www.e-samples.com

1
www.e-samples.com Innovative sampling solutions
2

• Introduction e-samples
• Foundation March 2004
• Managing Partner Adrian Matt
• Design of an internet-based solution of sampling
  process
• Network of professionals in the area of
  procurement, logistics and IT
• Co-operation with logistic services

3

• Total cost and time expenditure of sampling
  process
• survey in year 2000 ( panel of 20 companies)
• 20 samples per 1 mill turnover on average
• internal costs of approx. 250 per sample
• lead time of the manufacturer 2 3 weeks

4

• e-samples basic concept
• exchange of information via Internet

customer
search order
sample shipment
e-samples
confirmation
inquiry
request
release
manufacturer
logistics
supply of standard packaging
5

• The basic steps
• The customer (RD or purchasing) can search and
  order after online registration (free of charge).
  
• The manufacturer decides on release.
• At the same time, logistics (internal or third
  party service provider) receives the released
  request, makes the sample ready for shipment and
  hands it over to the parcel service. The
  tracking-no. is automatically sent to the
  customer via e Mail.
• The manufacturer can follow-up with the recipient
  of the sample via automatic e Mail.
• The manufacturer can download and analyse a
  complete list of his sample shipments from the
  Internet and get an overview of all new
  activities.

6

• Advantages for the customer
• Comprehensive global searching possibilities.
• All listed products are commercially available.
• No need to search for contacts anymore.
• Simultaneous ordering from several manufacturers
  around the world.
• Nonrecurring online registration, free of charge.
• Direct possibility to request for quotes.
• Delivery within a few days (instead of weeks)
  saves precious time.

7

• Advantages for the manufacturer
• Very easy product listing, free of charge.
• Samples handling and shipment in-house or
  outsourced.
• No need to maintain customer contact data in an
  ERP-system.
• No need to enter or transfer order data (error
  prevention, fixed costs reduction, gain of time).
• Quick and easy decision on release.
• Information regarding potential customers future
  demand.
• Simple possibility for follow-up with customer.
• Complete overview of orders per customer, region,
  time period.
• Acquisition of new customers thanks to better
  service.

8

• Advantages for the logistics service provider
• No need to maintain customer contact data in an
  ERP-system.
• No need to enter or transfer order data (error
  prevention, fixed costs reduction, gain of time).
• Possibility to provide sampling service for
  several producers.
• Acquisition of new customers thanks to package
  solution (handling service and communication
  platform).
• Additional business opportunities for freight
  forwarders and laboratory supply traders.

9

• Conclusion
• Global chemical suppliers directory with
  commercially available products.
• All parties concerned are constantly informed
  about their order status.
• The speed of sampling process is increased by a
  factor of 5-10.
• Fixed costs can be reduced by up to 80.
• The manufacturer gains total overview.
• E-samples can be adapted to manufacturers sales
  organisation and customized within his homepage.

10

• Outlook and new applications
• Linkage to global database
• Enhancement in terms of inventory management and
  billing
• Assignment for small items/small-scale business
• Shipment of new chemical formulations
• Continuous optimisation concerning lead-times,
  costs and effort