Human Resources Services

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Human Resources Services
Billy DantagnanImplementations BranchGovernment
Employees Services Division
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Human Resources Services

• HR LOB Findings

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Human Resources Services

• WHY?
• Systems/Services
• OPM recognized benefits of consolidating from 22
  down to 4 payroll offices and decided to pursue
  consolidation of services
• NFC as a Shared Service Center must provide
  services

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Human Resources Services

• HOW?
• 650 OPM Short-Term/Core Requirements
• Memorandum of Understanding (MOU) signed with
  Animal Plant Health Inspection Service (APHIS)
• PAR Processing
• Process PAR actions, payroll forms
• Process actions related to settlement cases
• Verify employment if necessary
• Benefits Management
• Determine eligibility for benefits
• Prepare CSRS/FERS annuity estimates
• Process retirements

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Human Resources Services

• MOU signed with APHIS (contd)
• Classification
• Provide consultation services to management
  officials
• Conduct reviews/audits of positions
• Process realignments
• Staffing
• Staffing/Employment advisory support
• Code/authorize Request For Personnel Action
  (Form SF-52)
• Conduct RIF
• Compensation Management
• APHIS partnership was low risk and quick to
  market

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Human Resources Services

• HOW? (contd)
• OPM Long-Term/Non-Core Requirements
• Agreements between NFC and Private Sector
  partners expected in January 2008
• Human Resources Strategy
• Organization Position Management
• Staff Acquisition
• Performance Management
• Long Term Compensation Management
• Competition between Government Entities and
  Private Sector should drive down cost

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Human Resources Services

• Implementation Model
• Options provided cafeteria style
• Agencies may use NFC for services and also can
  decide to retain some services for in-house
  processing
• Employee and Labor Relations
• Classification
• Separation Management
• Human Resources Development

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Human Resources Services

• Cost?
• HR Services delivery is more labor intensive than
  payroll services economy of scale is different
• Metrics of Service Level Agreement (SLA) will
  dictate details of cost
• Pooled Staffing
• Dedicated Staffing (if turnaround response
  dictates)