Awareness Seminar

1
Awareness Seminar

• Organized by
• Dewan Motors and
• CSR Consulting Network
• On
• Quality Requirements
• And
• Free of Cost Gap Analysis

2
INTRODUCTION TO

• The Fine Art of Consulting Services
• We strive to provide one-stop shopping to
  customers with diverse business needs such as
  sustainable Capacity Building, Corporate Ethics,
  Regulatory and Social Compliance, Governance and
  Communications.

3
BUSINESS AND ECONOMIC SCENARIO UNDER WTO

• With the abolition of Tariff Barriers Local
  Industries (LIs) will not have tariff
  protection.
• LIs have to compete with International Players
  even to sell in the domestic market.
• LIs have no option but to harness quality,
  efficiency, transparency and accountability
  culture in their business and production
  processes to meet the challenges of becoming
  competitive in the market.

4
CUSTOMERS EXPECTATIONS

• Automotive Customers today expect their Supplier
  organizations to Implement Systems based on
  ISO/TS 169492002.

5
GOAL OF PRESENTATION

• Quality awareness
• Gap Analysis
• Benefits of getting Certified

6
BACKGROUND - QS 9000

• First time published in 1994
• Established by big three i.e. Ford, Chrysler and
  General Motors
• ISO 90011994 is the basic standard
• Specific requirements of automotive industries
  are added.

7
IMPLEMENTATION OF QS-9000

• It is the requirement of 3 Big and Truck
  manufacturers that suppliers must establish,
  document, implement effectively a Quality
  Management System based upon the requirements of
  QS-9000.

8
SCOPE ISO/TS 169492002

• This Standard specify the requirements Of QMS
  where an Organization
• Need to demonstrate its ability to consistently
  provide product that meets customers and
  applicable regulatory requirements
• Aim to enhance customer satisfaction via
  Continual Improvement
• Applicable to all sites where customers parts are
  manufactured
• Supporting function such as design offices,
  distribution centers are part of the Site Audit.

9
BENEFITS OF PRODUCING QUALITY PRODUCTS

• Customer Satisfaction
• Conformance to Quality Requirements
• Reduction in Variation and Waste
• Reduction in Cost
• 100 on Time Delivery
• Lower Inventory Levels
• Increased Efficiency
• Increased Productivity
• Improved Delivery
• Improved Communications.

10
WHAT IS GAP ANALYSIS

• Thorough Examination of existing production and
  quality related procedures and related report.
• Comparison with internationally acceptable
  production and quality procedures/standards.
• Listing short-comings and deviations (gap)
  between existing and acceptable procedures /
  standards.

11

METHODOLOGY OF GAP ANALYSIS

• Visit of the factory / production facilities by
  CSR Consultants.
• Comparing production activities with laid down
  procedures (if any) and minimum acceptable
  standards.

12
VENDORS RESPONSIBILITY VIZ A VIZ GAP ANALYSIS

• Agree with CSR on a particular date and time for
  facilitating consultants visit.
• To make available the organization of the company
  as well manual / written procedures (if
  available).
• Open discussion in respect of quality issues
  being faced by the company and customers
  complaints.

13
PROJECT COST INCLUDING CERTIFICATION

• The Project Cost essentially depends upon
  following
• Outcome of Gap Analysis to be carried out by
  free of cost and
• Number of Employees / Number of Factories /
  Locations.

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• Thanks for your attention and patience hearing
• Now the house is open for
• Question and Answer Session