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Value Management Group International, LLC:

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We assist card issuers in the realization of performance improvement through ... Inaccurate PCF settings can also lead to overcharging of fees and interest. ... – PowerPoint PPT presentation

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Title: Value Management Group International, LLC:


1
Value Management Group International,
LLC Product Control File Review
2
Discussion Items
  • Overview and Qualifications Value Management
    Group International LLC (VMGI)
  • Product Control File
  • Importance of the Product Control File
  • Product Control File Review
  • Next Steps
  • VMGI Contact Information

3
Overview and Qualifications Value Management
Group International, LLC (VMGI)
  • We assist card issuers in the realization of
    performance improvement through superior
    strategy, operations, and financial management.
  • VMGI possesses the requisite experience and
    skills needed to be successfulthose skills
    include
  • Strong analytical competence
  • Broad exposure to front and back office
    environments
  • The right balance between creativity and
    practicality
  • Deep industry insights and knowledge
  • VMGIs Mission To offer the most in-depth and
    insightful advice to improve the financial
    performance of credit card issuers.
  • VMGI personnel have experience working with a
    number of the leading U.S. card issuers,
    including
  • Wells Fargo Bank First USA GE Capital
  • American Express Citibank USAA
  • VMGI has experience in many different kinds of
    projects with card issuers such as
  • Systems and Operational Performance
    Improvement Strategy Development and
    Implementation
  • System Conversion Assistance Vendor
    Services Review
  • Budget Management Competitive Assessments
  • Contract Negotiations Revenue Enhancement
  • VMGI personnel have assisted a number of card
    issuers in the identification and realization of
    third party processor performance improvement
    opportunities. We possess in-depth knowledge of
    First Data Resources (FDR) and Total System
    Services (TSYS) and the associated costs of doing
    business with these organizations.

4
Overview and Qualifications VMGIs unique
approach to management consulting has delivered
outstanding results for our clients
  • VMGI strives to deliver projects in which
  • The measurement of relative success is clear
  • The client is fully aligned with the project
    goals and objectives
  • There is frequent communication and consensus
    regarding project progress and results
  • VMGI Staffing-Our relatively small project teams
    are comprised of highly experienced and smart
    consultants that quickly diagnose the situation
    and then develop and manage the best solution.
  • Post Project Management-We typically provide
    post-project support from the same VMGI project
    personnel in an effort to provide consistent
    post-project support and maximize benefit
    realization.
  • The benefits from our unique approach to
    Management Consulting have been outstanding
  • A recent project is projected to yield a five
    year return that is approximately 80 times
    greater than VMGIs Professional Fees.
  • A recent project identified annual performance
    improvement opportunities of approximately 20
    times greater than VMGIs Professional Fees.

5
Importance of the Product Control File
  • For Credit Card Issuers that process with First
    Data Resources (FDR) the Product Control File
    (PCF) is the life blood of revenue generation and
    product management
  • The PCF controls mission critical functions such
    as        
  • Pricing, including fees, finance charges,
    introductory rates and penalty pricing
  • Rewards and/or transaction-based pricing programs
    (ALP/TLP)
  • Plastics generation and the mailing of plastics
  • Report production
  • The PCF is complex, allowing management literally
    thousands of choices when setting up a portfolio.
    The differentiated products within a portfolio
    are all made distinct by PCF settings

6
Product Control File Review
  • Due to the sensitive nature of the functions
    involved in the PCF it is of tantamount
    importance that the settings are reviewed
    periodically for consistency and accuracy
  • Inaccurate file settings can be responsible for
    impaired interest and fee revenue. Errors in the
    PCF can lead to systematic undercharging of fees
    and interest
  • Inaccurate PCF settings can also lead to
    overcharging of fees and interest. Because many
    of the functions controlled by the PCF are
    publicly disclosed there is legal liability
  • Examples of problems caused by inaccurate PCF
    settings include but are not limited to
  • Paying for transaction level pricing (TLP) flap
    balances after the TLP balance has been paid down
    by customer
  • Not charging appropriate fees, or not at the
    correct rates
  • Not charging interest on certain accounts
  • Introductory rates not expiring as intended
  • Internal Operations are impacted by the Product
    Control file as well, for example
  • Operations such as risk policy associated with
    plastics re-issuance can be impacted by
    inaccurate settings
  • FDR generated management reports are controlled
    by the PCF. Settings that are not periodically
    reviewed can lead unnecessary reports expense
  • Other Opportunities
  • Simply having a outside fresh look review
    current PCF setting decisions can lead to
    operational improvements and innovation within
    the portfolio

7
VMGI would like to meet with your organization to
accomplish the following objectives
  • Personally introduce VMGI
  • Our qualifications
  • Our experience
  • Discuss potential project structures, approaches,
    and compensation alternatives

8
VMGI Contact Information
  • VMGI Contact
  • Scott Smith, Executive Director, VMGI
  • P.O. Box 406
  • Chesterfield, MO 63006-0406
  • Phone 314 409-2476
  • Email sesmith_at_vmgillc.com
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