Business Continuity in a Flu Pandemic

1
Business Continuity in a Flu Pandemic

• Andrew Meek
• Emergency Planning and Business Continuity Manager

2
The role of the Council during flu pandemic

• Supporting NHS Haringey
• Business continuity
• Reviewing Council Business Continuity Plans
• Identifying where staff can be resourced from
• Supporting schools
• Communications

3
Staffing - 25 infection rate
4
Staffing - 50 infection rate
5
What are the risks?

• People problems - flu pandemic, snow? Others?
• Building / workplace problems - fire, flood,
  power cut, etc
• Supplier problems - supplier fails, bankruptcy
  etc
• IT problems - loss of systems, data, security
  issues

6
Prioritising services

• Critical
• High
• Medium
• Low

• Prioritise Services
• Has to be done / cant wait
• Important / cant wait long
• Can wait a while
• Can be delayed for days/weeks

7
Writing your plan

• Initial response the Golden Hour
• How do you know?
• Who tells who?
• Whos making decisions?
• Recovery of services
• What do you need?
• When do you need them?
• Think people, desks, equipment/resources, IT etc

8
Flu pandemic planning

• Specific considerations
• It lasts a long time months
• But the peak is a few weeks
• How many staff do you need
• in which teams
• with which skills?
• Where else can you get staff from?
• Identify and remove any dependence on individual
  people!

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Making sure it works

• Walk through the plan
• Familiarise staff with their roles
• Make sure details are correct
• Is it clear, is it logical, is it realistic?
• Make sure you keep it up to date
• Check contact details often
• Review the whole plan annually at least
• Make sure you can lay your hands on it!!

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If you do nothing else

• Check you back up your data regularly, and store
  it off site
• Check you are insured, and that it covers
  business continuity risks
• Make sure you have key contact details accessible

11
Where can you get help?

• Emergency Planning and Business Continuity Team
  at the council is available on 020 8489 3334
• Website
• Template, guides and more information
• http//www.haringey.gov.uk/business_continuity
• London Resilience website www.londonprepared.gov.
  uk/businesscontinuity