PERFORMANCE IMPROVEMENT QUESTIONNAIRE ANALYSIS Nailesh Ramaiya

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PERFORMANCE IMPROVEMENT QUESTIONNAIRE
ANALYSISNailesh Ramaiya

• Local Government East Midlands

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What do you see as the most important
performancechallenges for your Council over the
next 3-5 years?

• Shared services agenda, new CAA framework, how to
  improve performance levels that have reached the
  top nationally
• Delivering Improvement Programme
• Embedding performance management
• Adapting to new inspection regime
• Performance managing partnerships
• How to measure how well our council is engaging
  with residents and how well the council
  understands and respond to their needs and
  aspirations particularly those people who are
  marginalised or disadvantaged and have fewer
  choices.

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What do you see as the most important performance
challenges for your Council over the next 3-5
years?

• Performance targets to be more OUTCOME based
• For all performance indicators that are currently
  below median performance trying to put action
  plans in place to improve services and tackle
  areas of weak performance
• Meeting efficiency targets
• Scoring well under Comprehensive Area Assessment
• How to embed a performance culture
• CAA
• LAAs
• Partnership working

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What would you like to see the PIN network to
focus on in the future?

• CAA impact
• Preparations for CAA
• Sharing good practice
• New Performance Framework
• Provide latest information on performance
  framework changes and latest on guidance on the
  future for local authorities and assessments

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• What would you like to see the PIN network to
  focus on in the future?
• Workshops on Use of Resources so we can all
  improve our scores against the
  KLOEs
• Any new initiatives as they arrive

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What benefits do you want to gain from being a
member of this group?

• Sharing information and techniques, possibly a
  benchmarking network
• Share expertise
• Learn from each other
• Joint project work
• Provide a useful network facility
• Having the latest information available
• Opportunity to shadow between authorities
• Greater understanding of new legislative impacts
• Opportunity to learn

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How would you like to see this network develop?

• Alternate venues
• Clear terms of reference
• Joint projects
• To have regular meetings
• Have workshops
• Gaining network contacts
• Forum for sharing ideas and services
• An East Midlands voice for consultation on new
  initiatives
• Commitment from all member authorities

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FURTHER DETAILS

• Melanie Rowe Melanie.Rowe_at_lg-em.gov.uk
• Nailesh Ramaiya Nailesh.Ramaiya_at_lg-em.gov.uk
• www.lg-em.gov.uk
• LGEM
• Belvoir Suite
• Council Offfices
• Melton Mowbray
• Leicestershire
• LE13 OUL
• TEL [phone]
• FAX [phone]

Improvement through Collaboration