Scottish Citizen Account Smartcard Consortium

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Scottish Citizen Account Smartcard Consortium
Sid Bulloch Dundee Discovery Card Manager Chair
SCASC For SCNF Newcastle 26 October 2004
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Mustnt Grumble
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AgendaSCASC..

• The past
• The present
• The future

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The Past

• A short history of nearly everything you need
  to know about SCASC
• with apologies to Bill Bryson

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Project Structure - 2003

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SCASC Membership

• Aberdeen
• Angus
• Dundee
• Fife
• East Lothian
• Mid Lothian

• Edinburgh
• West Lothian
• Inverclyde
• West Dunbartonshire
• Dumfries Galloway

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SCASC Aims

• Multi-application scheme integrated with citizen
  account
• A range of services for joined up government
• Savings in the customer journey
• Business benefits to the application providers
• Policy benefits through better service promotion
• Transparent Data Protection policy
• Framework for a Scottish one model approach
• A sustainable business case

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SCASC Card Targets

• 500,000 using the card for bus travel by May
  2005
• 63,000 school pupils and staff using the card
• 230,000 using the card to access leisure
  services
• 155,000 using the card for library membership

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The Present

• What has been achieved in that foreign land so
  far to the north beyond the wall of Hadrian
  wherein men wear skirts and football teams lose
  with remarkable consistency?

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SCASC Achievements

• c1000,000 cards issued (Sept 2004)
• Shared momentum motivation
• Application working groups
• 10 authorities using common card structure
• Partnering Young Scot adoption of PASS mark
• Two successful reference group meetings
• Major transport project initiated
• Joint procurements
• Migration Convergence framework being
  developed
• Sustainable business case constructed
• Tangible Intangible benefits being realised

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Key collective output and outcome

• Practical implementation
• Clear agreement on achieving main objective
  clustering and migration

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The Future

• Who knows what the future may bring.
• Or alternatively Is there life after
  cashless catering?

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SCASC Consultants Recommendations

• Move forward using the 3 current models
• Encourage clustering with the objective of
  convergence over time
• Include transport applications to encourage take
  up
• Stronger governance and programme management
• Encourage the Scottish Executives role
• Explore charging citizens for cards

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Scottish Executive Plans

• For every action, there is an equal and
  opposite government programme

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National Infrastructure Life Event Messaging
Gazetteer
Citizen A/C
NHS CR
CENSUS
CHI
GRO
NHS
Inter Agency Messaging Hub
Birth
Death
Local Authority
CRM
Name Change
Address Change
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GOVERNANCE STRUCTURE
Customer First (MGF3) Programme Steering Board
National Infrastructure Sub-Programme Board
Entitlement Card Sub-Programme Board
CRMCA Sub-Programme Board
DNAS Sub-Programme Board
Programme Management Teams (Programme and Project
Managers, Theme Leads etc.)
Programme Office
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GOVERNANCE STRUCTURE
Customer First (MGF3) Programme Steering Board
National Infrastructure Sub-Programme Board
Entitlement Card Sub-Programme Board
CRMCA Sub-Programme Board
DNAS Sub-Programme Board
Programme Team
Programme Team
TRANSPORT
AUTHENT
SCASC
FE
NHS
Programme Office
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SCASCs Role Remit

• Influencing Environment and Practical Changes
• Critical Success factors
• Sustainability
• Scalability
• Clustering and migration
• Efficiency and Flexibility

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Scheme Convergence

• Requires a migration route which offers
• Cost effectiveness
• Increased usage
• Sustainability
• Easy ITSO entry
• Low redundancy of components
• Lowest effort
• Lowest action
• Opportunities for field testing
• Easy entry level for late entrants

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Scheme Convergence

• Requires action on
• Operating rules and principles
• Technical and procedural standards
• Technical specifications
• Existing facilities audit
• Demand for central services
• Identifying the end game
• Support for new authorities

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Support for joining authorities

• Quickplace - Web information resource
• Lead authority involvement
• Working groups
• LASSEO (standards) / E-NSCP papers
• Workshops
• Training
• Guidance notes
• Project papers
• Other contacts

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sid.bulloch_at_dundeecity.gov.uk