Region 8 Data Collection Project

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Region 8 Data Collection Project

• Partnering on Data Solutions

Jacksonville, FL
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Presenters

• Candace Moody, Vice President, WorkSource
• James Simpson, Associate Vice President, Florida
  Community College
• Bryan Stone, Vice President, WorkSource
• Region 8 Jacksonville, FL

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Northeast Florida Relationships

• Strong partners since 1997
• 80 of WIB training delivered through community
  college systems
• WorkSource presence at campus career development
  centers
• Employed Worker Training
• Special projects

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The Challenge

• FCCJ produces 5,000 graduates yearly
• Available tracking data was 3 years old
• Depth of data was insufficient
• Data delay made strategic action or policy
  changes impossible to assess

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The Solution Existed

• WorkSource had data available
• DOR report on new hires
• OSMIS
• OSST
• Had customer contact center in place to reach out
  to customers / graduates

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The Proposal

• Florida Department of Education authorized use of
  Perkins funding
• WorkSource qualified as a sole source
• Partnership facilitated open communication and
  streamlined processes

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WorkSource Mines Data

• Monthly reports track graduates
• Provide composite student placement data within
  30 days of hire reported through the FL
  Department of Revenue tracking system
• Identify the companies hiring FCCJ students
• The Customer Sets the Criteria
• Reports conform to all data reporting
  requirements set by FCCJ
• WorkSource provides trend analysis in an easily
  understood format

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Report Data Elements
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Report Data Elements
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Report Data Elements
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Focus Groups

• Convened monthly in casual settings
• Jobseeker, student and employer groups
• Reports uncover key issues
• Relevance of Training and Education in Labor
  Market

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Resources for the Project

• In-house skills
• Customer contact center staff
• Focus group budgets
• Focus Group facilitator
• Transcriber for focus groups
• Special Projects Unit
• 2 Data analysts
• Report editor

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The Value for FCCJ

• Unknown employment status and unemployed students
  identified
• Identified program areas with less than 85
  placement rate
• Data on firms hiring our graduates
• Advisory Committee Crosswalk
• Focus Groups Qualitative Data

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Challenges and Lessons Learned

• Getting students into career development centers
  to register in OSMIS
• Implementing industry workshops as an incentive
• Advisory Group participation level

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Next Steps

• Action Plan to address issues
• Automating processes for career ladders
• Expansion plans
• Use customer contact center to reach out to
  students about education opportunities,
  WorkSource services, or to finish degree programs

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For More Information

• Jim Simpson
• jsimpson_at_fccj.edu
• Candace Moody
• cmoody_at_worksourcefl.com

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