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Secondary Technology Contacts

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Do not engrave monitors for 5 years. Do not engrave printers/scanners for 1 year. CPU towers and laptops may be engraved immediately. Warranty Repairs- 101 ... – PowerPoint PPT presentation

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Title: Secondary Technology Contacts


1
Secondary Technology Contacts
  • Professional Development Center
  • December 2, 2002

2
Agenda
  • Welcome
  • Intranet at Home Libby Gray
  • Whats Happening Secondary Team
  • Workstations Update Ray Midgett
  • Whats New Jerry Shepardson

3
Intranet at Home
  • http//intranet.cms.k12.nc.us
  • User Name
  • Password

First.last
Last 5 digits of SS
Web applications available from home
Intranet at Home Handout
4
Whats HappeningWireless Laptops and Carts
  • Pros
  • Mobility
  • Internet access
  • 1-2 data drops
  • 2 electrical outlets
  • Run on batteries during the day, recharge at
    night
  • Save to server
  • Cons
  • Only 1 data drop for multiple computers at 10
    MB/sec or 1/10th the speed of hard-wired
    computers
  • Batteries lose charge over time
  • Inefficient for CDs and applications on server
  • Ballpark cost for a cart of 15 35,000

5
Whats HappeningPLATO
Plato Handout
6
Workstations Update
  • Moving computers and printers
  • Novell environment
  • XP environment
  • Quality Assurance time period and tickets
  • Enabling A and CD-ROM drives

7
Installation Info
Contact Instructional Technology First!
  • Three approved vendors
  • CSI Technology Resources
  • Data Networks (No XP Installs)
  • Southeastern Technical Group (STG)
  • Once ALL hardware items arrive, contact
  • Sharon, Brenda, Kathy or Jerry to arrange
    installation
  • Warranty
  • 30 Calendar Days from Completion
  • Compaq CarePaqs and Scanner Warranties

8
Project Charter Update
  • Original Charter
  • 44 schools 81
  • Only two schools under construction remain
  • High growth schools will be addressed
  • New Charter Equity Plus 51
  • Equity Plus middle schools first priority
  • All secondary schools 51
  • Elementary schools

9
Blending XP with Novell
  • Only Windows XP is available
  • Novell Client for XP is available free
  • Software issues with XP
  • Non-standard titles unknown
  • Secondary schools are using more web-based
    applications

10
Engraving Equipment101
  • Do not engrave monitors for 5 years
  • Do not engrave printers/scanners for 1 year

CPU towers and laptops may be engraved immediately
11
Warranty Repairs- 101
  • Compaq Computers Deskpro EN- 3 Year Warranty
    Evo -5 Year Warranty
  • Call Help Desk _at_ 343-5736
  • Lexmark Printers 1 Year Exchange Warranty
  • Call Lexmark Technical Support _at_ 1-800-253-9778
  • Out of Warranty Repairs (BW Lasers only), Call
    Help Desk _at_ 343-5736
  • Out of Warranty Inkjets Color Lasers No
    Repair
  • HP Scanners 1 Year Standard 3 Year Extended
    Exchange Warranty
  • Call HP Technical Support _at_ (208) 368-7877 (not
    toll free!)
  • May Also Use Web-Site www.hp.com/go/support
  • Out of Warranty Scanners No Repair

12
Whats Next?
  • Visit the webpages for Instructional Technology
    and Telecommunications for the most up-to-date
    news and information!
  • Have youtaken thesurvey yet?

13
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