PRINCE GEORGES COUNTY GOVERNMENT DEPARTMENT OF PUBLIC WORKS

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PRINCE GEORGES COUNTY GOVERNMENTDEPARTMENT OF
PUBLIC WORKS TRANSPORTATIONONLINE TRAFFIC
SIGNAL TROUBLE FORM
Jack B. Johnson County Executive
Haitham A. Hijazi Director
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PGCTRIP.COMLocal Travelers Information

• ONLINE SERVICES
• LOCAL TRAFFIC INFORMATION
• REGIONAL TRAFFIC INFORMATION
• LOCAL TRANSIT INFORMATION

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• The online traffic signal reporting form was
  created to give
• the public and department staff the ability
  to quickly report
• and track repairs of malfunctioning traffic
  signals.
• Department staff can manage traffic signal
  break-fix efforts
• Track materials inventory (Controllers, LED,
  Conflict Monitors, Amplifiers, etc)
• Follow repair history
• Evaluate technician performance hours
• Track aging signals
• Support for maintenance budget

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TRAFFIC SIGNAL ONLINE TROUBLE FORM

• Date of Problem
• Point of Contact or Requestor
• Contact Phone Number
• Your E-mail Address
• Time of Day you Notice the Problem
• Please Select Traffic Signal Location
• Other Signal Location
• Please Select One Direction
• Other Direction
• Please Select the Nature of the Problem
• Other Problem(s) Not Listed Above
• Were the Police Directing Traffic

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EMAIL NOTIFICATION

• Admin Staff
• Signal Staff
• Trip Center Operators

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DETAILS OF THE PROBLEMADMIN VIEW
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REPAIRS OPERATIONS

• Work orders are reviewed assigned
• Repairs are carried out by techs
• The signal is then tested by Trip Center
  Operators
• Work orders are closed
• Emails are automatically sent to requestors

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THANK YOU QUESTIONS!