Title: Objectives:
1Chapter 4
- Objectives
- Learn the sources of opportunity entrepreneurs
draw on to get business ideas - Identify the way ideas are screened for business
potential - Understand how creativity methods can help
business owners recognize new opportunities - Understand the five pitfalls that hinder
innovation - Identify strategies for innovation in your
business - Learn how to conduct a comprehensive feasibility
study for your business ideas - Learn the model for pilot testing Internet
businesses - Understand the value of building a creative
culture in your business
4-1
2Chapter 4
- Magnetic Poetry Dave Kapell
- Guitarist / songwriter
- Opportunity met need
- Lightbulb experience
- Product line features over a hundred products
- Shakespearean, Artist, Genius, Dog Lover,
Romance, College kits
4-2
3Chapter 4
- Source of Business Ideas
- Why didnt I think of that?
- Innovation implementation of a creative idea or
opportunity leading to profitable and effective
outcomes - Pay attention to the cues
- Ask many questions
4-3
4Chapter 4
Question
- What is the characteristic that allows a person
to identify good opportunities, notice things
that have been overlooked, and the motivation to
look for opportunities? - a) Light bulb experience
- b) Entrepreneurial alertness
- c) Innovation
- d) Creativity
4-4
5Chapter 4
- Entrepreneurial alertness a special set of
observational and thinking skills that help
entrepreneurs identify good opportunities the
ability to notice things that have been
overlooked, without actually launching a formal
search for opportunities, and the motivation to
look for opportunities
4-5
6Chapter 4
4-6
7Chapter 4
Question
- Which of the following is not a factor that has
led people to new ideas? - a) Serendipity (Luck)
- b) Work Experience
- c) Family and Friends
- d) These are all factors
4-7
8Chapter 4
- Factors that lead owners to their business idea
- Work experience
- A similar business
- Hobby or personal interest
- Chance happening (serendipity)
- Family and friends
- Education and expertise
- Technology
4-8
9Example
Chapter 4
- Good Technology Is Nice A Good Idea Is Better
- Wharton Professor David Hsu says in todays
venture capital environment, ideas are valued
more highly than innovative technology - Initial Public Offering market has been difficult
recently, but buyouts are prevalent - Once a startup gets its business model right,
Venture Capitalists start looking for a way to
cash out
4-9
http//www.forbes.com/entrepreneurs/2007/08/09/goo
gle-yahoo-youtube-ent-fin-cx_kw_0809whartonvc.html
10Chapter 4
- Work experience idea grows out of listening to
customer complaints - Ideas can come from frustration
- Ideas can come from not finding what you are
looking for as a consumer - Similar business might see a business in an area
that intrigues you - Growing market expand on the opportunity
4-10
11Chapter 4
- Hobby/Personal interest turn hobbies into
successful business - Motley Fool online investment advice newsletter
- Owners were fans of dice baseball as kids
- Have interest and knowledge
- Serendipity being in the right place at the
right time (luck) - Being observant
4-11
12Chapter 4
- Family and friends open to their suggestions
- Use their knowledge and experience
- Education and expertise decide first to own a
business, then searching for a viable idea for
that business - Look to their own skills and talents for business
- Consulting companies are prime examples
4-12
13Chapter 4
What Led To Your Business Idea?
4-13
14Chapter 4
- Technology transfer universities and government
agencies - Tremendous development of new technologies or
refinements - They never do anything with them!
- Find out about inventions through the technology
transfer offices
4-14
15Chapter 4
- Screening Ideas
- What is your product or idea?
- What is the technology that underlies your
product/idea? - Is your underlying technology unique?
- Is your product or idea innovative?
- Who is your market and initial customer group?
- What needs of your customers does your product or
idea address? - Provide some indication of the general size of
the market? - How do you anticipate developing IP protection
for your technology?
4-15
16Chapter 4
- Screening Ideas 3 additional questions
- Who are the people behind the idea?
- What resources are needed to take the idea and
sell it to the customer? - Can the idea generate sufficient profit?
4-16
17Chapter 4
- From Ideas to Opportunities Through Creativity
- Creativity a process introducing an idea or
opportunity that is novel and useful, frequently
derived from making connection among distinct
ideas or opportunities
4-17
18Example
Chapter 4
- Innovation A Happy Meal for McDonalds
- McDonalds has saturated their market and can no
longer continue to open stores as a strategy - Improved Innovation Process
- McGriddle has improved breakfast sector
- Snack Wrap is huge hit for on-the-go eating
- Improved Coffee and warmer stores promotes
business during slower hours
4-18
http//www.forbes.com/2007/08/31/christensen-innov
ation-mcdonalds-pf-guru_in_cc_0904christensen_inl_
print.html
19Chapter 4
- SCAMPER a creativity tool that provides cues to
trigger breakthrough thinking the letters stand
for
4-19
20Chapter 4
- Substitute what might substitute for something
else to form an idea - Example a feature that allows your customers to
order directly from your website rather than by
mail or visiting your store - Idea Trigger What opportunities can you think of
that come as a result of substituting or
replacing something that already exist?
4-20
21Chapter 4
- Combine possible combinations that result in
something completely different - Books, coffee, and music Borders and Barnes
Noble - Idea Trigger What separate products, services,
or whole business can you put together to create
another distinct business?
4-21
22Chapter 4
- Adapt adaptation from existing products or
services - Radical innovations rejecting existing ideas,
and presenting a way to do things differently - Paper towels were invented because of a too-thick
shipment of toilet paper. - Idea Trigger What could you adapt from other
industries or fields to your business?
4-22
23Chapter 4
- Magnify (or Modify) taking an existing product
and changing its appearance or adding more
features - Example banks opening more branches
- M can also cue you to minimize something
- Idea Trigger What could I make more noticeable
or dramatic, or different in some way from my
competitors?
4-23
24Chapter 4
- Put to other uses challenge yourself to think of
all the potential uses for a product or service - Example frankfurters were too hot, so the vendor
found bakery rolls, cut them in half, and hot
dogs met buns - Idea Trigger Suppose you learned that all the
traditional uses for your product had
disappeared what other uses might there be?
4-24
25Chapter 4
- Eliminate search for opportunities that arise
when you get rid of something or stop doing
something - What if people didnt have to leave home to
grocery shop, or do banking? - Idea Trigger What could I get rid of reduce that
would eliminate something my customer has to do?
4-25
26Chapter 4
- Rearrange (or reverse) a great example is the
Magnetic Poetry story, which is a product that by
definition is about rearranging things to inspire
ideas - Idea Trigger What can you rearrange or reorder
in the way your product or service appears? - SCAMPER helps you step outside the usual way you
look at opportunities
4-26
27Chapter 4
- Get into an Innovative Frame of Mind
- Read magazines
- Invite someone youve never included before
- Scan the environment day
- Try a mini-internship
- Put yourself in others shoes
- Redesign your work environment
4-27
28Question
Chapter 4
- All of the following are common pitfalls,
except - a) Judging ideas too quickly
- b) Stopping with the first good idea
- c) Brainstorming
- d) Obeying rules that dont exist
4-28
29Chapter 4
- Avoid Pitfalls
- Identifying the wrong problem
- Judging ideas too quickly
- Stopping with the first good idea
- Failing to get the bandits on the train and ask
for support - Obeying rules that dont exist
4-29
30Chapter 4
- Types of Innovations Small Businesses Develop
- Imitative strategy an overall strategic approach
in which the entrepreneur does more or less what
others are already doing - Incremental strategy taking an idea and offering
a way to do something better than it is done
presently
4-30
31Chapter 4
- Make Sure an Idea Is Feasible
- Feasibility the extent to which an idea is
viable and realistic and the extent to which you
are aware of internal and external forces that
could affect your business
4-31
32Chapter 4
- Assessing Feasibility by Pilot Testing
- Pilot Test a preliminary run of a business,
sales effort, program, or Web site with the goal
of assessing how well the overall approach works
and what problems it might have.
4-32
33Chapter 4
- Ways to Keep On Being Creative
- Culture a set of shared norms, values, and
orientations of a group of individuals,
prescribing how people should think and behave in
the organization - Encourages new ideas
- Embraces change
4-33
34Chapter 5
- Objectives
- Know when and why part-time entrepreneurship
makes sense - Learn the four major paths to entrepreneurship
- Understand what it takes to be successful in
part-time entrepreneurship - Learn how to optimize your delegation within the
firm - Learn the benefits of bootstrapping
- Learn the ethical challenges of part-time
entrepreneurship - Find out about the challenges of moving from
part-time to full-time entrepreneurship
5-34
35Chapter 5
- Focus on Small Business Kathryn Otoshi
- BA in Graphic Design
- Created her own design firm called KO Design and
worked part-time while freelancing with large
corporations while working for George Lucas ILM
full-time - Quit ILM to publish illustrated childrens books
- Remains part-time between her book business and
KO design with large corporations
5-35
36Chapter 5
- Why Part-time Businesses Are Important
- Part-time self-employment working for yourself
for 35 or fewer hours a week - Full-time self-employment 35 or more hours per
week - This is the way most people start in
entrepreneurship. - About 3/4 of those starting a business already
work full-time for someone else.
5-36
37Question
Chapter 5
- Of 25.8 million U.S. businesses, what percentage
are part time? - a) 25
- b) 50
- c) 75
- d) 10
5-37
38Chapter 5
- Part-time self-employment is a major portion of
all current entrepreneurial companies in the
United States - Around half of 25.8 million businesses are
part-time businesses. - Volatility frequency of business starts and
stops - 6 million sellers online
5-38
39Chapter 5
- When to Consider Part-time Entrepreneurship
5-39
40Chapter 5
- What Kinds of Part-time Entrepreneurships Exist?
- 4 Major Categories
- Stands
- Homes
- Consignment
- Mail Order
5-40
41Chapter 5
- Stand retail one of the most ancient forms of
business - Mentioned in the Bible
- Tend to be semi-permanent
- Advantages little investment, variety of
locations, quickly established, easily ended - Disadvantages variable income, legal
requirements - Success Factors location, inventory
5-41
42Chapter 5
- Home retail parties and door-to-door
- Avon, Mary Kay, Pampered Chef
- Advantages ease of setup, low cost of start-up,
ability to work away from home and employer - Disadvantages working on the road, lack of a
base to organize and work, variable income,
finding ways for customers to reach you - Success Factors hosts with good contacts,
matching product to community, closing the sale
5-42
43Chapter 5
- Consignment stores and Auctions giving your
product to someone else to sell - Auctions are a variety of consignment stores
- Advantages permit full-time sales with part-time
involvement, low cost, lack of risk, flexibility - Disadvantages high potential for competing
offerings, amount of time before payouts, low
profitability due to sellers fees - Success Factors location that attracts the right
customers, condition of location and merchandise
5-43
44Chapter 5
- Mail order / Catalog sales offers customers a
description and picture, and how to order by
mail, phone, or online - Advantages
- ability to sell on your schedule
- low costs
- potential for selling to large markets
- low inventory investments
- targeted customers
- Success Factors marketing, placing the ad where
the target market sees it
5-44
45Question
Chapter 5
- Having just enough product on your shelves to
meet the immediate purchases refers to - a) Microinventory
- b) Macroinventory
- c) Just-in-time inventory
- d) Mass customization
5-45
46Chapter 5
- Microinventory A set of goods or services that
consists of only one or a few items - Just-in-time inventory Having just enough
product on your shelves to meet the immediate
purchases. This usually requires frequent
shipment from your supplier.
5-46
47Chapter 5
- Online Sales
- eBay, largest online sales site, reports over 234
million members worldwide in 2007 - Internet is an attractive setting for
entrepreneurs looking to create a business - Two major approaches
- eBay or other online site
- Web site of your own
5-47
48Example
Chapter 5
- Smarts From A Savvy eBay Seller
- Selling on eBay is not a piece of cake
- Must fight to get sales in todays eBay market
- Cory Kossack one of the 200 highest-grossing
eBay sellers - Started in his college dorm room
- Pulled in more than 1 million in revenue with
nice profits as well
5-48
http//www.forbes.com/2007/08/09/small-business-eb
ay-ent-sales-cx_sn_0809startupradioebay.html
49Chapter 5
- Success Factors for Part-time Businesses
- Boundary separating and balancing business and
home - Time management
- Use a to-do list
- Prioritize
- Keep it in its own space (home based)
5-49
50Chapter 5
- Keisners Six Key Ideas for Success
- Do not waste time complaining
- Do not aim for perfection
- Do not dwell on the past
- Minimize time spent in meetings
- Schedule and protect quality time with family
- Schedule and protect time for yourself
5-50
51Chapter 5
- Exchange dealing with others
- Two key groups Government and Customers
- Government registration, licensing, taxes,
zoning - Customers central to making sales
- Sources for Network Connections were seen in
Chapter Two
5-51
52Chapter 5
- Pricing and Costing
- Price goods or services to make profits
- Part-time owners often underestimate costs
- Recognize that your own time has value
- Price against competitors offerings
5-52
53Chapter 5
- Delegation and Outsourcing
- Key is leveraging other peoples time
- Delegation assigning work to those over whom you
have power - Outsourcing contracting with people or companies
outside your business to do work for your business
5-53
54Chapter 5
5-54
55Chapter 5
5-55
56Question
Chapter 5
- Using low-cost or free techniques to minimize
your cost of doing business refers to - a) Bootstrapping
- b) Undercapitalization
- c) Outsourcing
- d) Moonlighting
5-56
57Chapter 5
- Making Do When You Are Starting Out
- Bootstrapping using low-cost or free techniques
to minimize your cost of doing business - Undercapitalization not having enough money
available to the business to cover shortfalls in
sales or profits
5-57
58Example
Chapter 5
- Walk This Way
- Most entrepreneurs must finance their own way, by
cutting corners and putting all their earnings
back into the business - Greg Easley, co-founder of Bottle Rocket Inc.,
poured everything back into his business for 8
months - Easley says Bootstrapping is scary, but in
retrospect, its worth it - Learned to use the resources they had
- Valuable lesson is learning how to function on a
shoestring budget
5-58
http//www.entrepreneur.com/magazine/entrepreneur/
1998/october/16610.html
59Chapter 5
- Key Ideas of Bootstrapping
- Do without
- Cut expenses
- If you need something, borrow, barter, or rent it
- Substitute a lower-cost alternative
- Ask to stretch out payments
- When using a credit card, limit purchases
- Always keep track of your cash!
5-59
60Chapter 5
- Ethics and Part-time Small Business
- Moonlighting working on your own part-time after
your regular job - Conflict of interest
- Cannibalizing sales
- Poisoning the well
- Aggrandizing making your business or yourself
seem more accomplished than it is
5-60
61Chapter 5
- Moving from Part-time to Full-time
- Key question is usually financial
- Wait until there is a solid income
- Make use of any transition services offered by
the former employer - Recognize that initially, you will spend all your
time running and marketing the business
5-61
62Chapter 6
- Objectives
- Describe five ways that people get into small
business management - Learn the rewards and pitfalls of starting a
small business - Understand the opportunities and pitfalls of
purchasing an existing business - Explain four methods for purchasing an existing
business - Understand the advantages and disadvantages of
buying a franchise - Understand the problems of management succession
in a family-owned business - Describe how hired managers become owners of a
small business
6-62
63Chapter 6
- Focus on Small Business Tuckers Cozy Corner
- Michael Tease, unemployed due to a back operation
- Father was an entrepreneur
- Well known and influential in San Antonio
- Reopened Tuckers Cozy Corner Lounge after being
vacant for a year
6-63
64Question
Chapter 6
- Which of the following is not a path to business
ownership? - a) Starting business from scratch
- b) Buying existing business
- c) Inheriting a business
- d) All of the above
6-64
65Chapter 6
- Five Paths to Business Ownership
- You may start a new business
- You may buy an existing business
- You may franchise a business
- You may inherit a business
- You may be hired to be the professional manager
of a small business
6-65
66Chapter 6
- Starting a New Business
- Often, the most risky path promises the greatest
rewards.
6-66
67Chapter 6
- Advantages of start-ups several advantages over
buying, franchising, or being an employee - Begin with a clean slate
- Use the most up-to-date technologies
- Provide new, unique products or services
- Can be kept small deliberately to limit the
magnitude of possible losses
6-67
68Chapter 6
- Disadvantages of start-ups offset the advantages
- No initial name recognition
- Require significant time
- Very difficult to finance
- Cannot easily gain revolving credit
- May not have experienced managers and workers
6-68
69Chapter 6
- Creating a New Business
- Step One Determine what the business is to be
- Starting a copycat business provides some
protection from failure - Two-thirds of all start-ups are based on ideas
from prior work experience, hobbies, and
family-businesses
6-69
70Chapter 6
- Increasing the Chance of Start-up Success
6-70
71Chapter 6
- Special Strategies for Starting from Scratch
- Home-based businesses Businesses that are
operated from the owners home - Partnering the process of two or more entities
agreeing to work together for a common goal - Reduce the amount of personal investment in time
and money required to make the business succeed - leverage the contributions of the partner to
provide faster growth and higher returns on the
investment made in the start-up
6-71
72Chapter 6
- Buying An Existing Business
- Advantages of purchasing an existing business
- Established customers
- Business processes are already in place
- Often requires less cash outlay
6-72
73Chapter 6
- Disadvantages of purchasing an existing business
- Finding a successful business for sale that is
appropriate for you - Existing employees may resist change
- Reputation
- Facilities and equipment may be obsolete
6-73
74Chapter 6
- Finding a business to buy
- First problem is finding a business for sale
- Should be in an industry in which you have
experience - Product or service that has demand and high
margins - Adequate financing
- Contact business brokers
6-74
75Example
Chapter 6
Example10 Things to Look Out for When Buying a
Business
- Ask about sales taxes and payroll taxes
- Find out if you can assume the seller's lease
- Are there prepaid expenses?
- Negotiate a "letter of intent
- Watch out for bulk sales laws
- Get an indemnity from the seller
- Make sure the seller sticks around for a while
- Get to know the employees
- Determine who will deal with the accounts
receivable - Make sure you're buying the assets, not the
business
6-75
http//www.entrepreneur.com/startingabusiness/sel
fassessment/whattypeofbusinessshouldyoustart/artic
le81176.html
76Question
Chapter 6
- What is due diligence?
- a) An agreement between the buyer and the
seller - b) Process of separating part of an operating
business into a separate entity - c) Process of finding an existing business to
purchase - d) Process of investigating a business to
determine its value
6-76
77Chapter 6
- Performing Due Diligence
- Due diligence process of investigating a
business to determine its value - Conduct extensive interviews
- Study financial reports
- Personal examination of the site
- Interview customers and suppliers
- Detailed business plan
- Negotiate an appropriate price
- Obtain sufficient capital
6-77
78Chapter 6
- Determining the Value of the Business
- 5 Methods
- Discounted cash flows cash flows reduced in
value because they are to be received in the
future - Book value difference between original
acquisition cost and the amount of accumulated
depreciation
6-78
79Chapter 6
- Determining Value Cont.
- Net realizable value amount for which an asset
will sell, less the costs of selling - Replacement value cost to acquire an essentially
identical asset - Earnings multiple ratio of value of a firm to
its annual earnings
6-79
80Chapter 6
- Structuring the Deal
- 4 ways to buy
- Buy out sellers interest
- Buy in
- Buy key assets
- Takeover
6-80
81Chapter 6
- Franchising A Business
- Trade name franchising agreement that provides
to the franchisee only the rights to use the
franchisor's trade name and/or trademarks - Product distribution franchising agreement that
provides specific brand name products which are
resold by the franchisee in a specific territory
6-81
82Chapter 6
- Franchising A Business
- Conversion franchising agreement that provides
an organization through which independent
businesses may combine resources - Business format franchising agreement that
provides a complete business format, including
trade name, operational procedures, marketing and
products or services to sell
6-82
83Question
Chapter 6
- All of the following are advantages of
franchising, except - a) Marketing, product placement, advertising,
and promotion is all controlled for you - b) Often less risky than starting or acquiring a
business - c) Franchisor often sets policies
- d) Receive training and management support
6-83
84Chapter 6
- Advantages of franchising
- Proven successful business model
- Receive training and management support
- Proprietary computer programs
- Marketing, product placement, advertising, and
promotion is all controlled for you - Often less risky than starting or acquiring a
business
6-84
85Chapter 6
- Disadvantages of franchising
- Give up control of marketing and operations
- Franchisor often sets policies
- Must buy inventory from specific vendors
- Regularly inspected
- Success is determined by success of franchise
itself
6-85
86Chapter 6
- Franchise Opportunities
- Entrepreneur Magazine
- Entrepreneur.com lists over 500 franchises
- Google search of franchise opportunity returned
788,000 pages - International Franchise Association
- http//www.franchise.org
- Australian site
- http//www.smallbusiness.gov.au
- British Government site
- http//www.businesslink.gov.uk
6-86
87Example
Chapter 6
- 2007 Fastest-Growing Franchises
- Top Ten
- 1. Subway
- 2. Jan-Pro Franchising Int'l. Inc.
- 3. Dunkin' Donuts
- 4. Coverall Cleaning Concepts
- 5. Jazzercise Inc.
- 6. Jackson Hewitt Tax Service
- 7. RE/MAX Int'l. Inc.
- 8. CleanNet USA Inc.
- 9. Bonus Building Care
- Jani-King
6-87
http//www.entrepreneur.com/franzone/fastestgrowin
g/
88Chapter 6
- Inheriting A Business
- Family-owned businesses usually fail after death
or retirement of the founder - Less than 30 are successfully transferred after
a second generation - Less than 13 succeed long enough to be inherited
by the third generation
6-88
89Chapter 6
- Keys to Success
- Establish a formal management structure
- Develop a comprehensive business plan
- Hire professional managers to run those functions
that family members cannot - Founder and successor have to work closely
together
6-89