Secretary of Technology Annual Report to JCOTS

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Secretary of Technology Annual Report to JCOTS

• The Honorable Leonard M. Pomata
• Secretary of Technology
• December 2nd, 2009

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Agenda

• VITA Overview
• CIT Overview
• Office of Broadband and Telework Overview
• Health IT Overview
• Information Security in the Commonwealth Overview
• Continuity of Operations Government Overview
• IT Contingent Labor Overview
• Productivity Investment Fund Overview
• VA STAR Program Overview
• Awards Recognition
• Recommendations

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VITA 2009 Accomplishments

• New CIO of the Commonwealth hired
• Priorities are infrastructure modernization
  program, customer service and cost management
• No IT project failures
• 52 Major IT projects worth 759 million
• 100 Non-major IT projects worth 37.6 million
• Improved Virginias information security posture
• Policies, procedures for all branches of state
  government
• Operational improvements (data centers, Internet
  connections, etc.)
• Significant progress modernizing executive branch
  IT infrastructure
• 30 agencies complete
• 71 percent of transformation activities complete
• RTIP Delivery
• Annual report of recommended technology projects
  delivered on Sept 1st.

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VITA 2009 Accomplishments (cont.)

• Integrated Virginia Enterprise Applications
  Program (VEAP) into VITA
• Awarded financial management and performance
  budgeting systems contracts
• Launched Business Intelligence
• Staffed Health IT Standards Advisory Committee
  (HITSAC) of the ITIB
• Supported Virginias federal grant application
  for a statewide Health Information Exchange (HIE)
  promoting electronic medical records
• A national leader in enhanced 9-1-1 (E-911)
  deployment
• All but one county provide wireline 9-1-1 service
• All but two counties provide wireless 9-1-1
  service
• Led statewide geographic information system (GIS)
  program
• Updated Virginia Base Map for eastern portion of
  the state
• Assisted with initial broadband mapping effort,
  application for grant
• Earned national awards and recognition on behalf
  of the Commonwealth
• Three NASCIO Recognition Awards, Digital
  Government Achievement Award, Bronze Telly Award

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VITA Next Steps

• Complete infrastructure transformation with
  Northrop Grumman 7/1/10.
• Improve customer service, while continuing to
  work on cost reductions.
• Address JLARC and APA findings and
  recommendations
• Continue to strengthen information security
  policies
• Complete statewide data standards and implement
• Develop and carry out strategic plan for
  enterprise applications
• Support implementation of Virginias Health
  Information Exchange
• Complete deployment of E-911 services
• Manage re-work of IT Strategic Plan for the
  Commonwealth
• Develop five-year strategic plan for GIS
• Complete digital photography of western portion
  of the state (2011) for Virginia Base Map
• Support next phase of broadband mapping initiative

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CIT 2009 Goals and Objectives
CIT Goal
2009 Objective
Facilitate new technology industry cluster
formation.
Initiate the development of a community owned
strategic planning process via Innovation Index.
Secure global leadership in the development of
entrepreneurial technology ventures.
Secure seed stage private sector and federal
funding for Virginia start-ups via GAP Fund.
Secure global leadership in the identification
and assimilation of technology.
Improve technology effectiveness in Virginia
government application via Connect service.
Expand the use and application of broadband
technologies
Operate the Commonwealth's Office of Broadband
Assistance and Telework Promotion.
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CIT 2009 Major Accomplishment Highlights
Innovation Index - worked with every technology
council in the Commonwealth to establish a
strategic planning and measurement process for
community driven technology led economic
development will release first progress report
on December 2, 2009.
GAP Fund - examined over 350 startup companies
for seed stage investment. Presented 19 companies
for board review and generated funds to start 5
companies (current year budget reductions
eliminated funds for the creation of 10
additional companies).
GAP Fund - achieved a leverage ratio of 11
private sector investment dollars for every CIT
investment dollar resulting in over 40M of
private sector investment since program start.
Stimulus Funding - as Commonwealths designee,
CIT submitted over 20M of ARRA funding proposals
in areas of health IT, broadband mapping and
applications, seed stage funding.
Ignite Institute - worked with VEDP to establish
a portion of the CIT facility as the initial
location for the Ignite Institute of Personalized
Medicine.
Transition produced plan to accelerate the
formation of technology jobs and maximize the
Commonwealths return on investment for the
Governor-elect transition team.
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CIT 2010 Direction Highlights
Health IT - with ARRA funding and in conjunction
with Virginia Health Quality Center, successfully
support convert at least 1,000 Commonwealth
health practitioners from paper to electronic
medical records
Broadband Mapping - secure 2M of ARRA funding
to complete Commonwealth broadband mapping.
Broadband sustainability - secure 3 to 5M of
ARRA funding to stimulate sustainable broadband
deployment including telemedicine and commerce
applications.
Energy startup companies secure 2.5M of ARRA
funding to create a seed stage funding program
for Virginia energy startup companies
Statewide RD plan - initiate the development of
a new university RD strategic plan to identify
new research opportunities and attract new
private and federal research funds.
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Broadband and Telework Highlights
Broadband

• Completed Virginias First Broadband Availability
  Map
• Created Broadband Advisory Council
• Participated in Federal Policy Activities
  (comments, participation in NTIA/FCC discussions)
• Virginia Entities Submitted 71 Applications in
  First Round of NTIA/RUS Broadband Funding
  Solicitation Totaling 691,603,921.00 (outcomes
  pending)
• Virginia (Claudville) site of Nations FIRST
  white-space broadband pilot project (Dell,
  Microsoft, Spectrum Bridge)

Telework

• Exceeded Legislated Goal for Telework (20 of
  Eligible Teleworking) VA now has 24.5 of our
  telework eligible workforce teleworking.
• Virginia conducted 1st Statewide Telework Day
  August 3, 2009 (conducted in partnership with
  Telework!VA (Department of Rail and Public
  Transportation) and the Telework Exchange (4267
  individuals and 52 organizations pledged to
  participate) estimated outcomes 140,000 miles of
  driving avoided 75.89 tons of pollutants
  removed approximately 113, 000 saved.

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Commonwealth Broadband Availability Map Phase I
Phase I Broadband Availability Map launched
May 2009Virginia only state to create such a map
at no incremental cost to citizens. ARRA funds
applied for (CIT) to update and validate provider
data
Source http//gismaps.virginia.gov/BroadbandMappi
ngFinal/
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VA Submissions Dept of Commerce Broadband
Technology Opportunities Program (BTOP) and Dept
of Agriculture Broadband Initiatives Program
(BIP)
70 applications submitted by Virginia entities
for Virginia projects Sustainable broadband
adoption 14 Last mile 35 (note 15 individual
applications were submitted by a single provider)
Middle mile 14 Public computing centers 7
http//www.ntia.doc.gov/broadbandgrants/applicatio
ns/results.cfm?orgkeywordsprogramBTOPprogram
BIP2FBTOPstateprojstatesVA
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Going Forward
Virginias Priorities
Virginias Role

• Retain Virginias reputation for broadband
  creativity and leadership
• Create a favorable policy and business climate
• Monitor and Participate in Federal Initiatives
  (including mapping)
• Serve as a resource/clearinghouse for communities
  undertaking broadband initiatives
• Provide support to/visibility for emerging
  projects

• Unserved Areas
• Community-led Initiatives
• Partnerships
• Creating Collaborative Environments

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Health IT Highlights for 2009

• Creation of Health IT Standards Committee
  (HITSAC)
• HITSAC will advise the Information Technology
  Investment Board (ITIB) on the approval of
  nationally recognized technical and data
  standards for health information technology
  systems or software
• Creation of Health IT Advisory Commission (HITAC)
  - Exec Order 95
• HITAC is a public/ private partnership to provide
  guidance and oversight for Commonwealth health
  initiatives. This group will provide strategic
  direction for Health IT projects in the
  Commonwealth. It is chaired by the Secretary of
  Health and Human Resources and the Secretary of
  Technology.
• Creation of the Office of Health IT Exec Order
  95
• The office of Health IT will reside within the
  Virginia Department of Health (VDH) and take
  direction from the Secretary of Health Human
  Resources and the Secretary of Technology. The
  mission of the Office is to use information
  technology to improve health care quality and
  efficiency through the authorized and secure
  electronic exchange and use of health
  information.
• Implementation of the Virginia Health Exchange
  Network (VHEN)
• VHEN is a multi-payer portal technology that will
  allow all participants in the Health care process
  to submit electronic claims for verification. The
  overall objective is to standardize and
  streamline administrative transactions to lower
  costs for all plans and providers from 7 to 5
  of total claim costs.
• Collaboration on the project is between all the
  public and private stakeholders in Virginia
  including 9 health care plans 8 health systems
  Medicaid and Medicare and in total will covergt
  75 of Virginias commercially insured citizens.
  The system will be deployed initially in January
  of 2010, with participation up to 71 of the
  total market by March 2010.

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ARRA/Stimulus Importance to the Commonwealth

• The Commonwealth will receive significant funding
  and incentives

Funding estimates for COV will be more concrete
in March 2010
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Project Spotlight - Health Information Exchange
(HIE) Overview

• The purpose of the HIE program is to continuously
  improve and expand health information services
  over time and reach all health care providers in
  an effort to improve the quality and efficiency.
• The program will build off existing efforts to
  advance regional and state level HIEswhile moving
  towards nationwide interoperability.
• Grant application sent on October 16th provides
  funding for a statewide HIE with an option to
  create the HIE through a state designated entity.
• If the grant application is approved, COV will be
  awarded 11.6 million to plan and implement the
  state HIE with all final state plans will
  approved by ONC.
• The grant should be approved in mid-December and
  the HITAC board has already begun work in
  anticipation of the award.
• COV will have 6-8 months to complete a strategic
  and operational plan for an HIE.

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COV-HIE Conceptual View
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Going Forward

• Support work of HITAC and formalize office of
  Health IT through legislation.
• Prepare to respond to Health Research Center
  grant application in early 2010.
• Develop COV-HIE Work Plan assign resources
  based on grant funding.
• HITAC to hold public forums in first half 0f 2010
  to gather input on Health IT concerns and develop
  policy recommendations for new administration.
• Recommend JCOTS take up Health IT topic for
  research in next session and be prepared for
  ongoing work and developments in the area.HHR Nd
  S
• Develop legislative research topics for 2010
• Legal changes needed in summer of 2011 for HIE
  rollout in fall of 2011.
• Ongoing framework to allow for change cycle based
  on technology changes.

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IT Contingent Labor Process Re-Design Project

• Goals Objectives
• Lead with VITA and DHRM implementation of reduced
  IT staffing hourly rates, new IT staffing
  contract, HR procedures that address
  co-employment and knowledge transfer.
• Consolidate expiring Advanced IT and SMSA
  contracts into less expensive and more open
  contract vehicles, while preserving more options
  for agencies.
• Develop detailed financial info on IT staffing
  spend across all Executive branch agencies.
• Major Activities
• Saved 4.5 Million in CY09 through 10 rate
  reductions of AIT and SMSA contracts.
• Up to 6 Million can be saved if named resources
  are replaced by new workers in 2010.
• Developed detail financial data for all IT
  staffing engagements across the Commonwealth. In
  order to implement better metrics across the
  commonwealth.
• Released RFP for new IT staffing service,
  contract award expected in January 2010, with
  anticipated savings around 12 from overhead
  charged under SMSA and AIT Contracts.
• Recommendations
• Continue to follow ongoing efforts of IT
  Contingent Labor Steering Committee. They
  include award of new contract rollout of mew
  solution to all agencies creation of Agency
  Advisory and Supplier Advisory Councils and
  start of named resource migration project.

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Continuity of Operations/Government Planning

• Goals Objectives
• Coordinate with the Office of Commonwealth
  Preparedness on formal evaluation of Technology
  dependencies for Agency/VITA/NG COOP/COG plans.
• Resolve any contractual, procedural or systems
  design issues for COOP related projects from all
  agencies with VITA and Northrop Grumman.
• Coordinate with OCP on project to create one set
  of employee and contractor security check
  credentials to streamline access to state
  facilities in both normal and emergency
  operations.
• Major Activities
• Formal evaluation of all Agency/VITA/NG COOP
  Technology plans related to Pandemic Flu and
  overall technology capacity underway. Will be
  completed by end of December with formal
  recommendations.
• Critical projects at OCP, the Governors Office,
  and DSS were reviewed for problems and through
  negotiations and solutions re-design, project
  were put back on track.
• SoTech and OCP are leading a team to evaluate the
  background check issue and develop a timeline to
  effect changes to agency rules and allow for
  singles et of consistent processes.
• Recommendations
• Continue to focus efforts between OCP and
  Secretary of Technologys office in next
  administration and work together to identify
  areas of mutual interest.

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Information Security in the Commonwealth

• Goals Objectives
• Significantly strengthen information security in
  the Commonwealth.
• Major Activities
• Broadened the scope of Security Standard to
  address the protection of data regardless of
  medium it is stored on. All data is subject to
  standards, including encryption.
• Promoted security awareness and education,
  including two conferences and a monthly
  Information Security Officer Advisory Group
  meeting.
• Assessed the security of 25 applications during
  application vulnerability assessment project.
• Improved the security of infrastructure
  operations with performance metrics and reporting
• Conducted two successful tests of Virginias
  disaster recovery capability in dedicated
  southwest Virginia backup data center.
• Recommendations
• Conduct annual audit of compliance to security
  policy and procedures at all agencies.
• Update application security standards and rollout
  an application vulnerability assessment test.
• Promote information security as an executive
  priority across all agencies.
• Strengthen infrastructure security through
  security metrics and measures.
• Introduce new methods for collecting and
  analyzing security threats targeting Virginia.

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Productivity Investment Fund 2009 Goals and
Objectives
Goal
Objective
Lower government operating costs
Actively solicit ideas for innovative solutions
from public and private enterprise
Improve government service levels
Encourage unique multi-agency and public-private
partnerships
Advance key performance goals as published on the
Virginia Performs website (www.vaperforms.virginia
.gov)
Facilitate proposal development to ensure project
success
Ensure the project portfolio deliver or exceed
expected results
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Productivity Investment Fund Major Activities
and Accomplishments

• Since 2007 (Inception of Fund)
• 30 projects across 17 state agencies
  representative of the vast majority of
  Secretariats
• 3 million awarded (grants, loans, gain share)
• 100 of the projects have increased service
  levels that align with the priorities of the
  Governor and the Commonwealth
• 14 projects have quantifiable cost-savings and
  will generate an expected 4.8X return on
  investment for the Commonwealth after 3 years
• In 2009
• Solicitation for proposals generated 20 formal
  applications for consideration
• 10 projects, 2 million awarded in 2009 (grants,
  loans, gain share)
• 3 Fund Award Recipients Won 2009 Governors
  Technology Awards
• DBA's Business One Stop, DMME's Digital
  Signature, and DOE's Virginia and iTunes U
• Gov. Kaine recognized DBAs Business One Stop
  business creation efforts
• 15,000 entrepreneurs helped by the online
  business formation process, reflecting 8,587 new
  businesses formed
• Productivity Investment Fund Recognized by
  Nextgov Magazine as working model for Federal
  Government

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Bringing Innovative Education Programs to
Scale
The Virginia Student Training and Refurbishment
Program

• An educational initiative based on a model at
  Forest Park High School in Prince William County.
  Using state and federal surplus computers, the
  program
• Trains students for IT certification
• Refurbishes computers for school use
• Donates refurbished computers to underprivileged
  students in the local community

The schools that have already started VA STAR
programs have saved approximately 450 for
each surplus computer used within the school
refurbished 650 computers (that will be donated
to schools and families) enrolled at least 60
students in Students Working to Advance
Technology teams, each of whom will be getting
hands-on experience in IT repair and community
service employed 10 IT professionals to
maintain the curriculum
Recent Successes VA STAR was recently granted a
PIF Award of 345,150 to fund programs in 10
schools including Virginia Beach City Schools and
Fairfax High School.
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Awards Recognition

• September 3, 2009 - Stimulus.virginia.gov honored
  with a National Digital Government Achievement
  Award (government to citizen category) Virginia
  Beach and Fairfax County also honored.
• September 23, 2009 Virginia is honored with the
  HIMSS State of the Year Award in recognition of
  the Commonwealth of Virginias many achievements
  in advancing Health IT. 
• October 27, 2009 - Recognition Awards for
  Outstanding Achievement in the field of IT from
  NASCIO. The state won in the following
  categories
• Data, Information Knowledge Management -
  Virginia Performs Virginia's Performance
  Leadership and Accountability System
• Digital Government Government to Citizen
  Virginia.gov Portal Widgets
• IT Project and Portfolio Management Virginia
  Technology Portfolio 2.0
• We have "met" our state telework goal of having
  20 of our telework eligible employees
  teleworking by 2010 (we are currently at 23.9 as
  of 10/1/09.

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Going Forward Recommendations

• Government Effectiveness and Citizen Service
• Complete Agency IT transformation
• Enterprise Application Consolidation focus at
  Agency level
• PIF expansion to encourage innovation and
  efficiency gain in more agencies
• Support Health IT project deployment (VHEN, HIE,
  etc.)
• Research and Development
• University Coordination
• CRTF concentration for new research projects
• Economic Development
• GAP fund expansion for Job Creation
• Broadband deployment
• New Initiatives
• Energy Technology Exploration
• VCSA development for technology initiatives