Sonexis ConferenceManager Product Presentation

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Sonexis ConferenceManager Brief Product Overview
Sales [phone] info_at_sonexis.com www.sonexis
.com
February, 2003
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Agenda

• What is Conferencing?
• Market Opportunity
• Target Market
• Business Challenges
• Who is Sonexis?
• Product Overview Demo
• ConferenceManager vs. Service Providers
• Next Steps

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What is Conferencing?

• Audio Conferencing The ability to have multiple
  parties on a phone call, with or without
  services.
• PBX conferencing
• 2 or more parties on a single call
• No services
• No additional cost
• SP conferencing
• Many parties on a single call
• Services
• Cost is HIGH
• /user/minute/call
• Additional services -

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What is Conferencing?

• Web The ability to have multiple parties
  viewing (in some way) the same screen at the
  same time. Not to be confused with video which
  is not screen viewing, but the ability to see
  the other party in near real-time.
• SP Web Conferencing
• Hosted by 3rd party
• Document/application viewing
• High Cost - /connection/month
• Limited flexibility, security, control

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Agenda

• What is Conferencing?
• Market Opportunity
• Target Market
• Business Challenges
• Who is Sonexis?
• Product Overview Demo
• ConferenceManager vs. Service Providers
• Next Steps

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Market Opportunity

• Audio and Web conferencing are a Multi-Billion
  dollar industry
• WEB conferencing is on the rise- 40 CAGR over
  the next 5 years in participants and minutes
• By 2005, 70 of knowledge workers in Global2000
  companies will have access to this technology
• Significant shift towards CPE, gt 60 by 2005
• Focus on Security, Client integration, Business
  Process Integration, reporting services
• The Meta Group

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Market Opportunity

• Because of the strong ROI for an in-house
  solution, the Yankee Group recommends the
  following
• (1) Enterprises move toward a CPE model because
  of the ROI and the ongoing monthly cost savings
• (2) VENDORS Resellers should move rapidly to
  bring Audio/Web conferencing platforms to
  market
• The Yankee Group Report, 2002

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Agenda

• What is Conferencing?
• Market Opportunity
• Target Market
• Business Challenges
• Product Overview Demo
• ConferenceManager vs. Service Providers
• Next Steps

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Target Market

• Existing Users of SP Conferencing ANY company
  using a service provider is a potential customer.
  Sonexis offers control, flexibility, security and
  a great ROI.
• New Users Companies that can improve business
  processes, reduce travel, touch customers and
  potential customers more frequently, qualify
  prospects.

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Target Market

• Government
• Local, State, Federal
• Education
• Colleges
• Project Management
• Construction
• Multi-site Organizations
• Franchisees (regional)
• Franchisers
• Travel agents
• Etc.

• Distributed workforce
• Sales
• Tech support
• Finance
• Insurance
• Real Estate
• Knowledge Workers
• HR
• Training
• Help Desk

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More than just a meeting metaphor
Business Processes
Conference Room
Sales MKT AR/PR
Call Center CRM
Help Desk
E-Learning
ERP
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Agenda

• What is Conferencing?
• Market Opportunity
• Target Market
• Business Challenges
• Who is Sonexis?
• Product Overview Demo
• ConferenceManager vs. Service Providers
• Next Steps

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Business Challenges

• Improve Communications
• Employees, Vendors and Customers
• Improve Productivity
• Reduce and Contain Costs
• Savings and Predictability
• Win and Retain Customers
• More frequent and more effective communications
  with customers
• Control (and reduce) Expenses.

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The Sonexis Solution

• Improve Communications
• Single Call to deliver message Sales, Marketing,
  Customersregardless of location
• Deliver multi-media messages via Web
  Conferencing
• Presentations, Web-Browsing, Collaboration
• Improve productivity
• Enhance employee skill sets More frequent and
  more efficient training
• Less time out of office
• Less turnover
• Cost Reduction and Containment
• Lower travel costs, time out of office, turnover,
  etc.
• Predictability of costs own/lease-to-own
  provides a fixed cost that does not vary with
  usage.

With a SECURE, Easy to Deploy, Easy to Use
Solution!
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The Sonexis Solution

• Win New Customers and Retain Existing Customers
• Reach all prospects economically
• Qualify prospects ahead of a site visit
• Dramatically reduce the cost to acquire
• Proactively demonstrate new features, services,
  and products to your existing customers on demand
• Impact top line, expense line(s), operating
  income
• A solution that cuts across the income statement
  positively.

Operating Income
Revenue
Expenses
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Major Tenets of the Sonexis ConferenceManager

• Improves productivity
• Enhances business processes, creating value
• Is easy to use (End User, Reseller and
  Administrator), driving enterprise wide adoption
• Creates a secure environment
• Delivers media rich collaboration
• Is cost effective, delivering rapid ROI and lower
  TCO

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Agenda

• What is Conferencing?
• Market Opportunity
• Target Market
• Business Challenges
• Who is Sonexis?
• Product Overview Demo
• ConferenceManager vs. Service Providers
• Next Steps

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Who is Sonexis?

• Sonexis is the leading provider of in-house
  integrated audio and web conferencing solutions
  that deliver the most advanced, secure, audio
  and web applications to its customers with an
  ROI that makes CFOs smile!
• Sonexis is a company focused exclusively on audio
  and web conferencing

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Sonexis Management Team
President CEO Dan Massiello

• 3Com VP GM, Voice Solutions
• NBX Corp CEO/President (1st IP-PBX Platform)
• ATT/ Lucent VP/GM, Global Small Business Div.

CFO Jim Driscoll
VP Engineering Margaret Hannemann
CTO Jeff Flowers
SVP Product Management Ed Wadbrook
SVP Sales Rick Schonbrun

• 25 years experience
• Co-founder, board member, and CTO at Sonexis and
  FaxNet

• 20 years experience
• VP of engineering, FaxNet

• 20 years experience (ATT Lucent, 3COM)
• Strategy Development

• 20 years experience
• CFO of FaxNet

• 14 years experience
• EVP of Marketing for Expanets, VP of Global
  Sales for NBX.

Seasoned team of executives who have been
officers of publicly traded companies, and
successfully brought enterprise-class
applications and technologies to the small and
medium business customer.
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We Bring the Right Strategic Partners
Financial
Technology
Customer Teams
Compatibility
Nationwide Sales Team , Field Engineering
Reseller/Partner Network
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Agenda

• What is Conferencing?
• Market Opportunity
• Target Market
• Business Challenges
• Who is Sonexis?
• Product Overview Demo
• ConferenceManager vs. Service Providers
• Next Steps

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Product Overview Demo

• Platform
• Deployment
• Security
• Features
• Demo
• Host Experience with Web GUI

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The Sonexis SolutionIntegrated Audio Web
Conferencing
ConferenceManager

• Easy to Use
• Audio TUI or GUI
• Web GUI
• ADMIN Web GUI
• On-line context based Help
• Point and Click controls
• No operator required

• Easy to Install
• One platform, two applications
• Connectivity to PSTN and IP
• Small footprint (1U) rack mounted
• Plug and Play single purpose system
• Scalable SW License Keys to Grow!
• Lights-out Operation
• Administered via the Web

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Flexible Connectivity/Deployment
Firewall
HTTP SSL
ConferenceManager
VoIP
LAN
PSTN
IP-PBX
PBX
T1/E1- PRI
CAS - PRI
LAN
T1/ E1- PRI
WAN
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Sonexis ConferenceManagerSecurity Levels

• Physical
• Sonexis ConferenceManager integrates within your
  existing voice and data network
• Network
• Sonexis ConferenceManager resides behind your
  firewall and integrates within existing / planned
  voice networks
• Application
• Multi-level passwords over encrypted links,
  harden O/S, Virus / Worm controls, Class of
  Service controls
• Meeting
• Invitation only,unique, random PIN generator,
  room locks, Host control of applications
• Content
• Password protected content folders, host
  annotation controls, no executable versions of
  content stored

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Security

• The ConferenceManager is an in-house system
  that sits within your existing security
  environment behind your firewall.
• All presentations, files, etc. remain within your
  environment nothing is uploaded to an external
  3rd party server.
• Host Authentication is required for both Audio
  and Web
• Passwords can be assigned to conferences a new
  password can be assigned to each conference, so
  even recurring meetings are protected.
• Unique PIN numbers for each participant can be
  created through an on-board random PIN generator!

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Audio Conferencing Features

• Sonexis Audio (PSTN)

• 24/48/96 Port PSTN models
• 24 port upgradeable to 48 (SW license key)
• Phone and web controls
• Outlook integration (calendar scheduling)
• Web scheduling with iCalendar object
• IVR for greetings help menu
• Conference announcement options (tone, record
  name, none)
• Dial in or dial out to participants
• E-mail invitations
• Call detail records

• Sonexis Audio (IP)

• 30 to 120 ports of H.323 IP audio
• 30 ports for TAPI/WAV
• Plus all features Above

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Web Conferencing Features

• 30 to 150 connections
• Base application provides 30 connections
• Upgrades available in packs of 10 up to 150
  connections

• Ad-hoc or scheduled meetings
• Document sharing
• Full screen presentation mode
• Interactive Whiteboard
• Annotation
• Follow-me web browsing
• Text chat
• QA, Polling, voting
• Quick invites
• Authenticated host login
• Saved meeting rooms
• Usage reports
• Add Company Logo

Introducing Vanilla Coke!
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ConferenceManager Host Log In
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Host Screen
Prepare Meeting Room
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My Conferences
Control Panel
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Scheduling a Conference
Select type of Conference
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Port Availability
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Details
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Inviting Participants
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Conference Scheduled
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Conference via MS Outlook
Sonexis Applet
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MS Outlook Integration
Schedule a conference use Outlook Contacts
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MS Outlook Integration
Reserve Ports, Set Security, Preferences
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MS Outlook Integration
Audio Web Ports
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MS Outlook Integration
Schedules of Attendees
Set Recurring Meeting
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Audio Conferencing GUI
Participant list
Start Web Conference
Host Controls
Dial-out to participants
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Web Conferencing GUI
Polling
Start Audio Conference
Upload Documents
Attendees
Annotation Tools
Chat (instant messaging) QA (Saved)
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Standard Warranty

• 1 Year Hardware and Software
• Repair or replace if necessary
• 12 Month Software Subscription
• Patches, Minor (dot) releases
• Major SW releases (e.g., 2.0, 3.0, etc.)
• Sonexis Support Web Site
• FAQs, Documentation, Software Downloads
• Next Day Advanced Replacement Available for cost
  of shipping
• Must ship before 200pm EST for next day
• Training for Administrators, Hosts and
  Participants available
• Help Desk for all users.
• Extended Customer Care Agreements available.
• Application Modules and Upgrade Packs not
  included (video, HW)

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Agenda

• What is Conferencing?
• Market Opportunity
• Target Market
• Business Challenges
• Who is Sonexis?
• Product Overview Demo
• ConferenceManager vs. Service Providers
• Next Steps

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ConferenceManager v. Service ProviderAUDIO

• ConferenceManager
• Ad-Hoc Conferences
• Scheduled Conferences
• MS Outlook Integration
• No bridge Cost
• WEB Browser Admin
• Telephone or GUI Meeting Controls
• Private conferences
• Dial out capability
• Account Codes (R3)
• Start Web Conference from Audio GUI
• CDR Company-to-User level

• Service Providers
• Pre-Scheduled only
• No MS Outlook Integration
• ALWAYS a Bridge Cost
• TUI Controls only
• CDR Generally, only at Company or Department
  levelfor a Fee.
• Services
• Pay for un-used ports on every call -

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ConferenceManager v. Service ProviderWEB

• ConferenceManager
• Ad-Hoc or Scheduled
• MS Outlook Integration
• No subscription Cost
• WEB Browser Admin
• GUI Meeting Controls
• QA, Chat, Polling, Annotation, Whiteboard,
  Co-browsing
• Saved Meetings
• Persistent Meetings
• Start Audio Conference from Web Host GUI
• CDR Company-to-User level

• Service Providers
• Pre-Scheduled only
• No MS Outlook Integration
• Uploads to 3rd party server
• No advance set-up of Meeting Room
• Monthly subscription per usernever ends
• Security Issues
• No Saved Meetings
• No Persistent Meetings
• No Document Store
• No ability to start Audio from Web

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Investment Comparison- What does 1000 a month
buy you in conference calls ?
Average Call 6 party call 1 Hour in duration

• Sonexis Model
• 40 Hour Work Week
• 22 Days a Month
• 24 Ports available
• 36 M, FMV, 3 yr WTY

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Case StudiesGlobal System Integrator

• Datatec manages the complete and Voice and Data
  communications installation and maintenance of
  numerous FT 1000 Business.
• Over 400 Field Systems Engineers (FSE) are at
  work daily supporting new store or office
  openings and re-locations.
• Heavy calling volume between Customer Support
  Team and FSE
• Datatec FSE would calling into supervisors
  conference bridges that offered limited
  functionality and prices at a premium.
• Managing the coordination and communications
  between the Customer Support center ( NJ) and
  the nationally deployed FSEs This calling
  activity, through a global service provide was
  costing Datatec 8000 / month and inflexible.
• Goal- More flexible, adding WEB conferencing to
  current Audio conferencing and lower cost.
• Result, SCM creates a virtual customer specific
  Meeting room with unique Password detection
  allowing for 2 to 50 people to seamless join an
  ad hoc call to address the unique site
  requirements of its customer. Also eliminated
  the need for ACD to handle FSE calls. REDUCED
  COST BY 7,000 PER MONTH!

FSE
Sonexis Virtual Meeting Room
Inbound
Inbound
FSE
Customer Support Team
Outbound
Customer
ROI- 4 Month Breakeven
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Double click the icon below to view a brief
COMMERCIAL on the Sonexis ConferenceManager
Sales [phone] info_at_sonexis.com www.sonexis
.com
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Thank You