Title: Project Management
1Project Management
2Outline
- Introduction
- Definition of Risk
- Tolerance of Risk
- Definition of Risk Management
- Certainty, Risk, and Uncertainty
- Risk Management Process
- Risk Planning
- Risk Assessment
- Risk Identification
3Outline
- Risk Analysis
- The Monte Carlo Process
- Risk Handling
- Selecting the Appropriate Response Mechanism
- Risk Monitoring
- Some Implementation Considerations
- The Use of Lessons Learned
- Dependencies between Risks
- The Impact of Risk Handling Measures
- Risk and Concurrent Engineering
4Basic Concept
- Risk management focuses on
- Known unknowns
- Proactive management
5The alternative to proactive management is
reactive management, also called crisis
management. This requires significantly more
resources and takes longer for problems to
surface.
Basic Concept
6Risk Management
- Risk management focuses on the future
- Risk and information are inversely related
7Risk Management (CONT.)
- Historically, we focused our attentions on
schedule and cost risk management. - Today, our primary emphasis is on technological
risk management - Can we design it and build it?
- What is the risk of obsolescence?
8Definition Of Risk(1/2)
Risk f(Likelihood, Impact)
event
- Likelihood is the probability of occurrence
- Impact is the amount at stake
9Definition of Risk(2/2)
Risk f(Hazard, Safeguard)
10Risk is a Function of its Components
11Tolerance For Risk
- Risk avoider
- Risk neutral
- Risk lover
12Risk Types
13Definition of Risk Management
- Risk management is the act or practice of dealing
with risk. - It includes
- planning for risk,
- assessing risk issues,
- developing risk handling strategies, and
- monitoring risk to determine how they have
changed.
14Decision-Making Categories
- Complete uncertainty
- Relative uncertainty (partial information)
- Complete certainty
15Developing and Using Payoff Tables
Establishing the procedure to follow
Construct the Payoff table
Decision-making under complete uncertainty
Decision-making under risk
Decision-making under certainty
Maximin Approach Maximax Approach Minimax regret
Approach Insufficient Reason Approach
Expected Monetary Value (EMV) Approach Expected
Opportunity Loss (EOL) Approach Expected Value of
Perfect Information (EVPI) Approach
16Five Steps To Develop Payoff Table
- List all the alternatives.
- List the future consequences of each alternative.
- Identify the payoffs associated with each
combination. - Assess the degree of certainty that these
combinations will materialize - Decide on a decision criterion.
17Decision-Making under Certainty(1/2)
- A company wish to invest 50 M to develop a new
product - Three possible demand
- Strong, Even, and Low
- Three ways or not to develop product
- A, B, and C
18Decision-Making under Certainty(2/2)
Note 1. Profit in Million 2. S3 is the best
regarding how market is
19Decision-Making under Risk (1/2)
- A company wish to invest 50 M to develop a new
product - Three possible demand
- Strong, Even, and Low
- Three ways or not to develop product
- A, B, and C
- Probabilities are assigned to each possible state
of nature
20Decision-Making under Risk (2/2)
Note 1. E156, E252, and E366 2. S3 is the
best choice
21Decision-Making under Uncertainty (1/9)
- Uncertainty
- Meaningful assignment of probabilities are not
possible - No single dominant strategy
- Maximax (Hurwicz)
- Maximin (Wald)
- Minimax (Savage)
- Laplace
- Decision Tree
22Decision-Making under Uncertainty (2/9)
- Maximax (Hurwicz)
- Optimistic
- Choose the strategy with maximum profit
- Suitable for large company
- Choose S3 because maximum profit (100M) is S3
23Decision-Making under Uncertainty (3/9)
- Maximin (Wald)
- Concerns how much he can afford to lose
- Pessimistic
- Suitable for small company
- Choose S2 because maximize the minimum payoff
(50M) from 40, 50, -50
24Decision-Making under Uncertainty (4/9)
- Minimax (Savage)
- Sore loser
- Minimize maximum regret
- Subtract all elements in each column from the
largest element - Maximum regret is the largest regret for each
strategy - Minimize the maximum regret
- Choose S2 or S2because minimize the maximum
regret from 50, 50, 140
25Decision-Making under Uncertainty (5/9)
26Decision-Making under Uncertainty (6/9)
- Laplace
- Transform the decision making under uncertainty
into decision making under risk - Make priori assumption based on Bayesian
statistics - Assuming the probability for each strategy is 1/3
- Choose S1 because maximize the expected value
from 60, 53.3, 43.3
27Decision-Making under Uncertainty (7/9)
1/3
1/3
1/3
28Decision-Making under Uncertainty (8/9)
29Decision-Making under Uncertainty (9/9)
Direction of computation
30Risk Management Processes
- Risk planning
- Risk assessment
- Risk identification
- Risk analysis/quantification
- Risk handling
- Risk monitoring
31Risk Planning
Poor Risk Management
Customer Expectations
TechnicalInability
Actual Performance
32Risk Assessment
- The problem definition stage of risk management
- Identify and analyze program issues in terms of
probability and consequences
33Life Cycle Risk Analysis
34Types Of Risks (General)
- Business risks
- Insurable (pure) risk
- Direct property damage
- Indirect consequential loss
- Legal liability
- Personnel
35Types Of Risk (PMI Method)
- External unpredictable
- External predictable
- Internal non-technical
- Internal technical
- Legal
36Risk Types at Boeing
- Financial risks
- Market risks
- Technical risks
- Production risks
37Risk Quantification
STAGE I
STAGE II
GUID-
WARHEAD
ANCE
PROGRAM
SUMMARY
DESIGN
LEGEND
TEST
HIGH
MANU.
MEDIUM
COST
LOW
38Risk Handling
- Assumption (retention)
- Avoidance
- Control (mitigation)
- Transfer
39Future Risks
Inexperienced
INCREASING RISKS
CustomersKnowledge
Experienced
Simple
Complex
Contract Type
40How Much Risk Is Acceptable?
- High tolerance for risk
- Medium tolerance for risk
- Low tolerance for risk
41Degrees of Downstream Risk
Low Risk
RD
Manufacturing
Marketing
Time
42Degrees of Downstream Risk
Moderate Risk
RD
Information Exchange
Manufacturing
Marketing
Time
43Degrees of Downstream Risk
High Risk
RD
Manufacturing
Marketing
Time
44The Risk-Reward Matrix
45Which Method to Use?
Project ProceduralDocumentation
Guidelines
High
Low
Tolerance for Risk
46Prioritization of Risks
TechnicalPerformanceor Quality
Schedule
Cost
First (Highest)Priority
Second Priority
ThirdPriority
47Risk Interdependencies
48Interacting Risks
Desirable
Specification LimitOn Characteristic B
Product Feature A
Undesirable
Undesirable
Desirable
Product Feature B
49Risk Categories at Boeing
50Tolerance for Risk
51Risk Control Measures
Extreme
StandardControls
Intensity of Controls
Low
High
Low
Risk Intensity
52Investment in Risk Management
53Risk Controls
TooLong
Appropriate
Schedule Length
Low
High
Risk Controls