Dr. G

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Pen-based techniques to support lifelong learning
in large scale organisations
Dr. Göran Kattenberg Senior Consultant Product
Manager Eedo Knowledgeware
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Presentation outline

• Context
• Focus on individual, informal, lifelong learning
• Applications of pen-based techniques
• Digital note-taking
• Annotation tools to promote development or
  assessment of visual or conceptual discrimination
• Concluding remarks
• Questions

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1. Context

• Multimodal knowledge transfer
• Large organisations

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2. Lifelong, informal, individual learning

• Individual learning
• Lifelong learning
• Informal learning
• over 80 of workplace learning is informal
• 10-15 hrs of informal learning/wk
• up to 25 of time spent searching for
  job-related info

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Legacy software simulation content
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3. Applications digital note-taking

• Note-taking
• one of most powerful techniques to enhance
  learning recall
• studies of electronic note-taking show
  limitations of keyboard approaches
• highest effects seem to be with individual
  practice of note-taking

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3. Applications digital note-taking

• Pen-based technology has the potential to
  promote electronic note-taking by replicating
  affordances of traditional tools and media
• Large organizations are requiring capability
  around note-taking
• example large scale government organization
  that applies complex rules and regulations in
  practice.

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Digital notetaking example
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3. Applications digital note-taking

• Challenges in large-scale organizations include
• restrictions on printing
• current lack of widespread availability of
  pen-based technology
• issues with maintaining electronic content (if
  notes are anchored in content, and if content is
  revised frequently) scalability
• Many issues to address
• search (can notes be search? how?)
• deployment (what apps and mods required client
  and server side?)
• authentication (how to ensure only authors view
  notes)
• accessibility (how and when are notes
  accessible?)
• interface designs (toolkit approach?)

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3. Applications visual and conceptual
discrimination

• Learners commonly interact with graphical
  content
• Requirement to identify components that have
  certain features or match certain criteria
• Conventional approach uses hot spots to offer
  alternative choices
• Open source tool webtrace offers different
  approach to this type of interaction
• Examples for evaluation purposes include
  categorization of hardwood lumber and appropriate
  selection and proper fitting of medical apparatus

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Apria Healthcare example
Nosemask fitting for Apnia
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4. Conclusion

• Still some ways to go in terms of applications,
  standards, but technology is now relatively
  cheap, easily available
• Real potential to transform key elements of
  learning in organizations, through providing more
  authentic and fluid interactions with content
• annotation as next killer app?

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5. Questions?

• Goran.kattenberg_at_eedo.com