusjonsgrupper og tips http//www.gotdotnet.co
    m/codegallery/codegallery.aspx?idb6499eb0-0eae-45
    97-b38e-ee9cbc71a404
  • Rapid Selling System
  • Rapid Selling System
  • Implementation Guide
  • http//www.microsoft.com/downloads/details.aspx?Fa
    milyID1ff067f8-4f77-40f0-ae9c-68ada7d4f16aDispla
    yLangen
  • WebParts
  • Technical article and sample about how to create
    a Microsoft CRM SharePoint Web part
    http//msdn.microsoft.com/library/en-us/dnmbscrm3/
    html/mbs_crmServicePortal.asp
  • Norsk trial-kode
  • 90-dagers prøveversjon av Microsoft Dynamics CRM
    3.0 i norsk utgave http//www.microsoft.com/downl
    oads/details.aspx?displaylangnoFamilyID7D418781
    -69AD-422D-92FA-87FDB2538E2C
  • Engelsk og andre språk er også tilgjengelig

9
Skal du huske én adresse
  • https//partner.microsoft.com/40025241
  • Her finnes bl.a. presentasjoner (se arkfanen
    Market and Sell)
  • Eksempler
  • Microsoft Dynamics CRM 3.0 Business Decision
    Maker Overview
  • Microsoft Dynamics CRM 3.0 Technical Decision
    Maker Overview
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