user environment management

1

• user environment management
• bas.bremmer_at_appsense.com
• tom.scase_at_appsense.com

2
Introducing AppSense

• Software Company delivering User Environment
  Management Solutions
• Over 10 years Citrix and Terminal Server
  Management experience
• Founded in 1999
• Head quartered in the UK with offices in US,
  Germany, Netherlands Australia
• Over 3,000 enterprise customers worldwide
• Growing channel network of over 300 Certified
  Solution Partners
• Industry-leading alliances

3
Blue chip customer base
3
4
Virtualization in client computing

• AppSense believes that the impact of
  virtualization on client computing will be
  profound
• It will change the task from one of dealing with
  thousands of machines, all different, to managing
  a limited number images
• The key to this revolution will be
  virtualizations ability to manage each of the
  constituents of the client image separately to
  Standardize software images, deliver better
  service and lower costs
• This will drive a massive improvement in service
  delivery as compatibility issues and user
  introduced problems can be eliminated

5
User Environment Management
6
The on-demand personality
7
Essential complement to VDI
8
Mixed environments...on-demand desktops
9

• Products

10
User Environment Management
11
The optimal solution for Profile Management
Roaming Profile
Mandatory Profile
12
(No Transcript)
13

• Demo Migrating Roaming to Hybrid Profile

14

• Demo New Challenges

15
Trusted Ownership
16
Trusted Ownership
17
(No Transcript)
18
User Environment Management
19
Local Installed

• Application writes to, and reads from
• HKCU\Software\Microsoft\Office
• UserProfile\Application Data\...

20
Citrix Streaming

• Citrix streamed application writes to, and read
  from
• HKCU\Software\Citrix\RadeCache\ltGUIDgt\
  REGISTRYUSER\CurrentUser\Software\Microsoft\Office
  
• UserProfile\Application Data\Citrix\RadeCache\
  ltGUIDgt\Device\C\Documents and Settings\USERNAME\
  Application Data\...

• Additional step needed
• Raderun process checks the existence of
• UserProfile\Application Data\Citrix\RadeCache\
  ltGUIDgt\

21
Softgrid Streaming

• Softgrid streamed application writes to, and read
  from
• HKCU\Software\Microsoft\Office (in the bubble)
• UserProfile\Application Data\... (in the
  bubble)

• Additional step needed
• Export registry information out of the bubble
• Copy file/folders out of the bubble
• Search and replace (Q\ - Install folder and
  visa versa)

22
Mixing the environment
Local Installed
Citrix Streaming
Softgrid Streaming
23

• Demo user environment management in
• mixed delivery environments

24

• Questions

25

• Custom Action Example Citrix Integration
• Policy Management for Access Gateway

26
Configuring the Citrix AAC and AppSense

• This case study uses the example of a user
  connecting to a corporate published desktop using
  Windows XP with the intention of running Mozilla
  FireFox.
• If the user connects to the corporate desktop, an
  AAC scan will return true if he has the Windows
  Firewall configured with No exceptions allowed.
  
• AppSense Application Manager will validate the
  result of this scan. If the result of the scan
  was true the user will be allowed to execute
  the Mozilla FireFox web browser.

27
Configuring the Citrix AAC and AppSense

• Computer 1 (Computer Name DL08 in this
  example)
• Citrix AAC 4.2 Advanced Edition
•  
• Computer 2 (Computer Name DL20 in this
  example)
• Citrix Presentation Server 4.5
• (Including Citrix Presentation Server 4.5 HRP01
  http//support.citrix.com/hotfixes.jsp)
• Web interface
• Published Desktop (created and declared in the
  Management Console on the Presentation Server)
• Mozilla FireFox
• AppSense Application Manager 7.2 (fully
  licensed)
•  
• Computer 3
• A client machine running Windows XP (to validate
  the implementation)
• Mozilla FireFox

28
Creating the Scan
29
Setup Smart Access Filter
30
Setup Smart Access Filter
31
Policy Configuration Application Manager
32
Policy Configuration Application Manager
33
Policy Configuration Application Manager
34
Policy Configuration Application Manager
35
AppSense Environment Manager
36
AppSense Environment Manager
37
AppSense Environment Manager
38
Summary

• AppSense was the first company to develop a
  complete User Environment Management solution,
  with customers supporting tens of thousands of
  users since 2005.
• User environment management implements policy and
  enables personalization across multiple
  application delivery technologies.
• We have been endorsed by technology vendors such
  Citrix and VMware as well as global solution
  providers such as CSC, EDS, HP and Dell.

39

• Questions