ABUSIVE LEADERSHIP

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ABUSIVE LEADERSHIP
By Kellyann Hennessey Derick Depina Matt
Przybysz Jeff Swiderski Alex Bergeron Mark
Beidleman
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What is Abusive Leadership?

• Abusive Leadership is the subordinates
  perception of the extent to which their
  supervisors engage in the sustained display of
  hostile verbal and non-verbal behaviors,
  excluding physical contact

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Examples

• Using derogatory names
• Explosive outbursts
• Aggressive eye contact
• Silent treatment
• Humiliating someone in front of others

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Types of Abusive Leadership
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Types of Abusive Leadership cont
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Common Evidence of Abusive Leadership

• Physically or orally threatening behavior.
• Persistent lying and unfulfilled promises.
• Flattery and emotional manipulation.
• Favoritism in organization

• Unreasonable demands
• A high level of secrecy in decision making,
  especially over financial matters.
• The creation of a climate of fear and suspicion
  in which people are discouraged from thinking for
  themselves.

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Abusive leaders tend to thrive when

• There has been a situation of very rapid growth
  that provides opportunities for ruthless leaders
  to exploit.
• There has been negligent inaction from those who
  could have curbed the abusive leader's power.
  Often, this may occur because of bureaucratic
  inefficiency and poor communication between
  watchdog agencies.

• They have established a strong degree of
  credibility that encourages others to turn a
  blind eye to their misdeeds.
• There is a belief among the organization that the
  end justifies the means.

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Responding to a Abusive LeaderFight or Flight

• FIGHT
• Gain advice if possible.
• Weigh the odds and decide whether this is a fight
  that can be won.
• Keep a detailed record of all available facts.
• Familiarize oneself with relevant disciplinary
  procedures and legal rights.
• Follow a definite strategy with clear aims and
  objectives.
• Keep to verifiable facts

• FLIGHT
• leave at an opportune time with as little
  inconvenience as possible.
• not wise to hang around hoping the situation will
  improve, because almost always it only gets worse.

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How can Managers respond to abusive leadership?

• Understand that each subordinate is affected by
  abusive leadership differently.
• High levels of ingratiation and positive effects
  can counteract the abusive leadership.
• Create an environment where reporting abusive
  supervision is encouraged and a simple process

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Abusive Supervision Pros

• Perceived Mobility is the extent that a worker
  feels they have swing room in their job if they
  feel uncomfortable. It also gets at their feeling
  of control over this mobility
• If a worker feels that they have enough control
  in the abusive relationship to be able to move
  around, stress and anxiety over the situation is
  reduced.

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Interactional Justice

• If a worker feels like they are being treated
  fairly they feel more comfortable in the
  workplace. This is measured by looking at the
  degree to which they feel treated with respect
  and dignity.
• Often, abusive behavior can be explained. Talking
  things over with the supervisor may open ones
  eyes to the reasoning behind the behavior.

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Who are the Abusive Leaders?

• 32 - Bosses and Higher Managers
• 41 - Peers
• 30 - Subordinates
• 15 - Clients

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Abusive Leadership Cons

• Low efficiency of human resource management
• Decrease in work commitment
• Bad attitude
• Deterioration of trust in management
• Job dissatisfaction

• Greater intentions to leave the organization
• Helplessness and decreased self-efficacy
• Higher turnover intentions
• Higher costs of companys operating budget

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Who's Your Boss?
..or..
Thats what she said