Mr' Wayne Duvenage Chief Executive, AVIS Rent Car Rental , South Africa

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Mr. Wayne DuvenageChief Executive, AVIS Rent Car
Rental , South Africa
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Responsible actions from a car rental company
Date 30 October 2009
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Avis Overview
The Avis CSR journey

• This is a brief overview of the story and journey
  of social responsibility, undertaken by Avis in
  South Africa.

• There are significant layers of
  activity beneath these broader objectives.

• More importantly, it is supported and driven by
  the people who work at Avis

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Avis Overview
A long history of CSR

• Following years of-

• Wildlife conservation support Since 1974

• Numerous community support and upliftment
  projects.

• Embracing the BBBEE drive to transform business
  in South Africa Level 6 in 2007 to Level 3 in
  2008

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Avis Overview
Time for an overhaul of it CSR policy

• Since 2006 - Avis SA management have sought a
  broader scope of social responsibility within its
  business of tourism and travel.

• .. to do more that what we were already doing.
• .. to do more than the expected.
• .. to go beyond the points earned in our BBBEE
  CSI targets.

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Avis Overview
The questions we asked

• 1. What more can we do to improve the travel
  experience for the disabled and disadvantaged
  communities.

• 2. And, what more can we do to reduce our
  impact on the environment.

• NOTE In both of the above without the
  expectation of financial return from these
  actions - to be true investments in humanity

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Avis Overview
The answers we got

• 1. Provide a free transport solution each year
  to a community in desperate need thereof.

• 2. Meet the needs of the physically challenged
  traveler.

• 3. Recycle the water we use to wash our vehicles.

• 4. To become a Carbon Neutral business.

• 5. Appoint a full time Sustainability Manager to
  drive this process.

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Avis Overview
Transport for conservation

• Since 1970s Avis has provided much needed
  transport sponsorship and financial assistance to
  respected conservation bodies

• Wilderness Leadership
• School

• In 2006 we renewed our support for these
  conservation bodies

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Avis Overview
Transport for those in need

• In 2008 Microbus donated to the Pretoria
  School for Specialised Education replacing
  their old vehicle destroyed by fire

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Avis Overview
Transport for those in need

• In 2009 Avis donated a Microbus to the Soweto
  Equestrian Centre.

• Oscar Ncube gets his horse.

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Avis Overview
Cars for the disabled

• In 2006 Avis permanently installed a small
  fleet with Hand Controls for Paraplegic renters
  at no additional charge to the renter

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Avis Overview
Minibuses fitted for the disabled

• In 2008 A Microbus was equipped to transport
  groups of physically disabled customers

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Avis Overview
Counters to serve the disabled

• In 2009 and 2010 - All new counters at major
  airports fitted to better serve our disabled
  customers at seated height

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Avis Overview
Environmental Focus Water recycled

• The SA Car Rental Industry uses an
  estimated 700 million liters of water per annum.
• Since 2007, Avis has invested R2 million in
  water recycling plants at major depots Jhb, Cpt
  and Dbn.
• Avis will save approximately 40 mil liters of
  water in 2009 and from 2010 and beyond, over 100
  mil liters

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Avis Overview
Avis uses rain water to wash cars

• Avis adds captured rain water to recycle plants
  and will be Water Neutral in coastal wet
  seasons

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Avis Overview
Global Warming Avis goes Carbon Neutral

• In September 2009 - Avis became Carbon Neutral by
  offsetting its annual internal GHG emissions
  (9974 TCO2) in line with international protocol

Govindapuram wind Power project- India
Uchindile and Mapanda Forestry projects- Tanzania
Hufu waste heat recovery project - China
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Avis Overview
Becoming Carbon Neutral is a journey

• Being Carbon Neutral is more than a box ticking
  exercise.
• Energy reduction commitments and targets must be
  put in place.
• All staff need to become aware and participate.
• A serious approach to all-round recycling needs
  to be made.

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Avis Overview
Policies of Sustainability a necessity

• Responsible action by business is no longer a
  nice to do it is expectation from
  customers and staff alike.

• Sustaining our planet for future generations is
  our responsibility.

• We must be compelled to become participants in
  practices of sustainability.

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Avis Overview
Time to take a serious approach to CSR

• Let us be the generation that made the
  difference.

Thank You!