CMADESKTOP Installation and Configuration for PC

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CMA-DESKTOP Installation and Configuration for PC
(Windows) Platform
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• Before we start
• Lets check your equipment!
• CMA will work on both PC desktops, laptops and
  Macs with boot camp, fusion or parallels and
  Windows installed. A laptop would be preferable,
  due to the built in microphone, and portability.
  Also, many laptops have a built in camera.
• The PC that is being used by the end user.  As
  you can see from what I copied from Polycoms
  release notes a PC with anything less than 2.0
  GHz P4 or 1.4 GHz Pentium M will not allow
  content to be seen. Newer PCs with Duo
  processors will handle the CMA application much
  better.
• Router there could be an
  issue with some routers.  If they have a home
  user on a 10.X, 192.168.X or 172.16.X network
  behind a router with a public IP the router has
  to do the H.323 ALG.  Certain D-Link routers have
  H.323 ALG but it doesn't work for H.239.  An
  alternative is to use a VPN client to create a
  tunnel to the network with CMA.
• Once you have checked your equipment then you are
  ready to begin the installation!
• Lets start by clicking on, or copying and
  pasting into your browser the Polycom CMA
  Applicaton Download
• http//129.219.173.13/SoftUpdate/vvl/CMADesktop_4_
  1_1_1010/CMADesktop.exe

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When you click on the link, you will get the File
download window. Simply click Run!
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On the Polycom CMA Server Address Window , choose
Specify and enter 129.219.173.13 and click
Next. Then continue with the installation.
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When your CMA desktop starts you will be asked
Do you want to use your network login
credentials to sign in to Polycom CMA Desktop
please choose NO.
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To configure your CMAdesktop Click on Menu
and then Preferences
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• General Check boxes
• Show App
• Auto-Answer
• Show Contact
• Show recent calls
• Sign In Check Boxes, if not already!
• Specify 129.219.173.13 if not already entered
  from set up.
• Video Check All Boxes
• Also, when a camera is present select
  Automatic
• Audio Check Boxes

NOTE Check APPLY after each page Is set. Audio
settings are with Headset/mic
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• Network Check
• Enterprise for (10mbps) or higher
• Alerts Check
• Do not play audible
• Continue ringing
• The rest is up to your preference.
• Preferences Check

Note dont forget about Apply Instant Messages
Is not yet functioning!
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Most Important Processor Please shut down
all other Applications before signing into the
CMAdesktop This action will allow Polycom
(CMA) to allowcate resources to the Polycom CMA
Desktop Please Shut off all other Applications
when using CMA, unless instructed. Also you can
test this when doing a test connection.
Configuration and Statistics will only be
appropriate if connection cannot be achieved.
Click Apply and Please sign into CMA
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All Configurations are Set, If possible sslvpn
has been configured and connected! Using the Log
In info I sent you Via Email. local\username pa
ssword Remember my password Sign In
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Once you have successfully logged into the CMA
server, send an email to stephen.hokins_at_asu.edu
and set up a time for a test call. The next slide
will show how to chat and add to your Contact
List
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Click on your Contacts Icon and in the
Directory simply start typing a name and any
CMA users with same, or like name will show up
below. Select the user your want to add to your
contacts and Add to Contacts
To Chat with one of your contacts, drag your
cursor over member of your Contacts and choose
the Chat option.
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Once you are logged in to the CMA server, you
will see the CMA desktop with your video
displayed (provided you have a camera) and the
green Call Button is now ACTIVE. When we are
ready to set up the test call you will simply put
80 into the call window and press call.
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Polycom MGC Window Each Window shows other
endpoints (Participants) in the call.
This is the Polycom MGC window and it indicates
that you are now in a Call. I can see other
participants and also a few controls at the top
of the screen. PIP (picture in picture), Send
your desktop to far end. Full Screen View,
Mute, and hang up button. These are the main
five buttons you will be using during Video
calls.
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Far End Content will show on External, or extra
Monitor if you checked that in CMAD
preferences. The Spy Glass will allow you to
zoom in/out on Far end content.
This window displays Content from the far end and
will only show when one of the participants has
sent his desktop as content. It is crucial that
you CLOSE Internet Explorer, or other
non-important Applications while starting and
logging into CMAD.
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This is the Basic set up for using the Polycom
CMAdesktop If you have questions Contact Stephe
n.hokins_at_asu.edu Office 602-543-5581 Studio
602-543-5569