Culture and Health Care at Hamilton Health Sciences

1
Culture and Health Care at Hamilton Health
Sciences

• Ruth Lee, RN, PhD
• Chief of Nursing Practice

2
Administrative and Operational Bodies

• Cultural Advisory Committee, Chaired by Anita
  Isaac, Member of the Board of Directors
• Aboriginal Health Advocacy Committee, Co-Chaired
  by Nancy Fram, Chief Nursing Executive and Vice
  President Professional Affairs
• Diversity Patient Care Working Group, Chaired by
  Jennifer Phillipchuk, Community Liaison
  Coordinator
• LGBTQ Task Force, Chaired by Jane Hastie, Human
  Rights Specialist

3
Policies

• Values Based Code of Conduct
• Harassment Policy
• Whistleblower Policy
• Interpretation Services Protocol
• Hiring Policy

4
Resources

• Liaison with Diverse Populations in our catchment
• Cultural Advisory Summits
• Community Liaison Coordinator
• Human Rights Specialist
• Medical Ethicist
• Manager of Spiritual Care

• French Language Specialist
• Local Interpreters and Language Line
• Human Rights and Diversity Intranet Webpage
• Aboriginal Health Manuals
• Staff Inservices

5
In the works

• French Language Services
• Cultural Competency Assessment Tool
• Diversity Training/Education for Staff
• Spiritual Care Resource Manuals
• Translation Protocol
• Improvements to Cancer Care delivery based on
  Summit 2007 results
• Summit 2008

6
Thank you!