AGFEO einfach perfekt kommunizieren

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AGFEOeinfach perfekt kommunizieren
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AGFEO
Why
?
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Cutting Edge Technology
Made in Germany
Healthy Margins
Unique Features
Complete Package
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CTI
Telephony
using
TK-Suite
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TK Suite 3
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What is TK Suite ?
Powerful 3rd Party CTI Software with every AGFEO
System
CLIENT
CONTACT
BILL
SET
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What is 3rd Party CTI ?
Third Party CTI is where the software application
will handle call control and views centrally for
more than one telephone extension. There is only
one link between the host computer and the
telephone system. This is the professional way of
a CTI application. All AGFEO Systems have this
feature AS STANDARD
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What then is 1st Party CTI ?
This is a cheaper alternative and is achieved by
linking each telephone to each PC. Not the
ultimate professional way of doing things.
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What then does TK-Suite do ?
Call from your PC (CTI)
Large Powerful Address Database
Program the System
Billing Platform
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No additional clients to be purchased!
Installation either Standalone or Multi-User
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REQUIRED SETTINGS
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The link between PC and Extension is set in this
drop down menu
The search klap will return the following
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The search pper will return the same mid and
end string searches are also possible
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Click on the number you wish to call
Or click here to open mail or WebPages
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Indicates an active call
Set a reminder
You can end the call
Park the call
Enter a note
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Click here to set a reminder
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This new window will open
Enter recipient of reminder
Set required reminder time
Click on Browse to open available contacts
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Another window opens
Enter the note here. You may use the time
stamp Do not forget to save the note before you
close this window
Click here to enter a note relevant to the call
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The Caller List or Call Log
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This log will show all incoming and outgoing
calls. Filters can be set to limit the display of
calls and show only unanswered calls.
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Click on the Reminders TAB
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All active reminders are shown here
Click here and the contact folds down with
all available telephone numbers
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Edit Address Details
Add Reminder
Edit Note
Edit Reminder
Delete Reminder
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Type recipients message in here this will be
displayed on the other screen
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Go to Contact Management
Go to Call Management
Program Telephone System
Activate Headset
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Click on here to set Preferences
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Click on Preferences
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Select extensions which should screen pop on your
PC
Tick how incoming calls should be displayed
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Tick required extensions which should appear in
BLF
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Here you can store the images for each
extension, such as a picture of the extension
user
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Anything to do with the appearance of the
individual status is set here
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Hot Key settings
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You may use or continue to use Outlook as your
database. No plug in needed if this box is ticked.
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Contact / Address Management
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Set-up settings for contact management
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Enter these values
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Administration of Contact Management Data
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To add an address click on Add contact
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Johnston
David
Mr.
Global Telecom
When completed click here
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01706719817
Main Number
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07973209968
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pklapper_at_agfeo.de
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www.agfeo.de
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Shelfield Lane
OL11 5YA
Rochdale
United Kingdom
Lancashire
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Address details are now stored
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Enter subject line here
Enter your text in this field. Note This note is
only attached to the address details it has
nothing to do with the notes you are able to make
for telephone calls.
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Incoming Calls
Incoming Call Indication top left of screen
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You may add further notes here you can use the
time stamp
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All missed calls are logged here
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TK Bill
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Access TK Bill
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Display by
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Access TK Set
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from here you can program the telephone system
The programming selection may be limited
depending on the rights given with your loggin
name
The rights for each user will be set in the
Setup page (Grey Button)
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TK Suite 3
comes with every
AGFEO
Telephone System
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AGFEO
giving you the edge......
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AGFEO
......to succeed
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AGFEO
einfach perfekt kommunizieren
Thank You for your attention